It was a beautiful hotel with friendly staffs. The room was very clean and beautifully made every day. Location wise it’s right next to the train station so it’s certainly convenient. One thing to be mindful of is that the nearby station closes just before 10pm, so if you arrive at the station after that time, you will have to exit from other exits. 7-eleven and Lawsons are conveniently located next door, with a beauty/ drug store opposite to the hotel.

The laundry was available for guests to use but it was fully occupied most of the time, meaning you will have to line up and wait for your turn. The machines only accept ¥500 coins, which you can exchange from the machine next to the reception desk. Suica cards (or similar cards) are accepted, but please be mindful the machine sometimes overcharges the amount when using those cards (possibly a glitch) to pay.

The location is fantastic close to shops, stations, restaurants and three convenience stores, the rooms the quite spacious especially for Tokyo and the bathrooms were lovely and the amenities were excellent!

The music in the hallways is loud enough that it can be heard in the guest rooms which is irritating particularly if you find it difficult to sleep with ambient noise as the hotel is otherwise quiet, considering the location.

Amazing location. Really central for shopping, and close to three different metro stations as well as Tokyo Station for the train to the airport and the bullet train. Staff were incredibly friendly, helpful and attentive. From offering advice on where to get souvenirs, to helping get taxis booked - the staff were phenomenal. Nothing was too much trouble. Room was spacious for Tokyo and well cleaned every day. Hotel had lots of convenience stores around, umbrellas to borrow on a rainy day, and fast lifts compared to other high rise cities like NYC. Would highly recommend here.

Spaciousness of room and bathroom (with rain shower), sizeable bedroom and bathroom. water pressure was good. room cleaning provided daily. parking provided for my rental car at a reasonable daily rate. room rates were reasonable for the comfortable and spacious size of the room. location was good very near the heart of Ginza. all in, excellent and value for money hotel!

reclinable armchair in the corner of the room took up a lot of space and wasn't of much use. prefer to have a luggage stand or small table instead of the reclinable armchair in that corner of the room.

- Ginza is a GREAT location for a stay in Tokyo. We were here for 1 week and it was very easy to get to other areas such as Shibuya, Shinjuku and Ueno. It’s also a super spot being so close to Tokyo station, which is only 10-15mins by foot. Here we were able to conveniently catch Shinkansen trains to Kyoto and to other day-trip locations such as Kamakura. - Staff were very helpful with sending out suitcases to our next hotel 1 day prior and for 2 pieces it was only around €30, which saved so much hassle with carrying them around cities and up and down stairs. - The room size, Tokyo considered, was rather big and the bathroom was a nice size for showering. - We enjoyed the assortment at breakfast, most of all the Japanese omelette, homemade french toast and other selections. After 6-7 nights here, it’s only natural we were ready for a “fresh”, new breakfast :) - Located right beside a 7/11 store, plus a quality Ramen restaurant down the road which was tasty.

Nothing which really bothered us. The room layout was a little cramped with being able to open both of our suitcases and walking around, however, it was one of the larger rooms we found on offer in Tokyo.

The staff are amazing! So lovely! We loved the rooms, slightly bigger than some other hotels we have stayed in in Tokyo, finishes inside were lovely. We loved the bath salts and various things we could collect from the lobby every day. The bath salts came in handy for a nice long bath after waking so much every day. The restaurant was nice too as we dined there one night and the food was delicious. The location of the property was excellent as it was close to a few different train stations. The shops were amazing around Ginza.

Nothing we didn’t like. We hot confused with where the entrance was and how to get to reception but figured it out that it was level 3.

The location is excellent for first-timers in Tokyo . Good breakfast, lots of fresh fruit/ salad which can be hard to get hold of. We eat a lot of salad/ raw food, so good for us. Lots of extras like good quality coffee and black tea. I wish I had just brought deodorant, suncream, toothbrush and paste with me as the hotel is very generous and provides a wide range of toiletries, including lovely bath salts, for a great soak in the bath after a busy day. Umbrellas available, iron and ironing board. Excellent housekeeping service. Plenty of towels etc.

I would have given 10. However, the carpet in our room was in need of replacement or a good clean. The rooms are small. We are travelling for a month, so we have large cases, room really tight for space

I wanted a hotel within the ginza area because it is very beautiful, trains are within walking distance, and the shopping here is great for high-end gifts 🎁. The rooms are great, and the beds felt very comfortable for a 5 foot 9 inches guy like myself. 11f and the 4f are the ice/vending machines, and the 8f is the washer machines (4 in total). I would recommend requesting a room on the 4th floor to be able to get out sooner than the top floor because the stairs aren't used to travel between floors but only for emergencies. The only complaint was that there was a smell outside of our room that was hard to ignore (food from the kitchen downstairs), but thankfully, our room had no smell inside. Would recommend booking this hotel just for the location.

Convenient location with a Natural Lawson and Family Mart just outside. Despite its central location, it was a nice quiet atmosphere. Staff were very friendly and spoke English. Room seemed clean and didn't smell despite being a smoking room. There was an Ethernet port in the room so I could use that instead of the WiFi, and the connection was plenty fast.

The single room was quite small, I hardly had space to walk after opening my suitcase. There could've been more hooks in the bathroom. Sheer curtains didn't provide much privacy so the heavy curtains remained closed throughout my stay.

Superb choice for a hotel in Tokyo. The staff are wonderful and the feeling of hospitality is second-to-none. Our Superior Room was, from a Japanese standpoint, spacious and felt roomy enough. The bed was excellent (including two sorts of pillows). Further, the room was extremely quiet (possibly one of the most silent rooms we have stayed in in years). In addition, hygiene was impeccable; very clean. Amenities (e.g. soap, tissues, shaving kits) were available. Breakfast was good with a wide range of Western and Japanese options. Wifi was excellent, just as the laundry service. Neighbourhood was quiet (very quiet street) and located close to all major public transport lines (if you want to explore the city, all major attractions are within 20-30 minutes - which is superb). 7/11 convenience store is in front of the hotel (open 24/7). Restaurant in hotel was good.

Do not expect a massive room in Tokyo, but this was by far the best equipped and spaciously feeling room we had in the major Japanese cities.