The hotel staff in New Park Hotel in downtown Amman were incredibly helpful, always ready with warm smiles and local insights that made my stay even better. Their attentiveness and hospitality truly set a high standard. The location was perfect—right in the heart of the city, close to vibrant markets, historic sites, and fantastic dining options. It made exploring Amman effortless and enjoyable. Highly recommend! Tremendous thanks to the hotel manager, Mr. Luay!

Location was fantastic, just outside the hustle of the main centre and bazar. Very close to the Citadel and the Roman theatre. The room was fine with comfy beds and good AC. We didn't have breakfast since we left at 4:30 am but were told that the breakfast is freshly prepared. The best part was the staff, they were extremely helpful: to the extent that one of them lend us 50 JOD to pay our taxi driver and made us coffee at 4 am! You have to take stairs to get to the main reception, but again the helpful staff helped us to carry the luggage so it was not a problem at all. Overall, very reasonable price and I will stay here again, but will request a room with an updated bathroom.

The bathroom was completely outdated and not very clean, and the floor towel was not clean.

The staff in this hotel are some of the most welcoming and lovely people you will ever meet! As first time visitors, we definitely felt like we were home and the staff was always there to help us and give us advice on what to visit. The location of the hotel is perfect because everything is within a few minutes walk: Amman Citadel, The Roman Amphitheatre, Kind Abdullah I Mosque, Boulevard, the city centre, authentic restaurants and cafes... I want to thank the New Park Hotel from the bottom of my heart because they made our first trip to Jordan truly memorable and it would not be the same without them. I know that we will be returning again and I definitely recommend choosing New Park hotel for your stay in Amman. Thank you and greetings from Serbia!

If you're looking for an affordable hotel near Amman downtown, then this is the place to go. The staff (yousif, amr, leid and their manager) are attentive to our needs, and they are very helpful and friendly. We enjoyed our stay at the hotel, tho it's a bit old, the welcoming staff made up for it. They also introduced us to Khaled, who is very kind and knowledgeable about the tourist spots in Jordan. He drove us around and gave us a very good 2-day program for a cheap and reasonable price. He also coordinated our hotel and jeep tour in Wadi Rum. The hotel and Khaled are highly recommended. You may contact Khaled thru his Whatsapp 00962795496444 😍😍😍

The water pressure is a bit low/weak

The hotel staff is very helpful and gave attention to all my needs and requirements. Then we have the tourist guide manager Mr.Khaled Ady who provides excellent guided tours to all over Jordan .He has his own car, well connected at all the tourist places of Jordan like Wadi Rum , Petra ,Aqaba Dead Sea ,Karak, Jerash, Ajloon Amman etc.He is well experienced, smart working 💪 full of energy and very knowledgeable. I recommend to book tours with him which are very reasonably priced and value for money.

The personnel was amazing, we didn't expect this level of hospitality, politeness and kindness. During our stay we felt like we could rely on the host. Definitely a highlight. As for the rooms, they were clean and tidy - sure, it's might not be a 5 star hotel level of quality, but for the price it definitely exceeded our expectations. Location is pretty good too, 5 min walk from downtown.

Might not be much, but the doors were really squeaky. Loud enough to wake up all of Amman 😅 Also when you first arrive at the hotel you have to take the stairs - it wasn't an issue for us, but If you have trouble walking, it might become an issue.

so frendly and ¨ready to help¨ staf. they bring me all the information that i need you can plan with they a lot of trimps in Jordania, location is near to down city, most important historical place of Amman. The rooms are simple but friendly, good to sleep in. . breakfast is so tasty, and they prepare an amazing good turkish coffe.

Unfortunately no free parking place there during the day in front of office, but if you are comming with car you can tell them in advance and they will fix it for you. The room have only one socket near bed TV was unusefull

This hotel really is a second home to me and my go to whenever I need a hotel in Amman. From the management to the guys on the desk to the cleaning and maintenance staff, every one of them makes you feel so welcome and I enjoy seeing them and catching up as I would my own friends and family. Rooms are great, comfy, AC etc. Hotel location is also so convenient with easy access to the main areas. Highly recommended :)

The staff and manager were very kind, supportive, and flexible. Location near the city center, I could wake few mints and I was at the city center.

Nothing:) I can't complain about anything after the hospitality they showed.

location was very superb, breakfast was not included yet the lobby did provide soft drinks and snacks, as well as coffee. The hotel manager/ receptionist was extremely professional and hospitable. He understood my needs and when I told him about the lousy guests next door he offered to place me in another room with better amenities.

Water was not free, and the toilets could have been a little more organized and maintained. the shower head was dysfunctional so I had to shower by taking it off.