Luxurious hotel with the most helpful staff we've ever met in any hotel. Ongarbay Dana at reception checked us in and was incredibly helpful throughout our stay. The hotel itself is exceptionally beautiful, from the moment you walk into the lobby and all throughout, no corners are cut! Our room was massive and had everything we needed. The pool and spa is amazing - make time for this! Breakfast is varied. We requested a quiet room and ours was perfect.

Nothing!

Spa, helpful stuff, fast room services- loundry and delivery to the room. Clean, good SPA

All was good till I tried breakfast and dinner at hotel restaurant. Stayed many times- nd always choose to dine outside. This is the wost their problem

Breakfast was perfect, rooms were huge! Perfect location! Polite and helpful staff.

Very spacious rooms, nice SPA, exceptional breakfast

Tea and coffee facilities are dated. A coffee machine in the room would be great.

Clean and very friendly stuff! Stuff was super nice to my old parents and provided best service.

We requested mountain view, but got city view room. They were willing to change, but my parents did not want to bother for that since already unloaded luggage.

The Hotel is spacious with all facilities and the Sauna and steam bath very good courteous staff and good break fast

The shower dies not work properly in the room hot and cold water fud not mix we had bath mostly in the SPA area

location is very good. breakfast is very cosy and tasty, staff are nice and collaborative. I enjoyed my stay very much.

Room service, space, staff, breakfast, sauna and pool

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Best price and quality ratio. The money I paid well met its expectations

Everything was fine. Hotel, staff and location best

No expense spared building on a rather grand scale, very refreshingly different from the formulaic chains. Very big rooms. Gives off some nostalgic vibes.

Breakfast - not a lot of choice. Room temperature hard to control.