Really quiet, barely saw another guest and definitely didn't hear them. Great facilities, great layout, lots of room and a pretty good location. Value for money was excellent!

Trundler bed hadn't been pulled out for cleaning, there was thick dust underneath which affected our health. The washing machine had no English instructions so it was difficult for us to work out. We would also have loved a clothes horse to hang our wet clothes on to dry as we couldn't dry it all at once in the bathroom due to lack of hanging space.

I stayed in twin bed room which also have extra mattress for the 3rd guest. Good Location . from Umeda Osaka station if you walking with suitcase maybe too far walk without suitcase is about 900-1km is a good exercising. I use the bus No 36 from Osakaeki-mae (Osaka Sta.) ride only 2 stations get off at Teramachi-dori Station then cross the street and walk just 75 meters to the Hotel. The Taxi Didi take 1,100 yen plus service 400 Yen, Normal taxi take more or less the same price(From Minn Umeda-East to Osaka Airport Limousine Bus at Umeda) For the Check-in you have to pay very well attention with message explaining, (if you are not Japanese citizen) You and everyone who are staying with must do registered with Passport online. Then a bit of effort mostly through online register and check-in. If everything requested have done online... at the front door is easy, you just have to scan QR code to get password of the main door and the room door at the Hotel front. If you are not Japanese you will ask to make a call at the computer pad next to the one you just scan QR , which is someone at the other side of the line talking to you ,seem like just a face checking and talk to you if you have question. if you already do all the process online it will be easy at the entrance door. Put the key number at the entrance door, you must to press the button with Japanese language first then follow with the number you've got. The room was clean toilet was clean, have washing machine and the flow system of bath room also have a program for drying the cloths which is excellence! The pillow is a bit uncomfy not a big deal but hotel could be improve this.

Hassel process of Online check-in but if you pay attention it is not too difficult. I just have to find a warm place sitting properly and do this Pre-checkin on line before travel to the hotel. In the winter at the hotel you will be indoor for this check in so if you have problem check in you have place to sit and not that cold.

Clean, light, modern apartment with good facilities. 10-minute walk from subway / train stations. Apartment within a nice, modern building. Air conditioned lobby, which was a godsend, although only one bench to sit on in lobby area. Could add more seating.

The tablets in reception for check-in didn’t always work, which made trying to enter a bit of a faff. One poor family were totally stranded when both tablets didn’t work in reception.

The property is clean and new. Basically covers all we need such as free toothbrush and toiletries. Lots of restos outside. Near Umeda Station

Quite a walk from Umeda station, specially when you have luggages. We end up taking a cab to avoid the hassle of walking with luggages. Check-in is through AI, it’s pretty cool but it took us some time to figure out how to get into the main lift lobby door. Would be good if there’s a laundry drying rack after laundry in the washing machine. Would be good if there’s a netflix on the TV or if the TV is a Smart TV.

The apartment/suite was very clean and comfortable for our family of 4. The living room/bedroom had bunk bed and trundle for 3 to sleep in and there was a mat on another side for 4th person. The mat was comfortable and soft. It could be a little tight with suitcases but it worked for us. The kitchen, bathroom and laundry were great.

If you are in the bunk bed and need to go to the bathroom at night, it can be difficult with trundle but we made it work. It is a little bit farther than expected from the Osaka train station (more like 20min walk than 15min).

Self check-in was quite simple to do, room was fine able to even spread out the suitcase in the room. There was a washing machine to do the laundry and a kitchen to cook at home.. Its 5min walk from a supermarket

location was a bit far from the main area being about 15min walk to Osaka umeda or any other station that we used which was expected. Not enough power points

The apartment is equipped very will. It provides everything I need, including facilities for bathroom, kitchen and washing machine etc. the bathtub so amazing, we hang our washed clothes in the bathroom and turn on the button of drying clothes then those are dry in the next morning!

The only disadvantage is the location, it takes around 15 mins walking to go to any Metro/JR, however we found bus No.36 before we left, we could take it to Osaka Umeda and Minami-Morimachi station. It means we can spend ¥210 to save 15 mins walking, if you got some one day pass, that’s every useful for taking the bus to Metro/JR station for free.

Location was close to train station and near convenience stores and restaurants. Clean and modern. Air conditioning, which was very important, kept sleeping area cool and comfortable.

The check in process was free of hotel staff at the hotel, and involved cell phones and on-site tablets. It was not intuitive. For those less tech savvy it could be a major issue. The person on the tablet was pleasant. Something not in control of hotel was the arrival of a typhoon on our departure day. The trains were cancelled and we had no place to go and no particular way to get there during the high winds and rain. Yet we were unable to extend our stay unless, potentially, we checked out and then checked back in later. My son and I left the hotel and found the city subway where we remained for six hours prior to finding another hotel. It was an unpleasant and potentially dangerous experience that could have been made less so.

Central location - about 10-15 minute walk from Osaka station and other busy shopping areas. There are convenience stores and other small restaurants very close by. The lobby entrance to your room is quite nice and cool and the rooms are pretty spacious. This place is great value for money if you’re not expecting anything too fancy as some of the rooms you do stay on a sofa bed and floor mattress which isn’t super comfortable but was not a big deal for us. The check in process can be slightly confusing too but there is an iPad where you can video call a staff member and they will help you out. Nowhere to keep your luggage if you arrive early so use a coin locker if so. Otherwise, I wouldn’t mind staying here again.

I really like the room and all the facilities that were provided in the room. It has a full size fridge, a kitchen and a washer, which is so helpful during summer time.

There's no real human at the reception so it took us sometime to figure out how to check in. After a long trip to arrive Osaka, that confusion with check-in was a bit annoying. But once successfully checked in, the rest of the stay was excellent.