Good location, only 100m from Mitsumata ropeway, convenient equipment rental, if not at WhiteHorse then many shops nearby. Room is clean, heater works very well, you will have a warm night sleep. I normally don't prefer carpet because of dust and cleaning is not very effective with carpet, but WH handles that with slipper area in hotel, making the carpet floor rather cleaner compared to other more expensive, higher-star, big chain hotels, which is very nice. And if you search around, there is no other place nearby with this good cleanliness rating at this price. The host is very very nice and helpful, explains thing very clearly, and with very good English. I will stay here again in my next trip to Mitsumata. And just some info for people choosing between ordinary and newly renovated room, since I got to stay in both types. The newly renovated, got a bit bigger area in the bathroom, shower enclosure, modern mixer faucet, and I guess new wash basin got kicked out into the bedroom instead lol. I didn't measure, but from guesstimation, I think the bed room got a bit smaller area because of that, but still more than enough. I am very familiar with small bedroom in various hotels in Japan, and this is quite big already for me. The ordinary room though, got the Japanese style cabinet bathroom, with build-in bath tub + shower + curtain + old style manual mixer faucet, washbasin and toilet altogether. Small area in the bathroom, and toilet (but again, I am very familiar with that, so no problem.) which makes bigger bed room. I could lie on the floor while packing my luggage lol. My ordinary room is on the front side of the hotel, I felt it was a bit colder, not sure because of old insulation or not but anyway, the heater is very good and I got no problem at all. Either type is superbly clean anyway. The common area is amazing, light cooking equipment, microwave, tables, sofa, ping-pong table. I could see other people have great time there. A really good place.

Be aware that there is no lift for people with concern on this matter. I had no problem dragging my large luggage up the stairs. Clean room and location close to ropeway is my priority. Be aware of check-in time, again I have no problem with that. The owner got system to facilitate your arrival. Just know that it's not like hotels. In case of renovation in the future, adding small onsen would be nice. My wife loves it, but didn't want to walk to Kaido in the cold. Even charging a bit more money is fine. I just saw empty land at the back, not sure whose land that was, lol. err. a bit more. The slippers are god dang slippery. they always slipped out of my feet when walking up the stairs. ahahah.

Loved the tatami room. Things were basic but clean and tidy. Really decent location to get to the slopes - it is only a 5 minute walk. The pistes were nice; great for beginner / intermediate skiers. Best is that you can take the Dragondola to go to the other valley. Owners were super nice and their daughter is soooo cute. My children enjoyed the experience.

Not much choice for food around the area. It's ok if you do not mind trekking for around 10-15 minutes to get to the nearest place for hot food. But once you get there, I think the food is very decent. It's a real shame the hotel does not provide Japanese style breakfast. We did not try the breakfast they provided because it was just continental breakfast, and it seemed a shame to fly all the way to Japan to have toast.

Friendly helpful staff. Great location. Good breakfast... Great storage area and dry room. Room was small but nice, great newly renovated bathroom. Parking directly across the road. They do a fantastic job keeping to snow away.. 15th year going to japan. I would have to say that this is the best Family run place that I've stayed at in all the years..

Having to take shoes on and off... But that's the way they do it in Japan so that's my problem!! Heating was a bit hard to regulate but very warm..

Nice cosy ambience, clean, close to the ropeway and bus stop.

Areas for improvement : 1. There should be a vending machine for hot drinks, coffee tea, hot chocolate, etc. 2. Choice of skis for rental very limited. Only narrow skis unsuitable for the powder conditions of kagura was available. 3. When the ropeway is closed, hotel should take the initiative and organise guests for sharing transportation to nearby ski resorts. The public buses were hopeless.

Amazing location steps from Kagura for those seeking to catch a storm in the winter. The lodge itself was updated, rooms had nice western beds and doors were better sound proofed than many of the older ryokans I’ve stayed at. Wifi was fast and reliable, they had a high speed mesh set up, very advanced. The lodge had several chill areas and was very cozy and spacious. No restaurant but had two food vending machines to hold you over. Great vibe overall, has soul but is updated. 100% recommend

Nothing!

Location from the Ropeway was excellent! Short 15 min cab from the train station in Yuzawa. The breakfast was great! Nice common area to make a simple dinner and change into your ski gear when you arrive early or checkout and want to ski the afternoon. The owners are a husband/wife/kids and were very friendly. We had an issue with another guest at the hotel and they made a mistake, but made up for it with a free bottle of sake for us!

Room was really small but clean and adequate. Breakfast could be a half hour earlier so you have time to make the opening of the Ropeway. We wish there were more dinner options, maybe they should hire a chef and do a dinner service in their breakfast dining room?

Close to the lift, late check in by yourself, feels like a Hostel, ski rental without problems, discounts for ski passes, bathrooms amazing, rooms simple but perfect, bus to the town very convenient, u can heat food there, vending machines

U need a taxi back to the hotel after 6pm, but worth it, we always eat dinner in Town and bought food for breakfast and snacks to bring along ( selection of food at hotel rather small)

Excellent location for Kagura ski slopes. Hiring a car in Yuzawa and driving to and from the Inn to the town was easy (although the snow storms made it challenging at times). Clean, warm rooms. Friendly hosts. Breakfast was tasty and all you need. Discounts on lift tickets made it very worthwhile to buy them at the Inn.

Great location next to Mitsumata Ropeway for skiing at Kagura (or buses to Naeba and lots of other Yuzawa area resorts). Family run and very welcoming atmosphere. Renovated room was comfortable with modern bathroom. Great discounts on lift tickets for skiing and the onsen nearby.

If you can’t go out by car or cab, dinner options on site are frozen food from vending machine or cup noodle, though a kitchen is available if you want to cook for yourself. Breakfast would benefit from having more hot items (eggs and bacon would be nice).

Hotel's location is superb! You can walk to the lift in couple of minutes. The room we stayed in had a renovated bathroom (washlet and shower), the beds were big and comfortable. Also, there was a huge common space for chilling with friends and drinking.

The room didn't have much space to put your things (no cabinet or a closet). It wasn't very convenient to dry clothes after a long day of skiing. The breakfast was good (scrambled eggs, sausages, broccoli, yogurt, apple, bred, etc.), but it was exactly the same every morning. So if you are staying for couple of days - I recommend getting the breakfast (as there are no konbinis around), but if you are staying for longer (as we stayed for 6 days) you might want to consider other options.