Kyoto has a lot of nice hotels, so why stay here? The number one reason is its great location close to several train lines, many bus stops and many restaurants and stores in a major shopping area. We have been to Kyoto a number of times and this hotel has been our favorite because of the location, rooms and excellent service. We stayed for a week in a twin room on the 8th floor. There are 9 floors with about 8 rooms on floors 3-9. All rooms face west. Our room was good-sized, well-equipped. In addition to a large flat screen TV (with only local channels) there was a tea kettle, mini fridge, microwave and combo washer/dryer. There were also some plates and utensils. Often overlooked in these reviews is that the bed was very comfortable, and the hotel was very quiet. The hotel was newish, stylish and with a helpful staff. I particularly enjoyed the free coffee machine in the lobby and having my latte out on the 2nd floor patio. The English instructions for the washer/dryer were detailed but complicated. However, a staff member came up and showed us that we only needed to push 2 buttons after adding the hotel provided detergent. Out taxi driver from the train station had difficulty in figuring out where to drop us off as the hotel is on a pedestrian alleyway about 150 feet off the main street. The best drop off is where Shin-Kygoku (covered pedestrian street) intersects Shijo-dori (a main shopping street). Go @ 90 steps up the pedestrian street and turn right after Koe donuts, you will see the hotel sign. The lobby is on the 2nd floor. For going back to the train station, there is a taxi stand on Shijo-dori almost across the street from the pedestrian street – look for the McDonalds.

- friendly and helpful staff - perfectly helped us ship our luggage to the next hotel in hokkaido - great and clean facilities - they had a washing machine and dryer unit in our room which was very convenient - very close to food and souvenir shops

The location inside the shopping arcade is simply excellent. The hotel is well presented, staff are helpful and the rooms are quite large for japan. The free sake and wine bar, as well as tea/coffee and soft drinks, was made for an even more comfortable stay. These touches make all the difference for weary travellers. This was my (and my child's) second time visiting in 6 years, and this time, I brought friends who also loved it. The location is not far from Gion and easy to access from kyoto station via taxi or bus. The Hankyu line is also literally underneath the hotel, which we used to get back to Osaka for our flight. We will definitely be back for visit number 3!

Hard to pick anything, I can't fault anything. Probably the only thing is it is normally a little expensive. We found an amazing deal, but it was a random one off, but I am very glad otherwise we couldn't have afforded to stay.

We loved everything about this hotel. The room was spotlessly clean, super comfortable and it was a pretty reasonable size. The staff were wonderful - English speaking, incredibly and always helpful. They have a complimentary tea and coffee station in the lobby, as well as an evening Sake station - yep, free sake if that’s your thing! They also have an origami station which my daughter and I really enjoyed using the “How To” book. We had our luggage forwarded from Osaka and they were already waiting in our room when we checked in - a huge convenience for us. The location is fantastic! Tucked away in a quiet laneway just off the Shinkyogoku Shopping District, the hotel is within walking distance of Gion, Nishiki Market, and so much more. There’s a taxi rank nearby, plus subway entrances just a few minutes away - it was super easy to get around. It’s a modern, stylish, and welcoming hotel that’s absolutely worth spending that little extra to stay here. If you’re visiting Kyoto, I highly recommend staying here.

Nothing. It was a perfect stay!

The location is INSANE ! It’s inside the huge market - but in a corner that is quiet but literally a minute from every major store and less than 4min to Nishiki market. We let our kids walk alone from hotel to shopping and food bc so close - nos treats to cross . Stylish lobby and free drinks . Very family friendly hotel and the Washer/ Dryer in room was a HUGE hit . Normal Japan size room - beds comfortable . Very clean .

Like every single hotel I have been in Japan little storage area will be great - but honestly - room was above and beyond with extra sink / microwave etc .

The hotel is so quiet and spacious, which was beyond my expectations. The facilities are so thoughtful, including facial products, an electric stove, pots, free coffee, and sake/wine during special hours. The staff were very friendly and helpful; communication was very smooth. We received their help almost every day from the first arrival: Free luggage storage for early arrival, check-in on time with luggage to be sent to the room before we returned to the hotel, etc. We were grateful that we booked this hotel. The staff helped us with inquiries and bookings for inter-city luggage delivery services. The delivery docket was filled one day in advance by the front desk, which saved us time on the departure morning when we were going to the next destination. We really appreciated their help. I will definitely consider staying in this hotel for my next visit to Kyoto.

The furniture and renovation are not new. An upgrade could be considered progressively.

We did not have breakfast at the hotel but there were food places right by the hotel. The location was amazing if you’re looking for something close to the train/bus stations. The bus stops are right around the corner, there’s a train station right by the hotel and also a main station 5 min walk away. It’s right behind the main busy street and there’s an alleyway of shops right next to the hotel. The washer/dryer unit added to the value of our stay. We had to dry a load maybe twice to fully dry but it depends on how big the load of laundry is.

Everything was great for our stay.

The hotel is right in Nishiki Market with hundreds of shops and restaurants to explore. In addition, it is half a block to a main street with more of the same. A short walk to the river gets you to Pontochon(?) Street, a lively nightlife area. And, walking past Pontochon and over the river gets you to Gion. The location is excellent. Our room was a little small. The bed a little firm. There is a free coffee machine in the lobby. The staff were very helpful. You can not access your room until 3:00, so they held our bags and delivered them to the room before we got back to check-in. We asked where to get good ramen and one of the staff members took us out of the hotel and 100 yards down the street to show us exactly where we should eat. The line waiting outside hinted at the qualityof the ramen, and it really was excellent.

Maybe a little bigger room, but it is Japan where smaller rooms are not that unusual.

The perfect location in walking distance to food and shops but not too loud or crowded. The staff were attentive and helpful and the common room was beautiful and spacious with lots of seating options. Free sake at night and a coffee/water machine accessible through the day. The room was bigger than most and fit 3 people comfortably. Super close to Gion district and Nishiki market.

In case you need a taxi, they don't seem to stop on the main street near the hotel. You'd have to walk a bit down to get to a designated area. That's okay though, we barely needed the subway or taxis in this location.

We had a moment of worry upon delivery by taxi and unsure he took us to right spot. Once we found, it was nothing but smooth sailing. This was a fantastic location for for both walking and train. Very modern & comfortable. Staff was very friendly and helpful, including our first time shipping luggage. The wine and sake machine was a great touch as well. We booked this place to take advantage of in- room laundry, and I was able to figure out with Google translate.

Nothing. Great place, great spot.