Loved the small lounge area downstairs to enjoy food and drinks. The staff were also attentive and helpful. And the location was near a station that made it super easy to get around without having to walk far. It is a tight space for taller travelers or those with a lot of luggage. You can’t spread out and the bathroom is tiny. I’m short and I smacked my face on the door by accident at one point when it was closed as I was changing, haha. But it’s a great place to stay if you’re out and about for most of the day. Only issue was the shower curtain could be changed out. The bottom was severely discolored and sticking together when we first used it, but that was the only issue.

Staff were SUPER nice here. The two ladies we had at reception were so lovely to us and one spoke really great English which was helpful :) The hotel is in a great location in Ginza, plenty of options for restaurants and close to multiple metro lines for easy transportation. It was just a 12 minute walk to Tokyo Station too! The hotel itself is clean and it provided us with free toiletries that were free to take and stock up on throughout our stay. The hotel even offered free udon noodles with soup every evening, which were delicious!! We really loved our stay and the staff made it even more amazing - thank you SO MUCH!

Nothing, all was perfect.

A pleasant surprise to be sure especially as I initially intended for it to be an overnight stay before boarding the Shinkansen. My single room was a typical compact room common in Tokyo. My minor complaints are that the pillow felt similar to a bean bag and the remote could use a good dusting but other than that the room was very well put together. The staff were excellent and helpful even for someone such as myself who is still grasping at basics in the Japanese language and relatively new at traveling internationally. The staff I’ve spoken to are well-versed in English. The biggest surprise was the additional facilities found in the lobby and cafe area which provided a great place for me to meet my fellow travelers with access to complimentary drinks and even free udon at 8pm. Overall there is a lot of value to be had at this hotel that goes beyond being in a place that is situated in Ginza and close by Tokyo Station that gets my recommendation for anyone traveling to Tokyo.

The whole stay was perfect, the facilities are great, and staffs are very friendly. They provide delicious breakfast, free coffee and alcohol and soba noodles. The location is also very convenient. It is within walking distance of Tokyo Station, Ginza and Hibiya. The nearest station only takes a few minutes.

The room could be a little more cleaned. I have nose allergies, so my sneeze couldn’t stop when there is too much dust. For all it was a great experience. Bathroom very cleaned, they also provide sheets and towels and free amenities everyday.

This place is in a great location, you can easily access Tokyo station but it is closest to the Kyobashi Line which will take you to majority of the places you would like to go. Tokyo station is great when catching Shinkansen elsewhere in Japan - however very busy, allow yourself time to find your way around. The accommodation was small but quaint, the free drinks and udon was great after a long day and the coffee was yummy. Staff were lovely and allowed me to send a few packages from Amazon to the hotel for my arrival.

Great location. Near Tokyo Station,restaurants,shopping.easy to get to subway trains. The staff was wonderful,friendly and so accommodating. They have a good common area to sit and have tea,coffee and happy hour in the evenings with wine . And a little later free udon noodles.

Nothing really, Japanese Hotel rooms are small. There was no real natural light which as hard (yes,there was a window)but we had our luggage stored there) hard to get to.

Location is superb. Quiet, but super convenient as it is close to several stations, plus a Family Mart right outside. The accomodation is nice too, friendly staffs and a lot of amenities. Room is clean.

I needed official receipt to claim reimbursement from my company, but when I arrived for check-in they said it couldn't be issued for paid booking by credit card. Didn't really get the idea, but it could've been noticed in advance so that we could sort it out somehow. Room is a bit small for a big suitcase. And the bathroom is the unit type so it's tight and not a lot of room to move around or to take a shower comfortably.

Perfect location if you want to be at a walking distance (max. 10 min) from Tokyo Central and Yurakucho JR stations, Takaracho metro station on Asakusa line (next door) or convenience stores (7-eleven, Family Mart. You are right in the middle of Ginza Kyobashi, the famous commercial area of Tokyo. Next the reception it is organised a cafeteria like space where the guests can eat their food and enjoy the free drinks (coffee, tea, fruit juices) offered by the host. The rooms, even if miniatural, are fitted with all necessary amenities to ensure an almost comfortable stay. Because...

In a small space, the smart organizing of it is determinant for a easy life. The rooms even if there are several hangers, they cannot be hung. With a little design effort, the place could be used efficiently. There is also a glass shelf in the bathroom which, due to its narrow space and rectangular shape, can injure the occupant. Likewise, with a little effort to change the shape and maybe a protective border, the place could be made more user-friendly. I would appreciate much a reading light when laying in bed.

The property is located between 3 nearby train lines which make travelling around Tokyo so much easier. The staff are also great and very friendly.There is also a coin laundry that you are able to use which I did not know until I stayed which was a happy surprise as I was able to wash/dry everything before having to catch my flight home

One lift only so at busy times you could be waiting a bit 1 just something to consider if you need to get somewhere at a certain time.

The staff members were very professional and helpful. Yuki is naturally cut out for this job because he was not only professional, he also showed empathy and also the uncommon Japanese tradition of respect for everyone and anyone - that is just admired the world over.

How I wish the bathroom could just be a little more spacious. However, this would not deter me from staying there again.