This hotel is located in the business district so there are a couple of train stations nearby. The shimbashi station is a little of a walk (about 10 min with multi levels- escalators avail for luggage) but excellent if you land/depart out of Haneda. Shiodome station is the other about a 2-3 minute walk, with the most useful being the Oedo subway line. Hotel Elevator- longest wait for one to the room or lobby was 15 seconds.

Our room -802, was located as far from the elevator as possible. Room numbers x01-x15 is quite a hike to the one bank of elevators and ice/vending/laundry.

I really liked my stay at the Villa Fontaine. The building is beautiful and it’s a great location to reach wherever you need in Tokyo. The rooms were clean and we loved the free happy hour they had every day. The staff were accommodating, and provided us with an iron when needed and helped us complete our luggage forwarding.

The washer/dryers aren’t very good. They aren’t the cleanest, but mostly they don’t dry your clothes. I ran my clothes through 3 dry cycles and they were still damp. I’m not sure if this is a problem with all washer/dryer combo machines, but these didn’t work for us. And the rooms are on the smaller side, but that’s most rooms in Japan.

Location is walking distance from Ginza and convenient to subway stations. The room rate is competitive. This is a good no frills hotel. The staff was understanding, courteous and helpful. We switched from a small room to a larger room after three nights and got a room (Rm 910) that had a very bad toilet smell - we asked for another room and immediately were allocated another room - the staff never asked any questions and attended to our request immediately. This was our second stay at this same hotel and we have decided to use it as our de facto accommodation in the future. We visit Japan three to four times a year.

We had a wonderful stay at Hotel Villa Fontaine Shiodome during our family trip to Tokyo! The location of the hotel was excellent, within walking distance to the Ginza area and easy to navigate. It’s conveniently accessible to the Toei-Asakusa, Oedo, and JR Yamanote train lines. We especially appreciated how quiet and peaceful it was walking back to the hotel after a long day, without having to navigate through crowded areas. Our room was well set up for our family of three. The size was decent, comfortably accommodating three large suitcases, a queen-sized bed, and a sofa bed. It felt cozy and functional for our needs. The breakfast was enjoyable, offering a great variety of Western and Japanese food choices. We particularly loved the complimentary drinks during happy hour—it was a nice touch that we all appreciated! The staff at the lobby, especially the female staff members, were very helpful and knowledgeable. The check-in and check-out processes were smooth and efficient. They also assisted us with luggage transfer to the airport through the Airporter service, which made our departure much easier. Overall, we were very happy with our stay at Hotel Villa Fontaine Grand Tokyo-Shiodome. It was a perfect base for our family’s Tokyo adventure, and we would highly recommend it!

Very attractive lobby and attentive staff. I liked that they delivered our luggage to our room while we awaited our check in time. I also liked the laundry facilities with the combined dryer/laundry machine and that Suica was accepted as payment. I also liked the toiletries and sundries and supplies that were easily accessible in the lobby.

The rooms are very small and cramped. There is no closet to hang clothes but there is a rack with 5-6 hangers against the wall. In terms of location we wish there were more signs in the subway exits pointing us to where the hotel was, as it was confusing trying to find it when we exited the station. Also there could be more signs from the hotel leading to the various stations that were close by.

The hotel was very fancy and located very close to a train station which made getting around nice and easy. The staff were also incredibly friendly and kind.

The only downside of the hotel was the size of the room. My dad, brother and I were all sharing a room which slept three people, but it did not fit three people. We had come from Australia and had three rather large suitcases with carry on included. The room had zero space remaining even with the cases closed, which made any time spent in the room quite awkward.

The room was very spacious, clean and had good facilities available. Location was the star of the show, having very easy access to multiple train stations, including full covered access to Shiodome station (very nice to have in winter!) but it was still much quieter than other parts of Tokyo that are this central. Laundry facilities, while a little pricey, were easy to use. Several convenience stores less than a 5 minute walk away and many good food and drink options within 20 minutes. The bed was VERY comfortable and the staff was very helpful, especially since I had to make some slightly complicated plans with them for luggage delivery to my next stay. The free drinks in the lobby at certain hours was also very nice with a good selection.

The room I was in was at the very end of the hall on the eastern side and there are only elevators on the western side, meaning it was actually quite a bit of a walk to reach the room. Just worth keeping in mind if you have any mobility issues so you can request a room on the western or southern side. Also, the room I was in had essentially no natural light as it faced inwards to the atrium above the lobby. Didn't really bother me as I spent pretty much every sunlight hour exploring Tokyo, but also worth noting in case you are likely to spend more time in the room.

The property was really good located, the staff and the services was absolutely amazing ! We really enjoy our stay and we highly recommend this location for staying in Tokyo. In addition the place is really quiet and next to the subway so it’s really easy to move all around the city. Of course the breakfast was for me the best thing of the stay, good choice and good food and we really enjoyed to discover the Japanese breakfast style ! The price is really correct for that quality of service.

For us there was just a little problem in the bathroom but nothing really alarming, the ceiling wasn’t enough high for us and the bathroom was also a bit small for three people.

Very clean, the room was nice and spacious (especially for being in Japan), relatively nice location - right next to Ginza and easy access to the subway. Super easy to get to from Narita airport - got an express train straight there.

Whilst location was great for my own personal stay, I would say it’s a little far out if you would want to spend more time around certain areas (Shinjuku, harajuku etc) as the distance means more time on the subway and less time doing whatever you want. But other than that, fantastic hotel.

It is clean. I booked deluxe room and it was spacious. Nice view too. Breakfast was okay but it is still good. The breakfast is always the same from day to day. Nothing changed. The service is good. The hotel is near shiodome station and shimbashi station (yamanote line) which is close to tokyo station.

Breakfast is the same every day. Only 1 variance of egg, you cant have other type of egg (e.g. omelette, scramble egg etc.). It is still good breakfast with limited options. Some staff can barely speak english. I was asking simple question to reaffirm about drinkable water in the room and the staff was barely able to answer it, instead suggesting me to buy the bottle water in the vending machine. Then the other guy was helping him to explain to me. The hotel is apparently located in business area of Tokyo, so it is hard to find nearby local food.