🏞️ Overall good experience at Alma Hotel. Excellent location and wonderful views! Strongly recommend this part of Almaty to stay in, near Kok Tobe Góndola station, Abay square, Hotel Kazakhstan and lots of restaurants! 📧 Email contact was in Russian but once there the members of staff do speak English. They offered airport transfer, which was a convenient option and the driver waited patiently for me despite flight being delayed by over 40 minutes. Staff are not overly friendly but cordial enough. My room was small but fine, strong air con. Breakfast was upstairs at the Ribs restaurant with amazing views. Not bad selection but the views were the highlight 🏞️

Compared to other establishments I stayed at during my Stans trip, it didn't feel as welcoming.

Location was perfect. It's near hotel kazakhstan and dostky ave. A lot of money changers and food places around. Room was comfortable and it had an attached bathroom. The receptionist Makhabbat was very welcoming and speaks English. She was very helpful in anything I need and arranged for me the sauna too. Breakfast was a good buffet style. Wifi was working well

Hot water at night is too hot and can't be adjusted so just have to be careful. An extra pillow in a single room would be helpful. A bit of variety in breakfast would be good. I asked for an airport pick up and messaged twice for confirmation but didn't get a reply and no car was sent. It's cheaper if you take a taxi from the airport using yandex.

I like this place, and it's my second visit to Alma. 'cause of location: if I need to visit Almaty Center (esp. Golden Square), I find this place quite good to stay for a weekend or saturday night. And yeah: breakfasts are on the 5th floor again! See photos.

I like this place!) As an intovert I'm happy here.

- Bed was very comfortable, I hoped staying longer if my schedule allowed. - Room was spacious considering the market price in Almaty. - Breakfast place offers beautiful mountain view of Almaty, to the direction of Kok Tobe. - Front staff was kind and also speaks English fluently.

- Location is not that convenient from metro Abay or bus, took 10mins by foot. Also, it took 10mins to get to stores, cafe, Starbucks, currency exchange, etc. - There was no complimentary water in the room. Instead, there was a water server in the corridor. - Quality and variation of breakfast was not enough. Sliced apple was turning brown. - Concern on the privacy information handling at the Front desk. Some passport copies of other guests was visible, these must be treated and filed carefully.

I found the location ideal, just behind the Republic Palace concert hall and close to Kok Tobe gondola. Very peaceful street for sleeping even with the window open as I prefer. Comfortable bed, good wi-fi, well-stocked minibar. Top floor has a casual restaurant for drinks/dinner (nice for groups or solo) and breakfast in the morning with views all around. Very good value. Totally recommend it for tourists.

For breakfast they need to have a push-button select coffee machine.

It was served on the top floor with a nice view of the city. Breakfast had a variety of foods which sometimes ran out, like the small dishes of jam or cereal bowls. However, the staff responded to my requests and were helpful.

My room was rather dark because there was only light bulb in the ceiling fixture that should have three. Language comprehension was done via the Google translator on the cell phone.

Location and great reception staff, very kind

Breakfast is appallingly poor, stale, non diverse and simply so low quality I’d rather move the hotel than to come back. Almaty is the land of fresh veggies & fruits, and yet we are offered old stale wrinkled veggies for breakfast. I asked the staff they just shrugged it off.

Everyone in the hotel is very friendly and approachable. The room had everything I needed and the breakfast was good and tasty. Minimal issues with everything, highly recommend!

Part of the hotel was undergoing renovation during my stay. I was mostly outside during this time (approx. 11am - 2pm and 3pm - 6pm, but I don't remember the specific times), so it never bothered me, but it could be a problem for someone looking to stay inside.

Location is perfect Breakfast was not bad

Cleaning was not everyday, you need to ask cleaning for cleaning Firs day my family (2 adults + 2 kids) were located on the 2nd floor which is freezing. Than I asked to change the room.

The hotel was very close to Kok Tobe Gandola station. There were many restaurants nearby. It was close to bus stops.

It sounded like someone was moving a lot of chairs and tables in the morning. My room was directly under the pub.