The location was very safe, near to 2 different metro lines and an airport bus drop off! The staff was suuuuper friendly and helpful and the place had this very positive energy in the environment. The room had a great shower and we used the mini fridge all the time to store supplies bought in kombinis/supermarkets (also very abundant in the area). There were 2 massive Manga shelves to be used by customers, which was the cherry at the top of the cake! People can take a few at a time to their room to read, although they were all in Japanese.

The rooms were a bit narrow, but this is only normal in Tokyo, we can’t complain! It was a very comfortable and pleasant stay!

The first thing you should be aware of is that there are THREE Hotel Villa Fontaines within about a 400m area! We unfortunately only got to this one at the third attempt 😂. Still, the weather was nice so we got the chance to have a quick check of the area before we finally found the right one. The area itself is very quiet and residential, very clean and tidy, and plenty of options to get food or supplies nearby. The metro station is also very close (less than a ten minute walk), so really easy to get around. If you are going to use the metro then I would recommend getting a metro/subway travel card. They sell them in either 24, 48 or 72 hour cards, and you can travel as much and as often as you like during the specified period (it activates from the first time you use it). We bought the 48 hour cards (about £6 each) and saved a lot of money by doing so. The hotel itself actually looks like the inside of a prison (the landings are of a prison wing) but in a good way. Bearing in mind that this is Tokyo and space is at a premium, do not be too shocked to find that your room (cell😂😂) is a bit on the small side. Having said that, it still provides you with all the basics. You don’t get anything like tea, coffee or water in your room, but these are all available free of charge downstairs in the lobby. Along with cosmetic products and pyjamas.

Nothing

The hotel had all advertised facilities, and the room had all advertised amenities. The room was spotlessly clean and, although small, was very comfortable. I liked the simple but high quality breakfast offering. Staff were friendly and very efficient. The hotel was quiet and I slept well.

The only thing I didn't like was the single washing/drying facility in the laundry. I wanted to wash my clothes but it was difficult finding a time to do this as there's only 1 machine in a hotel with 100+ rooms, so it was always in use.

Once again - thrilled to stay at our favourite hotel for the sixth time! This is our go to and is very convenient; direct connection to the Hanzomon line which goes to both Shibuya and Skytee, TCat airport terminal is nearby and countless 7 Eleven and Lawsons around. The staff are exceptional and will go out of their way to help - we changed our room on check in with no trouble at all, fantastic service. There are plenty of charging cables we noticed this time that are supplied in rooms, and the breakfast is great - Japanese style and good to start the day.

Probably the only criticism is the dust in rooms. Rooms are nice and clean but the level of dust can be quite bothersome since it quickly accumulates (I suspect it might be product of air con or something). Rooms get a proper clean every 3 days (with bins/towels changed as you like each day) - and that means it can start to get a bit much, especially if you miss a full cleaning day.

We booked 2 rooms for a family of 4 for 4 nights and luckily got adjoining rooms. Which means we had space to spread out a bit. Beds were nice and bathroom was great. We checked in really late/early morning and it was reassuring the staff member was welcoming and cheerful. Foyer section is nice and cool with many free amenities. Cleaning staff were nice to deal with too even though they were really busy.

The only minor gripe I had was they said the tap water was drinkable but I found it a bit salty or something and it didn’t quench.

The hotel room was a usual small Tokyo hotel room. It was very clean and cosy and as advertised. We liked staying here and the price was good. Bathroom was nice, staff was very friendly and helpful. There is only one washing machine for the entire hotel, so be prepared to wait for it to be free. There is a subway station near by, several conbinis and the station of the express bus to the airport. That was super convenient, because the trip back to the airport was super easy and fast.

Very clean, good amenities, my room had a bath and a tv with a kettle and everything else you might need was downstairs by the reception. The location was perfect, quiet but close to stations and nice cafes and shops in the area. The staff were super friendly and helpful and helped us book a taxi to the airport. The room was air conditioned and the bed was very comfortable.

Everything was great

The front desk helped with language barrier in case of a medical emergency. I really appreciate that. The hotel is close to various metro stops and You can get to the city center in 20 minutes.

The cleaning ladies don’t clean even if asked, they just change trash and towels which is not enough in some situations.

The subway station and convenient stores was around the corner. Tokyo station was also a walking distance if you don’t mind walking for 20 mins. Had clean towels everyday and room was tidied up.

The size of the room. It was manageable but definitely had to squeeze just to get by especially if you have a big luggage.

A clean, clutter-free, reasonable Tokyo ‘business hotel’. Close to a freeway, but couldn’t hear it at all with window closed. I liked the open atrium in hotel’s center - lots of light and warmth. Good location. Friendly staff. Simple place, but I would stay there again.

Nothing to complain about.