The location was close enough to Hatchobori station which helped us get around Rooms in Japan are typically small - it fits a couple. My daughter (family of 3 with newborn) had to upgrade the room because it was far too small to also fit a cot. This was flagged by the hotel staff at the outset though so they aren't at fault. Every Wednesday there's a happy hour, free coffee in the lobby in the morning, no housekeeping but it was fine for us, good bathroom + bedroom + kitchen facilities.

You still had to walk 15 mins to get to the busy streets of Ginza. It was winter when I stayed there so it was still quite a walk but if you don't mind the distance and prefer a quieter area, this is your place! Laundry does not have a dryer function so if you want to do laundry be prepared to hang your clothes. We got used to it towards the end of our trip. Detergent is provided though.

The space you get for the price you pay and all the amenities is incredible value for money. You get basically an entire apartment set up with kitchen bedroom bathroom that includes bath and shower, even a balcony! Has hairdryer, iron, washing machine, all kitchen appliances even lint roller supplied. They have thought of everything to make your stay as normal as possible. Couldn’t hear any of the other rooms at any point and it was nice and quiet from the streets. The reception staff always greeted us with a huge warm smile and were very helpful When we return to Tokyo we will definitely be staying there again.

Location isn’t the best but it’s still good as it’s within a short walk to a metro station

Great location in Ginza. Property is located in a quieter area of Ginza but is only a 5-10 min walk from the main shopping street. Property is also very close to multiple metro stations and is pretty central for getting around to all the major areas of Tokyo. Having a washing machine and kitchen was a huge plus for us and the apartment is a large amount of space compared to other hotel rooms in Tokyo. All the staff were very friendly and helpful with answering questions. Would highly recommend staying here!

Nothing.

Honestly could not recommend this place enough. It was so quiet and we didn’t even see any of the other hotel guests during our 8 night stay here. The location is great, it’s quiet and is a nice getaway when you’ve been around the busy areas all day. The location is also great because it has 2-3 different metros within a 10 min walking distance and supermarkets very nearby too. The rooms had everything we needed and more for a comfortable stay, it was also so clean! I would definitely stay here again. The 24 hour reception and locked main door after a certain time also makes you feel very safe, especially as we were two girls! We left our bags with reception for most of the day too on the day of leaving.

Honestly wouldn’t change anything.

I like that it was clean and so spacious. It was near Ginza and it was very cozy at night when you can relax on the balcony. The bathroom was very clean and had much storage. Me and my family had a very good stay that we would come again next time

Sometimes I find it very small in the bedroom, like when I walked it was not that much space to walk. The balcony had not seats but it was fine. The door that is between the hall and the kitchen sometimes was fully closed, like you could not fully close the door it had a glimpse.

We travelled with our 1.5 year old kid so the generous space and the sufficient amenities were very much appreciated during our 12-day stay. Particularly, we loved the kitchen, the laundry washer, and the “air dryer” for our clothes which allowed us to pack ultra light going to Japan. Since we were travelling with a baby stroller, we usually took the train to our first destination and took cabs going back to the hotel. Hatchobori (H line) is the closest train station which can be reached by foot in 3mins, and with a nice coffeeshop (Ampere Cafe) where we get our morning caffeine along the way. Taxi from Ginza station cost us around 900 - 1,100 JPY while taxi from Omotesando/Harajuku cost around 3,500-3,800 JPY. (Hatchobori station also has no elevators to the platform so it was a bit of a struggle when going up.) Taxi to and from Haneda Airport came at around 8,500 JPY. The room is nice, clean (and easy to clean), and the neighborhood is quiet and serene. The staff were always helpful, smiling, engaging and felt like they sincerely want you to enjoy not just your stay but your entire trip to Japan. Only 3 units per floor so it felt very private.

Nothing. But perhaps the distance to restaurants/shops is the only negative we could think of. There’s a few ramen shops or restaurants/bars here and there and a handful of nearby convenience stores, but maybe that’s the trade off to the quiet and peaceful neighborhood (despite being in a business district).

Excellent stay in a quiet part of Tokyo, with convenient access to 4 different metro stations within a 10 min walk. Convenience stores close by for water, snacks, etc... Coffee in the lobby was a nice perk, and having a washing machine and dryer in the rooms was fantastic (note that the shower room was the dryer, with the ceiling vent drying function turned on - Google Translate is your friend here - and the clothes hanging from a rack). The staff were very friendly and helpful. I made a mistake in our departure date, and thought we were checking out a day later than my reservation stated. We were off on a day trip 2hrs from Tokyo when the hotel called us to say we'd missed our checkout and our personal items were still in the rooms. They kindly arranged an extra night for us in the same rooms. We just had to pay a (reasonable) cancellation fee for the cleaning service that was booked for that day (on top of the extra night stay). The staff were so kind about it, and so helpful in fixing my mistake!!

Limited coffee shops/bakeries in the area that were open on weekends. We hit up 7-11 for quick/easy breakfast items. Overall, a great stay!!

The hotel location is good. The overall staff were pleasant helpful and expressed well in English language. We were quite pleased with our stayed here and would not hesitate for a return trip. One small setback is that there is not much space for left luggage storage which we had to make a last minute arrangement to sort this out..The staff was quick to point this out to assist us to the relevant sources for us to get in contact.. very impressed with her attitude. Good job!

Staff was always present and available. Access once registered was easy and without issues. The location was very close to the Metro (Hibiya) line or JR line - 3-5 minutes walk. I liked the kitchen area and amenities in the apartment. Washing machine was in room, which made it convenient.

I thought the space was larger than it actually was. I guess my sense of space was off, but the space was adequate and actually had small table and chairs. I wish there were more electrical outlets near the bed. There was only a rack available vice closet space, but we managed.

Glad we booked this place - it exceeded our expectations. Size/price/location/setup - everything. Washing machine/dryer combo and bathroom set with drying 'vent' element - all incredible. We traveled lightly so we needed to do laundry and the machine worked great. One day it was a downpour and the building offered free umbrellas to borrow. Quiet rooms - didn't hear neighbors. Would definitely stay again.

Can't think of anything. Loved everything.