The hotel is a very short walk from the Matsumoto Station and is right downtown and convenient to shopping and restaurants and walking distance to the castle. The room was clean, the staff helpful and friendly, the wi-fi work well, and the breakfast buffet had a good selection. I had a good stay there and would stay there again.

The room wasn't the biggest but that is standard for Japan. No complaints regarding this hotel.

The location, cleanliness, and the room size comparing with the price we pay. This hotel seems to have larger size than many other Toyoko inns.

Breakfast should be better in terms of variety and quality.

We arrived at the hotel early afternoon (before check-in). we managed to arrange parking for our rented car (cost 1000 yen a day), and we tried to find a place to eat. (Do not make our mistake and eat in their mall.) Once we came back after 15:00 (the time of check-in), the procedure was quick (by machine) and we went to our room. The view was nice, and the bed was a bit rigid. The breakfast was very good

The mattress was a bit rigid for me (back problem), but my wife enjoyed it. Such a mattress was found in this firm in Hiroshima.

Lovely breakfast spread made with dedication by the staff, I liked how gard the staff were trying even during busy periods to accommodate all requests

More onsite parking

It was clean, but I had better ones in Japan.

Free Breakfast was not good at all. I would mind paying for a good one. I think they should charge for a good Breakfast.

Very close to the station. Friendly staff. Very clean. . The breakfast was a highlight.

We found the beds a little too firm for our Australian taste

The room and bath room are clean and both bigger than Tokyo or Osaka:) I could open all my luggages in the room. There are 4 washing machines and 4 dryers at 1F, just beside the restaurant place. People need to use their room card when they want to go to room floor, felt quiet safe. The hotel is located in front of Matsumoto highway bus station and really near Matsumoto train station. (5 mins by feet.) Only take 5-10 mins could arrive restaurant streets and PARCO. Matsumoto highway bus station could go to Shinjuku(Tokyo), Nagoya, Osaka...etc. There are many stores in the Matsumoto highway bus station building, within drug store (Matsumotokiyoshi) and coffee shop(1F), 100en shop(2F), bookoff(3F or 4F) and supermarket (B1F)…etc. By the way, only nanaco and cash could be used in B1F supermarket, no others IC cards (like suica, pasmo or icoca), no creit card or debit card.

Laundry in the building , free breakfast, cleanliness, location

Hard bed , walls were thin so it was noisy

Very close to station, big laundry room.

Near to stasion and terminal bus

Nothing