The location is fantastic: very close to multiple metro stations, restaurants, cafes, 7/11s etc. The check in/out were very easy to do with the machines in the lobby. You could also use the same machines to change your bills into smaller ones, which came in very handy. The bathroom in our room was spacious. It had decent counterspace to put my skincare on and I also liked the closed off bathing area a lot. The janitors also give you new toothbrushes, body wash towels, towels, q-tips, bottled water, etc every day. The staff were lovely and we had no issues communicating in english. Everyone working there was very polite.

There's a lot of dust under the bed, vents and other slightly more hard to reach places, so keep that in mind if you're hyperallergic. There were also multiple hairs in the bathtub when we arrived and we also had the pleasure of stepping on someones toenails on our first day staying at the hotel. The elevator always stops at the 3rd floor (floor for the front desk), which is a little bit annoying.

Great location - close to Tokyo Station. The room was clean, and they provided fresh towels, slippers, water, warm eye patch, etc. even if you don't have your room cleaned. They also had free amenities in the lobby (bath salts, face products, coffee, etc.) The bathroom has a separate tub and standing shower. Very clean, good water pressure. There's also a 24-hour convenience store downstairs. Staff were polite and were able to communicate in English. Checkout was a breeze... just use the machine.

Nothing we didn't like. We were very pleased with our stay.

We wanted to be near Tokyo Station, so this hotel was a great choice for us. It took less than 10 minutes to walk from the station (Yaesu Exit) to the hotel and vice versa. It was convenient to have a 7-Eleven on the ground floor of the building (and if I remember correctly, there are other 7-Elevens within a few blocks). There are some restaurants near the hotel, and Tokyo Station offers more options. The room we had was clean and quiet and of a decent size (a bit tight but not constantly bumping into each other or furniture). I liked the rain shower, and there were beauty products and tea bags in the lobby for guests to choose from.

Nothing significant. We wished there were hooks in the room to hang up our towels. Microwave ovens and vending machines are available only on certain floors, and the space seemed to have little ventilation and could get very warm and uncomfortable.

Room is spacious, the toilet and bath are good. Convenience store just at downstairs is a plus. The on site laundry is good to have.

The pillows were bad, too soft on its own and not comfortable if you stack it up. You will be better to stack some folded towels to help find a better position. Regarding the on site laundry, while it’s good to have, only 3 machines available; and if not are not lucky you may run into selfish lodgers that do not collect their clothes on time.

I'm from London so although this hotel might seem expensive to others in comparison to what I'm used to it's very good value for the amazing location just 5 minutes from Tokyo station. It's a small double room but the most important things are done perfectly: amazing beds linens and pillows, amazing power shower and WC and fully soundproofed with blackout curtains. The only reason I didn't give 10 is because due to the size of the room one person has to climb onto the double bed which is up against the wall

That the double bed is up against the wall so the second person has to climb in. Apart from that perfect

This is the third time we have stayed at this hotel. It has become our go to place in Tokyo. It is clean, quiet, feels safe and is convenient to Tokyo Station as well as being just steps away from the Ginza line. It has laundry facilities which is very helpful.

Though the laundry is very convenient, it takes about 3 hours to wash and dry a load so factor in the time. Also the person before us left their laundry in the combo washer/dryer for a couple of hours after their load was done. You enter a PIN number so no one else is able to take your laundry out, which is great but people need to be considerate about coming back on time. I was told that we can get hotel staff to take the clothes out but I didn't want to bother them...I think I will next time. It was annoying going back and forth to the laundry room just to see the same load sitting there.

The hotel is a short walk from Tokyo Station and very centrally located. Our room had everything and the staff were especially helpful to our needs - English communication was really good! Ginza Metro line is across the street so a short trip gets you to Ginza for shopping quickly. Connecting easily to the Haneda Express for our domestic travel made our journey to the airport a smooth one.

Close walk from Tokyo’s train station and less crowded than Shibuya! Larger room (20sq m) for Tokyo and well-designed with the bath, shower, sink & toilet in one spacious ensuite. Larger towels than other hotels, coin operated laundry machines and large TV with CNN (most hotels in Japan only have local channels). Fairly new hotel: beware that there’s another Dawai Roynet hotel in Ginza. This one is in the next suburb, Kyobashi, which is closer to the station. Plenty of shops close by: 3x 7/11s, cafes and restaurants.

The location was perfect for us, close to Ginza and the Ginza metro line was close by and easy for us to get to Shibuya. A couple of great cafes very close to hotel just perfect for breakfast. Also a few eating places close by for dinner. Close to a tourist information centre and also the main train station which made travel to Yokohama straightforward. I also loved the hotel for its amazing amenities, the DHC toiletries provided complimentary in the hotel foyer are amazing. I wish I could buy them in Australia. The staff extremely helpful, able to leave our luggage there. Rooms very comfortable. Would stay here again if come back to Tokyo.

Nothing, I liked everything

It is within 8 minutes walking distance from the Tokyo station. If you need to take the Shinkansen to Kyoto, enter via Yaesu central Entrance. That Yaesu central entrance is close by. So convenient and so easy. Ginza line is 100 ft away. The property has self serve laundry and it is 500 yen per wash ( the washer is already loaded with soap) and it is wash and dry inclusive. But if laundry is not totally dry it will only cost you an additional 100 yen. Very good service and clean laundry equip.

The lobby is located on the 3rd floor the elevator always stops at the 3rd when going up or down.