1. Nice hotel staff- receptionist,house keeping and restaurant crew who always welcome to answer your needs 2. #1 onsen, no others can be compared 3. Easy to Takayama station so you can take walk to any tourist areas with hotel shuttle bus 4. Good food and nice service in lobby lounge . 5. You can buy good souvenir in lobby shop. We have an wonderful vacation in Japan during the beautiful autumn season,nice people, great food and happy shopping, Thank you all to make us have an unforgettable travel memory. We can't wait to comeback soon for next trip.

The room is too stuffy and air conditioner can't be controllable.

Exceed our expectation! The onsen blows our mind with forest view from high floor. The place is very well maintained and clean. We rent a car and the hotel is very close to takayama center, around 10 mins drive. Though there is frequent hotel shuttle bus service to the city center as well. Staffs are friendly and helpful.

You can tell the hotel has a long history from the architecture and give off for old people vibe as the first impression. But the room still looks new and clean. They reall did good jobs!

Retro old school luxe. It would have been a very swanky hotel back in the day but we actually liked the old retro feel. The free onsens were fantastic with great views over the mountains. There is also a sauna. We made a lot of use of these. They provide a shuttle bus service to and from the hotel to the train station this was very handy as the hotel is a little out of town and which we preferred. The drip coffee in the room was great and restocked daily. The size of the room was fantastic.

Absolutely nothing great stay.

Resort is very well-maintained and clean, albeit a little old. There is shuttle bus service between Takayama station and the resort. The guest onsen at level 5 and 7 is wonderful after a long day outside. It comes with indoor and outdoor pools. It was snowing when we were at the outdoor pool, it was an amazing experience. Housekeeping provides turn-down service every evening to prepare the futons for sleeping. We truly enjoyed our stay here.

Not much restaurants or amenities nearby resort.

We traveled with a toddler and this is no easy feat but the hotel had a designated play room with books, toys galore, coloring materials, stuffed animals and even a ball pit! The onsen was so relaxing after a long day of walking and the views are spectacular. If you enjoy a good breakfast then you’re in luck because the buffet offers not only a good variety but also quality. The shuttle service was really the star, without it this place would be out of the way. I would stay here again!

I wish they had a proper espresso bar serving real coffee. I feel that by not offering this service the hotel is committing an oversight. The level of expectation for the price paid is not quite there when it can be resolved with a small investment. The pillows were both very hard, i expected at least one down pillow so this is disappointing.

Overall it’s a great hotel to stay. Modern facility, clean room, friendly staff, the view from window was amazing!

I found it a little bit pricy comparing to other similar hotels we stayed. The price didn’t include breakfast, and private onsen need to charge extra. I would expect some hot spring treat thinking the price we paid.

The Scenery lounge serves good food and has a great ambience. All the staff dish good English and are super attentive to customers’ needs.

It was a little far to drive up at night back to the hotel. But being located high up the mountain offers guests a good vantage view of the mountains in the daytime.

The staff at the concierge was very friendly and helpful, as we arrive dinner time and raining.

but the lady staff at the counter is not so helpful and black face, very unusualy from Japanese hotel. probably too many tourists buses and treated us like one of them. not advisable to stay here if you are not with the tour group....

The onsen!

Isolated and some distances from city center. Though the hotel provides hourly shuttle buses, it is not convenient to explore the city. The hotel caters for big tourist group, dinner and breakfast tend to be crowded. Because of that ,the food quality is tailored towards international tourists and not authentic.

The breakfast was exceptional. The free shuttle bus service between the hotel and JR station provided for residents is convenient for travellers without cars. The facility could be a bit outdated yet it is still very clean and well maintained.

The central air conditioning system is not quite flexible for individual rooms to modify.