1. Good location There’s a covered walkway (closed 1-6am) from the hotel to Gardens mall, which then has a walkway to Megamall Easy to get a Grab car into KL or PJ without being in the heart of town 2. Great service staff Just very friendly and helpful, from checking in all the way down to small things like holding the lift at the end of the corridor 3. Upkeep and environment were excellent 4. Very decent breakfast buffet with live roti canai and egg stations

Everything was fine at this hotel and I really enjoyed my stay at the hotel. The staff, the cleanliness, the breakfast, the swimming pool, the bar, all good here and cannot complain about anything. Two good shopping center close to it, all fine.

All fine and cannot complain about anything. It was a bit far from city center but there is metro station next to the hotel which makes it very easy to get to the city center in less than 15 minutes.

Very new boutique hotel with good functional facilities and car parking in a great location near Mid Valley Megamall. Staff were always courteous and attentive. They did their absolute best to make my stay most comfortable and enjoyable. Well done to all staff from check in, security/porters and cleaning crew. Thank you

A bit of a walk to Mid Valley (15mins). It has an escalator going up to the bridge adjoining Gardens Mall and the LRT/KTM station. Strange that there was no escalator or lift to go back down. Stairs only, not good for people with knee joint problems or wheelchairs. You have to divert to Mercu 2 tower to take a lift down, then cross a couple of roads to get back to Amari Hotel via Mercu Aspire tower. A bit dangerous if it’s wet and cars don’t stop at the zebra crossings. Not Amari hotel’s fault but the developers who built the access to the LRT/KTM station and Gardens Mall. Obvious cost cutting measure but a totally daft move increasing public liability risk.

Really nice hotel, lovely staff, great rooms, nice pool, good location.

Beds as bit too soft, but very clean and well made everyday. 1st floor restaurant is great for breakfast, but barely used in the evenings, so very few staff, food comes too slowly, even for a small group of ten. Curly chips were fried so much they could break your teeth. …and the dinning room itself was so cold you felt like you had to wear a hoodie to keep warm…this also meant the food went cold very quickly. Took 35mins to serve all the main courses for our group of ten, meaning the first person to get food was finished before the last person had been served. If the hotel can improve the restaurant experience…and not over cook your fries, you might get more repeat business in the restaurant. Other wise a nice hotel. (The breakfast buffet was good!)

New, clean and very good breakfast spread. Love the space for the rooms. There’s a small mall right next to it and gigantic megamall within 5 mins walk. The swimming pool has an infinity view albeit slightly smaller in size. The security guards are the friendliest and always open the car doors for guest.

Room door couldn’t be unlocked and I had to go down to the recep twice so check on the access card. Had to request for the officers to come up and open the door for us as our extended check out time was nearing

Convenient location. Short walk to Midvalley Mega Mall. Staff are professional and helpful. Special thanks to the hotel doormen. They had been extremely polite and helpful.

The housekeeping hours. In most hotels, housekeeping is done late morning. But at this hotel it was at about 4pm. This was normally the time that we went back to our rooms and rest after long day out. So it took a bit of planning to make sure the rooms get cleaned.

The property is relatively new. The buffet breakfast got so much items to select. The location is near to shopping area but they need to make it more convenient especially for elderly people ( going using escalator but coming back using steps very difficult for elderly people).

The rooms were clean but the pillows are soft and the bed is not very comfortable. The location is near to shopping area but they need to make it more convenient especially for elderly people ( going using escalator but coming back using steps very difficult for elderly people).

One of the best hotel experiences I’ve ever had. Our room was spotless, spacious, and thoughtfully designed, offering both comfort and luxury. The attention to detail—from the quality linens to the in-room amenities—truly stood out. We had complimentary drinks & snacks in the fridge which was very thoughtful! If you’re looking for a hotel that combines outstanding service, comfort, and genuine hospitality, look no further. Amari KL sets the bar high. Highly recommended!

Nothing to be mentioned!

everything was amazing. Asked for an early check in and they accommodated to our request. Bed was very very comfortable, buffet breakfast was a good spread, and it was very convenient as there was 3 malls nearby and a 24/7 711 just beside the hotel

Very clean and the room is huge.plenty of space to pray and do other activities. Location-wise about 5 min walks from The Gardens. Check-in and out was a breeze and staffs were professional and straight to the point. Able to do the screen mirroring with the TV box so we could watch Netflix and other streaming. Standard TV channels provided similar to other establishments.

The bathroom door lock was broken but i didnt find it as problem and even forgot to raise that during the check out. Highlighting here so they could fix it.