The hotel is a unique onsen-style accommodation located right in the heart of the city. It offers complimentary amenities such as ice candies or creams after the bath, a yogurt-like drink in the morning post-bath, and late-night ramen. While the hotel does not serve dinner, it provides an excellent buffet breakfast in the morning. It is conveniently located near Mitsukoshi and SPal, where you can find “depachika” food. Additionally, there are numerous dining options available for all three meals.

Although the hotel is easily accessible from the train station, you will still need to walk from Sendai Station. However, the subway station is located directly in front of the hotel.

What a place! Definitely premium vibes. Staff had great English. The onsen was a great - cold plunge, hot bath and hot outside bath; we went in the evening and morning. Robes were provided, even in kids sizes for my little ones (who also got kids packs with small tabi socks, toothbrushes and sponge). We loved the free ice creams after onsen. Also the free half-size ramen after 9pm was a great touch! Air con worked great (necessary in the Japanese summer!). Located about 5 mins walk from Sendai station. Easy walk up to the main shopping streets in Sendai.

I can’t fault a thing about this place. We were a group of 5 (family of 4 with 2 small children, plus 1 grandparent) and I just could not find a suitable accommodation in Sendai but found a twin room and double room at this hotel. The double room bed was quite small for 2 adults but the twin beds were actually much larger than singles so worked perfectly for us for 1 adult and child each. Our rooms were right next door to each other, also excellent.

The hotel was exceptional as expected, The floor was clean and we can only walk bare foot around the building. The quality of the food (breakfast and noodles) were very good and totally worth it. There were a lot of high quality food available for breakfast. The public bath was small but there were all the facilities needed. The sauna and cold water bath were perfect after a long day of travel. The rooms were larger that expected and could fit two fully opened large luggages easily. The rooms were cozy and the single beds were very large and comfortable. It was near the Sendai station and the large shopping street so it was very convenient. One of the best hotel chain and will definitely book this chain of hotel when it is available.

The wifi wasn't the best but acceptable

The hotel is located within a walking distance from Sendai station and the shopping street is just a stone throw away so it is very convenient. The staff speaks good English which is a surprise and a bonus since it is a traditional Japanese hotel. The room is a bit small but not a problem. It has a big window allowing the sunlight in. The breakfast buffet is the best and worth every penny. It serves high-quality food and very tasty too. The best part of the hotel is the onsen on the top floor. It is perfect for relaxation after a long day.

The pillows are hard and small. I understand that it is Japanese style. It would have been more comfortable if the pillows are softer though.

The hotel was exceptional as expected, The floor was clean and we can only walk bare foot around the building. The quality of the food (breakfast and noodles) were very good and totally worth it. There were a lot of high quality food available for breakfast. The public bath was small but there were all the facilities needed. The sauna and cold water bath were perfect after a long day of travel. The rooms were larger that expected and could fit two fully opened large luggages easily. The rooms were cozy and the single beds were very large and comfortable. It was near the Sendai station and the large shopping street so it was very convenient. One of the best hotel chain and will definitely book this chain of hotel when it is available.

The wifi wasn't the best but acceptable.

Beautiful hotel with Japanese traditional style decor of rooms. Free laundry (100¥ for dryer). Close to the main train station. Room size was good (enough space for moving around with two medium open suitcases).

Note: There is an onsen on site but tattooed people are not allowed. They can give you some stickers to cover up the tattoos but all signs indicate not allowed. If you have large tattoos you can't cover up with the stickers as they are meant for small tattoos.

Location was excellent; right outside the Hirose-dori station. In addition, it was a mere 2-3 minute walk from the Hirose-dori Shopping Street, with any kind of food, shopping, games you could imagine. Rooms were decently large for a Japanese hotel, and the hotel was extremely clean. Onsen was amazing, and never too crowded, as you can see the occupancy from the TV screen. I especially loved the free nightly Yonaki-soba!

It's a return stay for us. The hot spring opens from 3pm throughout the night till 10am, very nice to relax. There are even free ice lollies at night and free yakult in the morning. The flexibility to extend checkout for a reasonable fee is very helpful too. Location is perfect, 10-15min walk to Sendai station and several restaurants, cafes and the famous Mitsukoshi store in the neighbourhood. Staff can speak english and are very helpful. We had a good rest before a long flight home, thank you!

Very nice rooms and staff, great breakfast spread.

Onsen strictly forbids tattoos!

Honestly, one of the best hotels I've stayed in. The hot springs were amazing. Really high quality and clean. The food was outstanding. The location was very central. Very close to the subway and Sendai Station. Not a lot of good restaurants around, but that's not the hotel's problem; it's just an FYI. Sendai is just not Osaka:) Overall, if I'm in Sendai again, I will definitely book another room at that hotel. Great value.