The room and bathroom were comfortable, spacious, and clean. There was plenty of room for us to stretch out our luggage without tripping over anything. The room was very modern, with central control of all room functions from a tablet located between the beds. Really loved the location right outside the main shopping street so you have the convenience without the in your face crowds. We appreciated that the elevator took you right into the metro station. Also, even though there was construction outside, which the hotel warned us about, we never heard a thing. We didn't even hear the motorbikes zooming on the streets.

Nothing. We'd totally stay here again.

The rooms were much larger than others I've stayed in in Japan. The location of the hotel was very convenient as it's very close to Shinsaibashi Shopping Street and Dohtonbori, as well as other large malls like Marui and Takashimaya, and yet the area is not too busy. There is also direct access from the hotel to the Namba Midosuji metro line at Basement 1, and a Family Mart on the ground floor. Breakfast was very good, too. There were daily specials that changed for every day we were there. Good and tasty selection of Asian and Western dishes. The vinegar honey yuzu juice was great!!! Rooms and bathroom felt new and were exceptionally clean.

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Front desk staff exceptional. Halfway throughout our stay we had an issue with our room. Without any hesitation they dealt with it straight away and moved us to another room.

Breakfast and some breakfast serving staff very unhelpful. Buffet Breakfast is meant to be served until 10am, to leave by 10.30am. Though if you turn up after 9.15-9.20 do not expect for anything to be topped up. Very small selection of fruit and salad vegetables which is never topped up. I asked for slice of bread around 9.45 as there was none left, reaction of member of staff was unacceptable as if I committed crime.

Location of this hotel was perfect with the M Line subway access being in the basement level of the hotel with quick access to Shin-Osaka, Umeda, etc. as well as the nankai line nearly. We were quick walking distance to Dotombori without all the chaos and noise in that area. Breakfast was good with many options both western and Japanese. Beds were comfortable. Staff were helpful and several had good English which helped us a lot. Takashimaya department store is close with many wonderful restaurants on top levels.

Rooms were very small. There was a smell that felt like I was in my grandmother’s house. For what we paid for our room, I just expected a little nicer room. Wish they had put as much effort into the rooms as they did public spaces.

We first walked past this hotel on our last trip to Osaka. We were drawn to the aesthetic of the exterior building. When we did our stay here, we had an exceptional time. All the staff were very friendly and welcoming, the check in and check out process was smooth. The room we stayed in was open, spacious and very clean. The breakfast buffet was full of variety with a mix of Asian/Western foods for breakfast. The location was extremely convenient with it being close to Dotonbori, not to mention the entrance of the subway station track was right on the basement of the property.

Beautifully appointed rooms, large twin size beds and great bathrooms with dual style shower heads (the one right above you and then regular) with really good pressure. We appreciated the complimentary abundant bottled water every day - I think it was at least 4 bottles. Accessories are in the rooms to charge your phones, laptops etc and are very much appreciated. Namba train station is literally underneath at basement level via hotel lift and there is also access via doorway by the lifts to a handy mart convenience store.

The pillows are terribly thin and uncomfortable but i think this might be the norm in Japan

In love with the atmosphere . they put in toilet bath salt 🛀🏻 so after we enjoyed our tour we come back the hotel to do our own relaxation 😌 the check in was smooth -well organized it will be my favorite hotel in osaka 🥰 -location : infront of namba station(osaka) 🚉 3-5min walking -near dotonbori area (street food) 5-10 min walking. - shops and shopping mall (OIOI ) infront of the hotel. -on the same building there is 24/7 supermarkets (family mart )

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Very clean and new facilities, comfortable beds. Staff were helpful. Location is excellent, especially if you're taking the rapit airport transfer to/from kansai international airport. We also liked that it was within walking distance from dotonburi and kuromon market, so plenty of food nearby.

Hotel could consider having water filters alongside ice machines on each floor, instead of providing new bottles of water everyday. This would probably be more environmentally friendly in the long term.

The location is so convenient, connects to the underground areas to trains/subways. This made getting to the hotel after arriving by train or departing for our train especially easy. The hotel is new so is very clean and we were especially happy with all the convenient charging areas for devices. Plenty of charging locations in the room for devices, both near the bed (most important) and also other areas. They even provide a USB hub and cables for different types of connectors in case you don't have enough or forgot your own. The tablet used to control everything from lighting to temperature to alarms was also very convenient. Right by the bed so you everything is easily within reach even after you've settled in for the night. This may seem minor but the large area where they hold luggage (if you have a late departure and need to leave suitcases with them longer) and the large bench there is GREAT for travelers that need space to readjust their luggage before catching a flight. It is connected to a convenience store--in case you need drinks, or snacks.

It is in a busy area that's why the location is so convenient. But because it is a busy area it can get noisy even late in the evening. Sometimes the noise is fun like entertainers singing on the streets. Other times it is obnoxious like really loud motorcycles revving up just to be loud. It was okay for us but people very sensitive to noise should be aware.

Centrally located right near the railway station, the location couldn't have been better. We caught the train to/from the airport, to the Formula 1 and to other cities on day trips, and loved the direct access to the subway beneath the hotel. It is close to the popular market and food areas in Osaka, and staff were very friendly and helpful (and spoke English) to assist with the Takhuiban service. The room was not small (for a Japanese room) and very comfortable, even with a daybed and small desk for us to work. We would stay here again!

Arriving directly from the subway at night, it was a little confusing to navigate through the subway system to the entrance of the hotel from where the airport train stops several hundred metres away. For nervous travellers or anyone with small children / older family members, I would recommend a taxi or car transfer from the airport upon arrival.