Everything was as expected from previous reservations

The ceiling light in the bathroom sink area did not work despite requests this was not rectified during the week we stayed, however, maintenance brought a floor stand lamp to plug in which was useless and dangerous to use in this area. The room was supposed to have a pool view however all the view we had was a tree (room 227B) and the roof tops of over suites.

The location is perfect, Bardolino is an incredible city, vibrant and full of life, with countless restaurants, charming shops, and delicious gelato around every corner! The pools are fantastic, with the temperature just right for a relaxing swim. Breakfast was outstanding, with omelets made to order and exceptional coffee prepared on request. Truly a wonderful experience!

The rooms are a little outdated. Other than that, everything else is great.

Loved the pools and saunas. Breakfast was great with alot of variety, 5 minutes walk into town and the lake. The bar is great and the lovely barman looked after us

Large property that lacked atmosphere, too many kids in the pools, weight area in the gym is too small, should utilize other areas that have empty spaces. No coffee machine in the rooms or water should be standard for a 4 star property

Location, beautiful grounds that were very well kept, everywhere was very clean, large room with a very comfortable bed, good choice at breakfast

Swimming pool was too warm not sure if it was heated or just because it was so hot 😊

The rooms were very clean and spacious. The pool area was fantastic, again kept in very good condition and the pool was heated to a lovely temperature. The lazy river and jets in the pool were fantastic. Breakfast was excellent. Especially enjoyed getting omelettes made every morning. Definitely the best breakfast I have experienced in any hotel.

Nothing.

Breakfast was very good. you have not a huge selection of food, but really finest quality. I loved the freshly made juice counter with a selection of fruits and vegetables. fine room service, for dinner you have to reserve a table. the inside and outside pools are perfect. it was really nice vacation experience.

Excellent breakfast choices and quality of food. The spa was also excellent, loved the various saunas and it was spotless. The best massages we've had!

Understand it's a large hotel, but it could be a bit more 'friendly' and personal for leisure guests.

Good breakfast choice

getting a table in the restaurant for dinner was difficult Our bathroom kept having an offputting smell , which we reported , but it got no better A round bed was unusual

Breakfast was great the room was great too and we enjoyed the pool and spa facility.

The gym seems to be a bit of an afterthought , there is plenty of equipment but its in a dark hall and it does not appear to have AC

Excellent choice for breakfast. Gave us Prosecco and chocolates for husbands birthday which was a lovely touch as I don’t think I told them we would be out there for his birthday.

Would have liked an iron in the room