Really close to the station and to the center of the city. Room was of a normal size, bathroom is pretty big for an hotel room. Staff was very friendly, and you can ask for them to bring you back things like water every day or to not come into your room at all on any day (You only need to comply with full cleaning at least once every three nights). Wi-fi connexion was also pretty good!

Standard laundry + drying leaves your clothes still wet. Keep in mind that you'll need to add 100 or 200 yen to have your clothes fully dry.

The hotel is just opposite to Donki & had a nice taiyaki shop next to it, the shopping area also 1 min walking. very convenient location for everything.

the restaurant sitting arrangement, i think most of the people travel for work & stay in that hotel so the sitting arrangement targeted for single person. We should go for late breakfast to avoid the crowd, maybe 830am onward.

Very convenient to the train station, restaurants, buses, Don Quixote but quiet to sleep. New hotel. Predominantly businessmen but more families and couples on the weekend. I felt very safe as a lone female with kids. Decent breakfast selection, great range of tea, staff keep the breakfast lounge very clean and replenished. Our double queen room was very comfortable.

booking.com said the room was suitable for 2 adults and a 10 year old, but as soon as we opened the door we knew that would be impossible so I was forced to pay for an on the spot upgrade. If I’d known that in front, I could’ve got a better price for a larger room. It was very distressing; the staff were very kind and the larger room very comfortable but I could have done without that after a long day travelling -and the subsequent unexpected hit to my travel budget.

Close to JR Sendai station, about a 5 minutes or less walk from the exit door. Check-in process is quick and easy. Room TV has additional programs that usually require payment if used at another hotel.

Nothing I can think of. Room is a little small but you get what you pay for. Would be perfect for business nearby.

The location was excellent.

The staff needs to be friendlier to foreign guests.

Overall, the room spaciousness is a gem, and the location is super nearby to Sendai Stn & surrounding restaurants. For night, guests can get free Soba, hot/cold drink plus a glass of alcohol from the main lobby reception. Hotel complimentary. .

The pillows need time to get used to the types provided.

Everything, except -

The only thing is the windows weren’t completely sound proof, there’s a pedestrian crossing right outside and we heard it a little bit which could potentially ruin someone’s sleep(it’s really not that bad unless you’re a VERY light sleeper)

Staff has been super friendly and helpful. i.e. upon question on laundry they have arranged for us a room at laundry floor to make things easier for us! Great to have access to free soft and hot drinks (and ice-cream) near reception. This space also served as lounge to sit/relax, meet with others. Very clean room. Proximity to railway station as well as shopping area.

Choice for breakfast was very limited.

Excellent location! Can make use of the escalators from the flyover of Sendai Station to the hotel. Right next to the shopping arcade. You can also enjoy 1 free alcoholic drink (per stay) after a hectic day and free soba from 2000-2200 hrs.

Nice warm welcoming from staff at the lobby. Very accommodating to my 7 month old baby's needs. The room was very spacious (biggest in my stay in Japan).had lots of luggage space and closet space. Had free breakfast which was great. Offered baby high chair as soon as we walked in. Super close to Sendai station which we used a lot to travel around. Lots of shopping stores and food options nearby. Great location for sure!

Nothing to fault.