Most of the staff were nice, good location, good value for money

They asked for an insurance amount (equivalent of $14), which was refunded to the card within a few hours, but it wasn’t mentioned when I made the booking (or I didn’t see it). Also, There are no amenities in the rooms, such as slippers or toothbrush, and when I called the reception to bring me some slippers, they said they will bring them to the room, but they never did. And every time I leave the property (for dinner or night out), the door man asks me if I am checking out, which was a little bit weird because I never had any luggage with me when leaving the property except my backpack

The receptionist was my favorite! I forgot her name sadly. Details: She where’s the hijab and has beaming eyes. Very kind lady and helpful! Thank you 💚! House keeper super nice! Gatekeepers also super friendly! Staff in general made me feel comfortable and safe staying alone for a women. Breakfast is a MUST. Different options. Loved the donuts 🍩! Room was pleasing and quiet. Worked out a bit and used the sauna. Location was super nice! Close to main malls and easy to get to hotel. Thank you all for a pleasing stay really enjoyed. Much love!

Dear Hotel Manager Ms Hanan, I hope this message finds you in excellent spirits. I am writing to express my utmost appreciation for the outstanding service and exceptional accommodation provided during my recent stay at Hotel Olive Tree - Amman - Jordan. As a guest, I was truly impressed by the remarkable arrangements and the generous room upgrade that exceeded all expectations. Breakfast was good, and impeccable cleanliness and maintenance of the room were noteworthy. It was evident that every aspect of the suite had been meticulously prepared, leaving no room for disappointment. The comfortable bedding, plush amenities, and state-of-the-art facilities further elevated the overall experience. Moreover, I would like to extend my appreciation to Ms Hanan for the seamless coordination and flawless execution of all arrangements made during my stay. Regards Khazi Mohammed Rafi Guest from Saudi Arabia.

I absolutely love this hotel and I recommend it highly to anyone visiting Amman! I've stayed here before and had very positive experiences on all my previous visits; this one did not disappoint. From check-in, manager Majid and Abdul Rahman at the Olive Tree check-in were friendly, courteous and extremely helpful; this continued with the reception staff, porters, cleaning crew--who were not only efficient but unobtrusive--and the buffet catering staff, who were exceptional--a special nod to Shrireen, Joseph and Yumnah, who made my culinary experience fun and full of smiles! I'll also couldn't help but smile at the ever-cheerful, ever-helpful Ibrahim, who kept trying to help me with my small, light rolling case's frequent 20 metre journeys--from hotel to car! Finally, check-out was quick, smooth and worked around my schedule nicely. Another satisfying stay at a well-run hotel!

I could've stayed longer :)

I have spent 16 days in this hotel, The staff are very friendly and supportive. Specially the great reception Team ( Rama & Mahmoud ) from day one they were caring that I am feeling comfortable, Also the room which they gave me was very big and nice. The Restaurant team, Security, Housekeeping are Very kind and welcoming. In this hotel you will feel that all staff are caring about your comfort from their heart.

What I didn't like that the hotel maintenance are poor and need some renovations.

Large Super comfy clean rooms with good rates. Highly appreciated the staffs friendliness especially Ibrahim who attended us. Even the guest relationship managers concerns like personally following up the arrival and taking care of our requests. Eventhough Breakfast was moderate, but satisfactory for what you paid.

Just a suggestion, bit communication issue with the Restaurant staffs they could be advised to lean english to attend tourist.

I like most the behavior of the receptionist miss Baraa she was perfect to solve my problem I was complaining of insufficiency of the air condition in the room ,she manage to move my staff in the spot to a convenient room with very kind smile and phrases thank you Baraa براء , I will be willing to repeat my visit to deal with you again

mostly every thing was ok only breakfast wasn't s expected possible to be much better if the manager give this in consideration

Hotel is at good location. Staff is not extremely professional but they are nice. The room was spacious and clean. There's a mini gym in the hotel the heaviest dumbbells are 20kg, there are rowing machine and treadmill. In the gym you will find sauna, but it was off, we didn't ask them to turn it on so I don't know if it works.

We booked double twin deluxe room, so it has 2 huge beds so 3 of us can fit and then they made us pay extra bed and asked if we want them to bring the bed O.o The hotel doesn't let taxi to park right in front of it, it's not a big deal, they can leave you literally 5m from the entrance, but just the fact thet they don't let them isn't nice. Hairdryer in the room is working for 30sec and then stops for about 10 min and then you can use it again for the next 30sec, we called the reception they did send someone but said that's normal and that's how hotel hairdryer works. There was nothing in our mini bar, we didn't plan on using it anyway, but when we were booking it says that there's mini bar. But overall the stay was okay.

I Iike the location, staff, service . Also room size is very good , beds are comfortable. I would like to thank Ibrahim for his support and corporation with us , he is really nice guy and professional. Also our thanks to Bara Abid from guest relation for the guidance, support and we will come back again to hotel to deal with her.

Nothing... All are good They need to improve the car parking as its small area

It's not my first time in this hotel and every time I stay here i know that I make the right choice to come back and stay in amman in this hotel all the people working there r very kind and would like to help I recommend this hotel for everyone would like to enjoy his stay in amman

Nothing more to say