While the room was quite large as far as Tokyo hotels go,, the space was kind of poorly organised - i was not able to lay my suitcase out flat without moving the bed, which was positioned only a small, pointless distance away from the wall. I also needed to relocate the air purifier and 1 of the chairs so i could actually move around the bed. The bed was comfortable enough, but a little firmer than I would prefer, including the pillows. The shower was good, amenities supplied were good, the air conditioning was easy to control, though could only be used in heat mode, so i often turned it off and opened the window as the days started warming up. The staff were lovely and professional and gave me a room on floor 12 with a good view of Tokyo Tower. This was really appreciated for my 7 night stay. The hotel is conveniently close to Hamamatsucho Station with the Yamanote Line and Daimon subway station with the Asakusa line, making it very easy to get around Tokyo. My second time staying here and I would definitely consider booking again in the future.

As a French traveler living in NYC, walking with a suitcase is no big deal—and this hotel’s location made it super easy! 🧳 The subway station is just a short, easy walk away, making it incredibly convenient. The neighborhood is fantastic, filled with amazing restaurants, including a must-try Yakitori spot just 4 minutes from the hotel. 🍢 Loved the vibrant and savory food scene here! On this trip, I flew from Tibet with a layover in Beijing, landed at Narita, took the subway to Hotel Mystays, and later flew out from Haneda to NYC. The hotel’s location was perfect—right between both airports. 🛫🛬 Highly recommend for its convenience and great neighborhood vibes! #HotelReview #JapanTravel #ConvenientLocation #FoodieParadise #TravelEase #HotelMystays

The location was convenient, it was approximately 5-6 minutes walk from Hamamatsucho station with plenty of restaurants, 24 hours convenience stores and drug stores within 5 minutes walking distance. Rooms were more spacious then most other Tokyo hotels, can lay my luggage down on the floor without blocking the path. Also the rooms were clean and staff were nice. Staff will always greet the guests with "ohayo gozaimasu", "konnichiwa" or "konbanwa" depending on time of day.

Not the fault of the hotel, but I stayed in the hotel during the time of construction work outside and can hear the noises. Also can hear traffic during the busy hours, however since I was not a light sleeper, I was able to get by. I possibly would had preferred a foldable chair or small stool next to the entrance, so I could easily take on and off my shoes. I respect to take off shoes at the entrance of the room, however I didn't had much space or a chair to sit which made it difficult trying to put on shoes.

1/ Staff: friendly and supportive 2/ Room: quite small but meet our needs, fit our luggage: 2 check-in luggage, 3 carry-on luggage. We stayed 5 nights, and had daily-cleaning. 3/ Location: closed to many convenience stores; Daimon station (2 exits) and Hamamatsucho Station (JR line) just by few minutes, easy to carry luggage from those stations to the hotel. And we can easily access to other tourism attractions from there around 15-20 minutes. 4/ From Airport to Hotel: Just stay on 01 Keikyu train from Haneda Airport to Daimon Station, without change the train. 5/ Additional service: We also use the Airporter sevice as recommended by the hotel to have a hand-free travelling to Mount Fuji. We sent 03 luggage to the airport in advance and we can enjoy the trip to Mt.Fuji. 6/ Hotel price: valuabe and reasonable price for the trip.

Nothing

Staff: Though they did not speak much English, the staff members were very patient and eager to help. Nothing a bit of Google Translate could not do. They arranged our Yamato luggage transportation smoothly. They were courteous and made us feel welcome through the stay by answering our questions and greeting all guests who enter. Location: This is a quieter area of Tokyo but still within walking distance to countless restaurants and some attractions, such as Tokyo Tower, teamLab Borderless, Kyu-Shiba-rikyu Gardens, and Hamarikyu Gardens. Less than 5-10 minute walk to several JR stations with easy access to the rest of Tokyo. Also, Family Mart right next door is convenient for late night food, drinks, and amenities. Facilities: We had a room in the 12th floor. We did not utilize any other facilities besides our room. The room was small for two people but perfect for those looking to have a comfortable place to rest after a day of travel. Everything was clean and worked excellently.

Twin room is quite small as expected but we can still opened our 2 midsize luggage. Bed was comfortable. Room was very clean. Location was perfect for traveling from HND by monorail. We went out right after checking in as there were some crowd waiting for the elevator. The staff were kind enough to offer to put our luggage in our room. They kept our luggage while we were traveling outside of Tokyo and let us pick up when we were back. Thank you so much.

During our stay, JR Hamamatsucho/Tokyo monorail station was under construction. So it's a little tricky to walk directly to the hotel if you have luggage. (Elevators available only entry/exit via South exit gate)

The hotel is located in a great neighborhood, which is less touristy, but still provides all you need. There is a kombini and a subway station just 1 minute away and there are other subway and JR stations just within a 10 minutes walk. The staff were responsive and super helpful with sending out our luggage to a different city. Size-wise the room was quite ok by Japanese standards, we stayed with a child and had the extra large bed, we had 2 larger suitcases and managed to move around comfortably. The bed was extremely comfortable. We got the Tokyo Tower view, which was amazing. The price /quality ratio was great.

The only disturbing thing is that the large window could be wide open on the high floors. The room got a bit stiff at times and we wanted to air it. I think this is highly dangerous, especially when there are kids, and there should be a blockage open the window.

I was lucky to get a room on the higher floors and was able to see Tokyo tower from the room. The location is great, only few minutes from Metro and train station. The neighborhood is more of a business office area so do not expect big drugstores and other touristy shops in that area. There is no breakfast in the hotel. We got a map from the reception with a list of breakfast locations around the area.

The building itself seems use to be an appartment building, which also explains why there is no restaurant on the ground floor and the hallway of each floor is openair. It does get wet during windy rainy days.

Our room was very clean and location of hotel was excellent, however a little too small for two of us and all our luggage. Because we traveled from 9 hr 40 min flying hours away and our stay was 10 days and clothing heavier due to winter we probably needed a bigger room for selves and luggage to feel comfortable in. Probably Spring or Summer month with just one luggage would be adequate space. Thank you so much. You have accommodated us when we left Mystays 2/12/25 for Hiroshima and Osaka by keeping our luggage for 5 days until our return. You have impressed us with your helpfulness and kindness and here in Hawaii we call that the "aloha spirit" and will be sure to spread the word about your accommodating hotel. Your front desk and housekeeping staff were pleasant and helpful. Mahalo and Aloha, Walter & Geraldine Adams, Berni Kaleiwahea and Traci Kaleiwahea

Absolutely amazing location, the subways we took were mainly from one line that was a minute's walk from the hotel. There is also a Yamato Express behind the building, super convenient! Lots of little amenities at the front lobby, plenty of food locations in the area as well. Tokyo Tower is just a 15 minute walk to the entrance of the area, a bit longer to get to the tower itself.

Customer's fault, but the room was a bit small if you have more than two large check in suit cases. Pathway very narrow, hard to maneuver around with two people + 6 suitcases. Traffic from the airport to hotel by taxi took almost an hour.