We requested to be on the upper floor and was given a room on the 12th floor. Did not hear any noise from the street except for my partner’s snoring. The room was fairly new. Everything was close by, within 5-8 min walk.

We could smell cigarette smoke before entering our room. Not sure if someone was smoking in the hall or the smoke came from the basement smoking room. Thankfully we did not have that problem inside our room.

Great location away from the Main Street so actually quiet. Very friendly staff, excellent shower and air conditioning. Plenty of power outlets including USB ports for charging. Want to mention again location despite some other travellers saying its in the busy area so its noisy this is not the case. The hotel is in a small quiet section which is one block away from the main area so we had no issue with noise whatsoever. Highly recommend this hotel because of the location still quiet but close to main area and close to Shinjuku Train Station easy 10 minute walk with luggage. Also the hotel is brand new so its modern and clean!

Room was small but that's standard for Japan. Would have been nice if Fridge was left to the on position. Didnt realise it wasn't on until the next day so nothing was cole

The staff are so friendly and accommodating. My next apartment does not have any front desk so I cannot use the luggage service this hotel offers but they helped me contact the Japan post office to confirm how I can send my luggage in Osaka and pick it up from their office. The place is near lots of restaurants and shops, it’s a short walk to the Godzilla head and safe to even walk at night.

Great location, right in the heart of Shinjuku. This hotel is in the middle of the bustling 'red light' district. We felt totally safe the entire time, and bars and restaurants were plentiful. Easy walk to Golden Gai. Probably not the ideal location if you're travelling with kids, but for couples or family of teenagers it'd be fine. Several train stations within 10min walk. Tons of family mart or 7/11 options within a few mins walk. Despite being a busy area, our room was completely silent and the blockout blinds were amazing at combating the 5am sunrise. The hotel rooms are spacious and modern, could not fault this hotel and didn't want to leave! Amenities- coin or IC card operated washer and dryer, onsite lounge with complementary drink, spacious lobby/waiting area. We were able to check in early (11.30am) as our room was ready and no extra charge for this.

NA

I like the location of this hotel it was really convince. It was close to everything.

The room was too small, and the pillows was a little too stiff.

Very conveniently located (Shinjuku has a direct train to Narita airport), clean, kind staff, breakfast was amazing!

Rooms are cleaned every 2 days. Not a problem but we do prefer getting the room cleaned every day or every other day.

Great location and the room we booked was a decent size. The staff were really helpful and friendly. The ability to leave baggage at the hotel prior to check-in was really useful.

The hotel was in an ideal location for getting about Tokyo. The decor was lovely and the rooms were clean and well laid out. The shower was the best we have ever experienced! It was lovely to come back to such a comfortable and clean room at the end of a day of sightseeing. We rarely heard any noise from outside or within the hotel. All staff were friendly, polite and helpful. It was a delight to stay at Hotel Amanek. Thank you!

Although breakfasts were well presented and had a variety of options we still felt limited as to what we could eat. Chicken stew or pasta would definitely not be a breakfast option for us. It would have been nice to have some bread for toast available and some scrambled eggs that were fully cooked and not extremely runny.

The location is just on the edges of the bright lights and action in Shinjuku, which was perfect! Breakfast was very nice. The room was spacious by Tokyo standards. Everything was very clean and beds were comfortable. The water pressure was perhaps most impressive - by far the most water pressure in the shower that I've ever had. It was wonderful!

The location was a little far from the train station and drop-off point for the Haneda airport limousine - quite a hike if you're lugging your bags through Shinjuku.

A great place to start our very first trip to Tokyo and Japan. We received a warm and friendly welcome after a very long flight which was really appreciated. As with all city rooms in Tokyo the room was small but had everything we needed and we were out and about all day anyway. The shower in the room was especially good, always a measure of a great hotel for me. Location was just what we wanted right in the heart of the lively action of Kabukicho. So many great restaurants nearby and I don’t think I’d ever tire of the neon lights and lifestyle of this amazing city. The hotel even searched the room, found a small item we’d left behind and arranged to post it on to us at our next hotel. Massive thanks to everyone at the hotel for starting off our amazing trip in such a great way

Absolutely nothing