Location. Boutique feel. Clean. Comfortable. Spacious. Beautiful bathroom with bath. Very cute and cosy.

We had no natural light. Only some rooms have a window that give natural light. I would recommend asking for those rooms and pay a bit extra. Our room had a window but it was so close to next building, it felt like we had no external light. Made it a bit gloomy. Drier didn’t dry the clothes. Washer drier machines are not effective.

The location, facilities and staff are top notch. It is located at the center of the Gion area. It is also a walking distance to most of the attractions like Hanami Koji Street, Nishiki Market, Yasaka Shrine (24hr), Pontocho Alley and Kiyomizu-dera. We did walk to Kiyomizu-dera but took the bus back to the hotel. There is a metro station nearby called Gion-Shijo Station, it will take you to Fushimi Inari Taisha (24hr). Also, there is a train station nearby called Kyoto-Kawaramachi Station, it has a slow train to Osaka-Umeda about 45 minutes ride. Did I mention there is a 7 eleven nearby as well.

Nothing

The room is large and very comfortable, the bathroom is also large and like most hotels in Japan they provide amenities. the location is excellent, close to several traditional restaurants and two blocks from the metro, there is a seven eleven in front and it is very close to the center where they sell traditional items. The hotel staff are very polite and the rooms are very clean. The hotel is excellent for those who want to stay away from the noise and want a more reserved stay.

I loved the location, size of the room, Staff, bathroom.

I did not like we had no option to a room with a queen bed and only 2 double beds, so i had to sleep in a separate bed form my partner every night. I did not like that if the room was ready before check in time, they requested an hourly fee to go into your room, even if it was ready to go and did nothing special to prepare it. I understand not committing to having the room ready, even if check in was an hour later than 99% of hotels in the world, but if the room was ready, why charge to let the guest in early? Left a bad taste... especially for a guest coming the second time and for 5 nights.

Hotel Rinn Gion Shirakawa exceeded all of our expectations. The calm atmosphere and impeccable service. A gem in the heart of one of Kyoto’s most picturesque neighbourhoods. Ideally located in Gion district, a short walk from the famous Shirakawa Canal, the hotel’s proximity to key attractions, two metro stations and major Bus depot makes it a fantastic location for exploring the city. The rooms are thoughtfully designed, modern comfort with traditional Japanese elements and impeccably clean. The minimalist decor with wooden finishes, and tatami mats makes it really cosy and warm. Our twin room was spacious and comfortable with 2 large beds and a couch. The bathroom was equally impressive with twin washbasins, separated shower room with bathtub and a toilet. The staff is warm and very welcoming, Charlotte and her colleagues are very attentive, always going the extra mile to ensure we had a wonderful experience. Received a ton of local recommendations, their hospitality was outstanding. We felt truly cared for during our stay, and their personal touch made all the difference. Sure to return in the near future

Nothing really

Excellent location Pleasant design Very useful to have a washing machine on the premises Exceptionally comfortable beds I approve of not changing sheets etc every day on ecological grounds - although it is probably done to save money!

There is nowhere to put things in the rooms: shelves, cupboards,etc so it is impossible to unpack properly if one is staying 2-3 weeks. The staff are mostly not Japanese and I miss some of the standard Japanese courtesies. Also, although quite nice, their response to every question about Kyoto (in English or Japanese ) is “I don’t know” or “I can’t do that”. This is very personal, but I am elderly and have arthritis. I would very much appreciate some rooms having a desk and chair or sofa and table at European height.

Modern comfortable accommodation in a perfect location between the main shopping districts and tourist attractions of Kyoto. Room is large for Japan and hotel is in quiet area with convenience store across the street. Bathroom is large, with separate wet room with powerful shower. We stayed three nights and really enjoyed it.

Early check-out and late check-in times, even for Japan. No cleaning by default - you have to empty your own bins and change towels at reception, which seems at odds with the standard of accommodation.

The hotel was amazing. The hotel provided everything we needed for a stay in the city. We were able refill our water, wash clothes and much more. The staff was lovely. Due to the weather we struggled a lot with the heat and the women from the reception were more than supportive. The room was very spacious and clean for 3 person. It was one of the bigger rooms we had during our Japan trip. The location was great too. Very close to the subway, great restaurants and stores nearby. We will definitely come back and we would recommend it to anyone coming to Kyōto.

The location was central and close to metro and restaurants. The room was also great.

There wasn’t anything that we didn’t like. However, the non-Japanese staff was curt when I had asked about a new set of towels and the trash to be picked up, which wasn’t done in the 4-5 hours that we were gone, after I had requested. It seems like there’s only one housekeeping staff. The other staff were very courteous and nice.

The property was a small elegant property right on the edge of the Kamagowa river with the room facing the river and the restaurants on the opposing side which was a fabulous view especially in the early morning and late evenings. The location is in Gion with easy access to stations nearby to reach the popular sites in the area. Also close to some great restaurants and convenience stores which is a big plus.

The hotel has no facilities. If you are someone who likes to use public places in a hotel this would be a problem. Since we were out most of the time it wasn’t a big deal to us. Also the complimentary cleaning was every 4 days which is ok if you are a couple. I was travelling with a baby and had lot of food preps and other things to take care of so some daily cleaning would have helped a lot.