We had a wonderful stay at this hotel in Tokyo. The room was modern, very clean, and packed with thoughtful amenities—even hair tools like a curling iron! Daily room cleaning was provided. One thing that stood out was the English-speaking staff, which made communication so much smoother compared to other hotels we stayed at in Japan. But the best thing is the location. Ginza is an incredible area with so many great restaurants, shops, and super convenient access to public transportation, including the airport bus. I’d absolutely stay here again! The room was on the smaller side, which is typical for Japan, but we were still able to open our large suitcase and hand luggage—though it was a bit tight.

Very close to subway station, 2 minutes walk Clean Friendly staff

Room a bit small but this is expected the price for such a central & convenient location.

Very clean, excellent location

Poor soundproofing: noisy party nearby until 3:30am and at one point the banging on walls shook the room

Reception support, location and variety of amenities.

Very conveniently located to enjoy walking around Ginza. The street is quiet and there is a convenience store very close by. The staff were friendly and helpful and the although the room was very compact, it had everything we needed. Unless you are a solo traveller, this is not the kind of hotel room which you would spend time 'hanging out' in. It's simply a clean, comfortable place to sleep and shower and catch a moment in between exploring Tokyo. The hotel provides pyjamas on each floor and there are washing machines and vending machines on the reception floor. There is limited floor space to open out a suitcase which is why I think it would be better suited to a solo traveller or, for a couple, a short stay of 1 or 2 nights.

We loved everything! Keep in mind that the location is excellent and the price is extremely affordable. Yes, the room is incredibly compact so you have to be very organised and neat in such a small space. A previous review mentioned a pillow seemed to be filled with cut-up straws and we did find 1 or 2 pillows like this. That being said, the other pillows were 'normal'/fluffy so we just didn't sleep on the straw-like pillows. I'm sure the staff could change them if you requested.

Great location! The hotel was a few blocks away from Higashi-Ginza Station - give or take 5-min walk. So the other tourist spots around Tokyo were very accessible (Akihabara, Sensoji Temple, Ueno Park, Shibuya, Tsukiji), including Haneda Airport. The hotel was also close to Tsujita Ginza (good place to get Tsukemen), Family Mart, Mcdonald's, etc. The neighborhood was really very quiet. I must also highlight the breakfast meals included in our booking. The options were all amazing! The meat included in the shabu-shabu option was really high quality. We were always very full after having breakfast.

None. Just like any other hotels in Japan, the size of the room was small. Although the size of the bathroom was relatively larger than the other hotel rooms I've been to in Japan.

The location is excellent! Close to many train stations, easy to go to HND Airport also. Close to great shopping malls including Ginza Loft!, 3 Starbucks around the area including one with nice view. There is similar hotel name that just different in the ending, hotel should raise this point!

Staffs are very friendly, I am Thai girl travelling alone and most of the time hotel staffs judging me and disrespect just because i am Thai. :( I cannot choose where i born and what other people in my country does but the staffs of this hotel great me nicely and i fell very welcoming.

Hotel was very centrally located, but still on a quiet enough street in Ginza, with a great ramen spot just down the block. Hotel staff was kind and helpful and spoke English, and were kind enough to let us store our baggage in the hotel for a couple hours after checkout. Check in and out was quick and smooth. They have toiletries available in the lobby including pjs, hair straighteners, toothbrushes, etc.

Room did not have much natural light and was very small. Bathroom was a good size but it was hard to fit our suitcases in the bedroom.

Nice hotel very well located. The reception remains to be reviewed! 5 people behind a counter, and one of them comes up to you and shows you how to check-in on a computer. I find it not very welcoming, and I fear for the workplaces, if everything will be done this way in the future. The room is very small, no way to open 2 suitcases at the same time. But everything is very clean.

The reception remains to be reviewed! 5 people behind a counter, and one of them comes up to you and shows you how to check-in on a computer. I find it not very welcoming, and I fear for the workplaces, if everything will be done this way in the future.

Excellent value for money, very clean hotel, and good location. We have now stayed at two different Sotetsu properties (this one as well as Tokyo - Ueno) and have been very happy with this chain. I especially appreciate the amenities (coin laundry and toiletries such as sunscreen packets). Yes, the rooms are small, but it’s Tokyo! This room was actually a little bigger than the one we stayed at in Ueno. Love that there are plenty of USB outlets in the rooms, so no worrying about using travel adaptors. Ginza is a nice area to stay if you’re not looking for a big nightlife scene, and I would stay at this hotel again. There is a lot of good shopping (and not just luxury! There are all the standard fast fashion chains as well as the Muji and Uniqlo flagship stores, and fun stationery/lifestyle stores such as Loft, Hands, and Itoya). Tsukiji fish market and imperial palace are also walking distance away. At the end of our trip, we ended up taking a bus to Narita airport from Ginza station (1500 yen per person), and it was so convenient.

If you are sensitive to light when you sleep, you may want eye shades. The light from some of the appliances (AC unit?) was a little bright at night.