The location of this hotel is superb. Right on Diani beach with beautiful white sands and warm sea! Just on the edge of the town so its nice and quiet but not too far away that it takes too long to get to the shops if you need them. Dinner was a buffet style with lots to chose from. Lunch was either in the restaurant or the beach side café. The room was clean and comfortable with air con and mosquito nets, both very welcome. Pool was lovely and warm with loungers and towels available.

Excellent staff who go above and beyond to make you feel comfortable. Proximity to the beach and beautiful views. Offers many excursions on the beach or if interested in safari tours. Very peaceful for a relaxing holiday and had lovely calming entertainment in the evenings. Wide selection for food.

Location A bit far out from mombasa town roughly 1hr (but not a problem, you can take a day out to visit the town)

This is a big complex with extremely accommodating staff. A big team of people that could never do enough for you, which was wonderful. The front of house team was exceptional, and Edward, in particular, went above and beyond every day. An all-inclusive gated resort with lots of security 24/7. Rooms were single storey bungalows, which were large and provided plenty of room, surrounded by lush greenery and set in wonderful little gardens. This resort is positioned directly on Diani Beach (which is spectacular), and the security team ensure that no beach sellers approach the resort. Plenty of sunbeds to go round and positioned well overlooking the white sands of the beach and overlooking the turquoise waters of the Indian ocean. The pool size was large and never felt overcrowded. Activities regularly take place during the day, from aqua aerobics and darts. Walking tours etc. Something to do everyday if you should so need it. Pool bar was always staffed well and food was also provided daily from a pool menu. Breakfasts were superb with an array of choices from cuisine all over the world. We had a great 5 day stay here and it was excellent value for money.

Evening Dinner was served 7pm to 9pm daily. Buffet style with a multitude of choice with menus provided upon arrival. We would tend to dine around 745pm and often found food had run out and were not replenished, mainly starters and desserts. Desserts were often gone by 815pm and were just left with fruit. This was slightly disappointing, although there were still options, but if dinner is being advertised for a 2 hour slot, then this food should be readily available for later diners.

The ambience was good. I liked the variety of breakfast, from fruits to cereals 😋

If you can have fly repellents in the food area, that would be great 😊

Everything!! Perfect setting, beautiful room, excellent food, helpful staff. It was my second trip, will certainly be booking again.

Nothing

Evening entertainment and pleasant staff

There was some mould in the bedroom, musty smell for first day. Plastic water bottles reused for next guest, Burgundy colored towels. I bought my own towels as I didn’t believe this was hygienic. MONKEYS???

Staff super friendly. Animation team were superb and tried to ensure that guest were involved and entertained. Loved the evening entertainment, enjoyed water aerobics in the morning, beach bowling, Kudos to the animation team!

Pillows are rock solid. They have to use better quality pillows. That's the only complaint I have really everything was perfect. Also might consider having to set of sheets, fitted and a flat sheet Diani is super hot and humid and giving guest an opportunity not to use a duvet on those super hot days but can opt for just a sheet. Most hotels in South Africa make their bedding like this, fitted and a flat sheet but I've seen Europe and other countries only include 1 sheet on a bed. This is more of a comment to consider and not a negative comment.

The hotel was beautiful, great location right on the beach front generating the true African experience which is what I wanted. The check in was simple and easy process with everything self explanatory and the rules of the hotel were provided. the animation team were really good interacting with everyone - to be fair they had a tough audience especially when it came to the evening entertainment as people would have their dinner and then most would go to bed. I had an amazing time and wouldn't hesitate to come back again

not really their issue as outside the hotel but the beach boys were relentless with a lot of the other tourists with getting them to buy things

A lovely pool area right by the beach. The room was spacious with a hot shower. The food was all buffet style and was good, but not amazing. The staff were friendly and helped us arrange dinner at the nearby Ali Barbour Cave restaurant.

Beach was beautiful. I was upgraded (thank you) and had a really good stay. A large variety for all meals and very friendly staff. The all inclusive option is certainly a winner.

The peddlers are rather forceful, and the trip I took did not live up to the promises sadly. On the last day of my stay they started playing some great music to be enjoyed while seated on the beach - would have really liked this on every day.