The location was great - we wanted to stay somewhere close to everything but not too much in the busier areas… well Hamamatsucho is a busy business area but we found the access to the trains and monorail from Haneda airport simply perfect. Our room was small but perfect for our needs. Funny, but just around the corner us the Byron Bay Coffee cafe and we live in Byron Bay (in Australia). And yes it became our favourite cafe the next two days. There’s a wonderful Garden right next to the train station, you MUST visit this park, it’s 400 years old and simply majestic. Only 250 yen entry or $2.50 AUD and if you see it in April there should still be cherry blossoms. On the day we left for Kyoto we walked the 200 metres to the train station at 8.45am for our 10am Shinkansen to Kyoto. The train pulled in to Hamamatsucho and half of the people got off, so easily got on for the 3 station / 5 minute ride to Shinagawa. By 9am we were on the bullet train platform and had an hour to wait for our train. The transport system here works perfectly - we could have had an extra 30 minutes at byron bay cafe, but all in all we timed it well. The location of the Hotel so close to the Station (and the cafe) and the mini rail from Haneda, made the start of our journey in Japan so much easier.

Room was small, otherwise the facilities, etc were great… also considering other hotels in the area were double or triple the price the Bay Hotel was very affordable. The staff also spoke good English.

The staff were very nice and friendly and they helped answer some of my enquiry during my stay. Even though the room is quite tiny, the bed is very comfortable and big enough for 2 people to sleep. The location itself is quite close to Hamamatsucho Station and you can travel to other parts of Tokyo easily via the Yamanote Line. It is also close to the Tokyo Monorail, allowing you to travel to and fro the Haneda Airport with ease. There are a few convenience store (combini) nearby it; a 7-11 as well as Family Mart so if you need to purchase a quick bite those will be good enough for you. Last but not least, recommend you head to the rooftop of the building to catch a view of Tokyo Tower, especially at night.

It's not really a bad thing but there will be a construction at an adjacent building which begins from Nov 1st 2023 till Jan 2025. The hotel does inform the guests regarding this but this is just a FYI~

The hotel is what you’d expect for a hotel in Tokyo (very small). Some people don’t like that but we’ve stayed in Tokyo before and knew what we were expecting. Close to the Asakusa Subway line (which was very handy getting us directly back to Narita airport) and the Yamanote JR line for pass holders. The bed was actually quite comfortable which is surprising and the bathroom was bigger than your standard Tokyo hotel room bathroom. The shower was great! Good pressure and temperature. The hotel has a coin washing machine and dryer in the lobby which was handy (my partner and I emptied the lint filter because it looked like it’s never been done and our clothes were covered in it! After that it was perfect haha). There are also amenities in the lobby to grab and microwaves ect which was nice as we would sometimes grab breakfast at 7/11 and then walk back to the hotel to heat it up more and eat it there. Staff were friendly.

It wasn’t a huge bother but the light switches have a bright green light on them which shines at night when the switches are turned off. It’s okay for the switch near the door but there’s one right next to the bed so we had to cover our faces with blankets. Could just be me as well but I have sensitive skin and the body washes provided broke me out in hives which didn’t happen at any other hotels we stayed at during our time in Japan. No prob, just bought some at the pharmacy and used that instead!

Location was a 2-3 min stroll to the nearest subway station. Direct monorail to Haneda Airport also nearby. Can see Tokyo Tower from sky terrace. Hotel Lobby - small but cosy, quick check-in, staffs were prompt and helpful Hotel Room - small but expected for Tokyo hotels, clean and beds were so cosy

Nothing

We chose this hotel because it's proximity to Hamamatsucho station for getting the monorail back to Haneda for an early flight. It was also a lovely stay, and we really enjoyed the rooftop terrace and access to lots of great restaurants for our final night.

Great location for train stations and the staff were very friendly, allowed us to check in slightly early after a long 14 hour flight which was hugely appreciated. The rooms were spacious, clean and comfortable and the rooftop view was lovely at night. Facilities were great and this hotel was the perfect base for the first leg of our journey.

There was a point in our stay when for some reason our key cards stopped working, we had to go down to the reception 3 times to try to resolve this but the staff helped try to fix the issue - technical difficulty aside we’d definitely stay at bay hotel again

The hotel was compact but, with everything your heart could desire. We loved our stay here. The hotel is an easy walk to the main train line and also to the metro with coffee shops, pastry shops, a 7/11 shop and a lawsons within walking distance. We also noticed a few restaurants in the area but, we unfortunately didn't get to try any ourselves.

I would have loved some coffee etc in our room with cups - there was coffee downstairs free of charge and also a vending machine but, first thing in the morning a cup of coffee goes a long way.

We loved our stay here so much that we canceled our other hotel in Tokyo, just to stay here again. The rooms are big enough for two people with backpacks. There are free ameneties, which makes backpacking even easier. The shower is an absolute hihhlight. The rooms are VERY clean and the bathroom and shower ventilation is excellent. The wifi signal was stable and fast. There are 2 people at the check in at all times and the lobby is big and comfortable. There is a great bakery just around the corner and one is in walking distance to the fish market.

The room size was larger than expected. Great for our group of 5. 4 of us had double beds and 1 had the couch bed. Room space was excellent and allowed us to open up the luggage. The entry way was also spacious. The lobby was cosy and had the essential facilities. It was great to relax there and enjoy a quiet moment or eat a snack. There was even outdoor seating. Staff were attentive and friendly. Station was closeby allowing for easy travel around Tokyo. There was a handful of convenience stores around the corners and small cafes.

The location is excellent. Away from the maddening crowds in the more touristy areas of Tokyo but super close to both Hamamatsucho station (JR line & Monorail to Haneda airport) and Daimon station (Asukasa line to Narita airport). There were also some great bars and restaurants (recommend Highball Bar). The hotel does not have a restaurant but there is a kitchenette in the lobby where you can heat up your konbini meals - 7-11, Family Mart & Lawsons all within a couple of minutes walk. Our stay was in winter and like a lot of Japanese hotels it was centrally heated so you can’t adjust the temperature. The room had a window which be opened though so we were able to cool our room when needed. We would definitely stay at the Bay Hotel again.