I made the right decision staying at this historic hotel (the first international 5-star hotel in Jakarta - Indonesia I think). There are a lot of historic photos hanging around the bar area. The room is spacious enough and the bed is quite comfy. I got a free upgrade to a larger room with a bathtub and the view. The staff were all very friendly and attentive to my needs. I would say the service here is so personable (all staff were friendly and helped me with every small little things) which made me feel at home immediately. The hotel is connected with Grand Indonesia (a big shopping mall) at the ground floor so you can just walk from your hotel room to the shopping mall, very convenient. I also tried the sauna and swimming pool here, all very great facilities. Thanks so much and I will definitely be back if I have the opportunity.

The breakfast was excellent. Although there was a small hiccup on one of the mornings, our server, Jamil, was outstanding. He remembered our favourite drinks and checked in on us regularly. The breakfast spread was impressive, with a wide variety of options, including certain dishes that could be ordered from the kitchen on weekdays (likely due to higher crowds on weekends). The location is very central, and the huge Central Park malls are linked to the hotel.

A couple of minor points: the bathtub switch to release water required a bit of effort to double-click properly, and the aircon control panel seemed fixed at a certain temperature despite my selection. That said, the staff promptly sent someone to adjust it to my preference, which I really appreciated.

We loved the view from our room—it overlooked one of Jakarta’s most iconic landmarks, which made our stay extra special. The hotel has direct access to Grand Indonesia Mall, which is incredibly convenient for shopping and dining. Breakfast was outstanding with a wide variety of delicious options to choose from. The staff provided excellent service throughout our stay—friendly, helpful, and always professional

However, the bed was not very comfortable—it felt a bit too firm, which made it hard to sleep well. Also, the walls seemed quite thin, as we could hear noise from the room next door.

1. Everything in my upgraded room 2. Location, location, location of the hotel 3. Outdoor jacuzzi and swimming pools + big gym 4. Memorable breakfast spread 5. Welcome platter of fruits & snacks 6. Sauna, steam room, cold & hot plunge pools 7. Comfotable beddings 8. Nice blend of traditional & modern design, especially generous use of wood... 9. Use of reusable glass bottles for drinking water 10. Warm and prompt service

1. Have not come across any major dislikes! 2. Can consider a dedicated heritage gallery to share with guests the rich history of its days as Hotel Indonesia....

Great location with true hospitality from check-in to check-out. The grand deluxe room was very specious and quiet with an incredible central view. Loved to end a hectic day by taking a bath in the free standing bathtub at the window front watching the busy traffic at Bundaran HI outside. The breakfast buffet was great & OKU served excellent Japanese food. Thanks to all the friendly staff to make my stay truly amazing.

Would have loved a good (international) restaurant with table service. The mediocre, buffet only Singnature restaurant was a real disappointment and somehow doesn’t fit to the luxurious Kempinski concept.

We stayed at Kempinski HI for 3 nights, combining business and leisure, and it truly felt like a home away from home. From check-in to check-out, everything was seamless, and the staff consistently went above and beyond to make sure we were comfortable. The breakfast spread was delightful, offering a great balance of Indonesian and international dishes. The location is unbeatable—right in the heart of Jakarta, making it easy to mix business and leisure with Grand Indonesia and Plaza Indonesia just steps away. The room was incredibly spacious, the bed extremely comfortable, and we were treated to a stunning view overlooking the iconic HI roundabout. We can’t wait for our next stay!

None

This hotel is coveniently located on the main road leading to National Monument and to skyscraper with the observatory on the 99th floor. The hotel is also connected to the Indonesia mall which was also super convenient. The room on the 15th floor was super tidy and spacious, we also had a nice view of the roundabout and the fountain on the road! The breakfast was excellent with plenty of food offered. The staff was friendly and really attentive. Highly recommended stay!

Nothing.

The Hotel Indonesia (now Kempinski) is as wonderful as I remembered it visting with my parents decades ago. While the structure and facilities have been beautifully updated, the staff members (especially at the front desk and concierge) are as kind and helpful as I remembered them to be from years past (in particular, the lady who checked me in--unfortunately I didn't get her name). Other top end hotels may try to replicate the luxury experience but the history and tradition of is one of a kind.

Room is spacious with great and friendly staff with customer service oriented. The food is super good and delicious with its unique taste. The food tastes like a story to tell by the passionate chef. The personal butler name Rina is so helpful and friendly, as well as all the personal butlers ( during breakfast, afternoon tea and evening cocktails) which i’ve missed to get their name. The grand indonesia is accessible from the hotel and the plaza indonesia is just opposite the hotel. 3D2N for my hubby darling birthday surprise treat! Is memorable and the hotel prepared simple decorations, tasty cake and fresh fruits in the room upon check in and it’s so meaningful and i am so thankful. Overall service is over the top.

NIL

The location is great. If you bring along kids, this hotel is a must to book. It's linked to Grand Indonesia mall, big enough for you and your family to shop. Opposite building is Plaza Indonesia if you intend to buy luxury items. You don't have to take public transport to ferry you around - walking distance. Also, the hotel is kids' friendly hotel. When you have breakfast, you can send your kids to the playground which the hotel staff will supervised. You can eat your breakfast in peace! The swimming pool is great for kids to swim. There's jacuzzi, if the water too cold for the children, can always go to the hot pool. Breakfast is luxury!!! The food taste great. We went for the Indo cuisine. There's variety like Japanese, North Indian, English Breakfast - you name it. Overall, it's a pleasant stay even though the hotel pricing is a bit on a high side. But with kids - WHY NOT?! Im grateful to encounter such hotel with amazing staff. The staff from the moment you drop off, to reception staff, to housekeeping staff, to restaurant staff - everyone is polite, always smiling and ask feedback about our stay, asking if you need help etc. YOU WILL FEEL PAMPERED WHEN YOU'RE HERE.