The location is great. So easy to walk to a station and Dotonbori. Great breakfast! We could check in early and leave our luggages after check out. The staffs were really nice! Free ramen was really good!

- It could be really smelly (From people’s odor) - The sink was outside the bathroom, if someone use bathroom during bedtime, the light could interrupt another person in the room. - The breakfast waiting time was long. It’s open at 7 am. We arrived around 7:08 am. However we had to wait around 40 mins before we can get in. (it was Sunday morning)

The location is close to the local fish market and Dotonbori as well as the subway station.

The room is a bit small, bit not unusual for a hotel in Japan.

- Excellent location just around the corner from Kuromon Market - The onsen is a major highlight with two hot baths, a cold plunge and sauna. A real highlight after a day of exploring - The ryokan-style concept adds a traditional and cozy touch - Rooms are spacious, especially compared to typical hotels in Japan - Generous free perks like ice cream, drinks and even late-night ramen

- The hotel attracts a lot of families, and unfortunately, some parents don’t discipline their children (and themselves) leading to noisy and disruptive behavior in the onsen - There’s a designated smoking room, but the smell of smoke seeps into the hallway - While most staff were professional, a few came off as less friendly. It’s understandable, though as they likely deal with a high number of guests— some of whom clearly disregard hotel etiquette and rules

We enjoyed the onsen and the ice-cream that was available for a large part of the day. There was drip coffee and green tea available as part of the room. The breakfast spread was satisfactory. Room was overall comfortable and the tatami flooring made if suitable for the small children to sit around. The location of the hotel was good to explore the vibrancy of Doutonbori.

We had to take out our shoes at the lobby and keep them under lock and key which therefore took us more time every time we headed out of the hotel, especially for a young family with young children. We found a pair of baby pants that did not belong to us, and some food wrappers stuck beneath some bedding. There was also visible dust on some surfaces which indicate it has not been cleaned for a while.

The location is very convenient, walkable to Namba shopping area. The room is comparatively small but we known it before our arrival so that's fine. All essential included. Free snacks (ice cream sticks) and drinks (Yakult and coffee) are provided at specific time and floor. Onsen temperature is good for bath (properly around 40 degree i guess) and the breakfast taste good too.

The public bath cannot afford all the guest and sometime you may need to wait at shower area, luckily that area is not too cold. The three hairdryers in girl's bath, two are very week, difficult to dry hair.

The location & the onsen bath

The room isnt that clean when we checked in, can see strands of hair on the floor

Truly loved this hotel! Had little snacks once arrived in room with water which was great after a hot walk to get there. Staff was wonderful, very helpful, and answered all questions we had. The onsen and yogurt after was such a treat. Great location 10 min walk from Dontonburi and the Kuromon market - with a 711 just downstairs. Would 100% book again in a heartbeat and would recommend to anyone staying in Osaka.

If you are looking for a room with a view this is not a good choice.

We chose this booking after staying at the sister property in Kyoto. I didn't bother to read any reviews until the night before we were to arrive and was surprised about the criticisms (unfriendly staff, not clean, crowded) so expected the worst. While the onsen and square footage does not hold a candle to the Kyoto property (this one is much smaller), the staff at check-in were attentive and helpful and the room matched the Kyoto property in size and style. We went to the onsen around 4:00 pm and again around 8:00 am and the onsens were not over crowded. The ramen recipe is delicious! The location is fabulous.

This property seemed to attract a lot of families with young children while we stayed at it. The ambiance and onsens do not lend themselves to children who are not well managed by their parents (i.e. told to be quiet in the onsen, don't splash about, be relatively quiet in the restaurant, which also has a peaceful ambience - as examples) while preserving the enjoyment of all guests. There are not staff about to help manage this either. We do think it is a nice property and should be adult only perhaps.

The location is good, being very near to the Nipponbashi station, although there is no elevator access from the nearest exit. It is also within walking distance to Namba station via an underground shopping street with shops and restaurants. The room is spacious and bed was comfy. The public bath, although relatively small, is still a great addition; you just have to choose your timing to avoid the crowd. The public bath is open from 3pm to 10am. They also provide free ramen for supper at the restaurant. As the hotel is laid with tatami mats, you will have to take off your shoes at the lobby and store them in the shoe lockers provided or you may also put them in plastic bags provided if you would prefer to bring your shoes to your room. Overall, I enjoyed my stay and the hotel location is great to explore Osaka.

None.

I loved everything about this hotel! The location was perfect—central but peaceful, not chaotic or noisy at all. The onsen was amazing and such a relaxing way to end the day. Staff were all lovely and helpful. I also really appreciated the free ramen at night—it was such a cozy touch! The rooms were beautiful, clean, and very comfortable. Would definitely stay here again!

Other guests using the washing machine but not taking their clothes out on time, which caused long waits.