The air condition after a hot walk in the summer. There are two pillows so I could select the one that fitted be best. There are luggage storage on check in and check out days. The washing machine and the dryer can be paid through an app or wit h money. The app is called AQ-connect. The cost is 500 yen per wash. 100 yen per 30 minutes drying.

There are no instructions what to do with the towels or trash on days when the room is not cleaned. I just put them outside my door. The toilet paper is too thin. Must use more paper. The room cleaners will enter your room even on days when it is not supposed to be cleaned (like putting the trash bin back or folding the toilet paper). The microwave oven in the lobby don't have a power marking (is it 500 W, 750 W or what?). The room Wi-Fi didn't work properly. It disconnected all the time. It didn't work at all if I used VPN.

It's conveniently located about five minutes walk from a couple of subway lines and 20 minute walk from Tokyo Station. There is a Lawson connivance store just across the corner. The bed was very comfortable and it was perfect for me for one night. I did meet a couple travelling though that had large suitcases and they were not too happy about the small room. (I think it's Japan and they should've realised that in this price range you're not going to get very big rooms) but for an overnight trip or for a couple of nights, stay in the city with a small overnight bag it's perfect. My travelling companion in another room was able to drop her rucksack off in the morning before official check in time

I thought breakfast was included in my pack, but it wasn't. Probably my fault on booking. However, if I did have breakfast apparently it's not served in this building and you have to go a few hundred metres to another one of the locations. That might be okay for some people but imagine if it was tipping down with rain and you're not a morning person having to go outdoors to somewhere to get breakfast wouldn't be much fun.

It was very clean and comfortable. Exactly what I want from a cheap hotel. Perfectly fine location.

Room is very small. Not much of a negative, just be prepared.

Good location - but there's another APA on the same block and it got us confused when finding (our fault/jet lag) Room was small but had everything we needed. It was great they provided fresh towels daily - There was one washing machine and a dryer for the whole facility so usually it was being used and had to plan right to wash your clothes (and took 2 rounds to dry) Convenient location. Walls felt thick enough to not hear your neighbors.

Wish the washer/dryer were better. It was fine but one washer and a dryer for the entire building you had to find the right time to use it. Also took 2 rounds of drying so plan ahead.

This hotel is great. Well located, you have 2 close stations or walk a bit more and go to Tokyo Station. Has a conbini just across the street and a couple of more around the corners. Staff is polite and friendly, English is ok. Amenities are good, and what the hotel provides like laundry, money exchange, microwave and most important, ice. This is the best. There's also a vending machine. Room is comfortable, I haven't found it small like other said. New York hotels have smaller rooms. This room has everything you may need and more than enough for one. Also the refrigerator is convenient for all the food you'll buy. Bed is comfortable. The room temperature is great, if you feel it's too hot you can turn it off and open the window. Tv content is ok (some 5/6 Japanese channels + bbc), and you can use the tv to extend the checkout time. Bath water temperature and bathroom are ok.. Cleaning is ok too. They leave towels and amenities every day. And last but least, the way to manage the lights is great. There's a good night button and all the lights turn off. There's a usb connection too. Wifi works well. I had a great time here and I'm already missing Tokyo. For sure, this is a good hotel.

Pillows, only 2 and they're not comfy enough. And towels, I only had one.

Could cast to the TV. Comfy semidouble bed for a single room, good pillows. Nice room amenities. Excellent shower.

No problems

Its very good location, next to old Tokyo areas but also easy access to Shibuya Omotesando etc. the rooms are very comfortable and very polite personnel

The bathroom was a little old and not very clean at certain places. I also think they should have amenities like face cream, face cleaning, etc like in most Japanese hotels. Also, if you want to check out later, hourly rate is 2000 yen. It’s too expensive, most hotels charge 1000 per hour for late check out.

The maid who cleaned our room. She is courteous and respectful. She offered us clean towels and toiletries even when we did not ask for it.

One of the front desk staff on our arrival day was rude. We arrived an hour early, he pointed to his watch and said come back at 3. That was one hell of a way to greet your hotel guests. After a bit of going back and fore, he reluctantly accepted our luggage for tempolary storage until we returned 2 hours later to get our rooms. The luggage was not even delivered to our room.

Lovely hotel for our short 2 night stay. Very convenient lawsons across the road and express check out was very handy. Good walking distance from some locations or trains. Possibly a con that restaurant isn't in the hotel and is in a nearby Apa however this wasn't an issue to us as we usually go out for good or to a convenience store. Really great wifi and great tv Staff were extremely helpful with storing our luggage until check in and then with shipping our luggage onwards to our next hotel. Pillows are very like any hotel we've stayed at in Japan but the bed was definitely softer.

Very small rooms. Rooms in tokyo are very small but this was really very small however it is all we really needed, just something to consider if you're staying longer or have a lot of bags. On this the bathroom is very small too, only big enough for 1 person but again didn't bother us.

This was the most comfortable bedding of any hotel during our trip. Comparing it to other hotels at the same price point, APA had the best bedding and pillows by far. Although bedding is a personal preference, for those who aren't used to a very firm mattress, staying in Japan can take some getting used to. If you are arriving via Tokyo station, I'd recommend walking with your bags to this hotel. The walk is flat and despite google maps recommending trains, it really isn't worth dragging bags up and down potentially hundreds of stairs to save a few minutes walking. There's so much within a genuine walking distance from the hotel. Restaurants and shops line the surrounding streets and Ginza shopping precinct is about 15 minutes walk away. It's also only a short walk to the station to catch the train to Disneyland and you will be happy to have somewhere comfortable to rest after a long day on your feet.

Walls are thin and if someone in a neighbouring room can't control their legs in the middle of the night you'll soon know about it. The rooms are tiny, but so are all other hotels for the same room type and price point.