Nice Staff, Clean property. Cozy outdoor lounge for gathering or reading.

Unreasonable charge for parking as they have enough space. The pool is between the hotel and the mountain, therefore, early in the afternoon the area is 75% shadowed and chilly. Unless it is summertime, it can be frigid around the pool area before dawn. The said "heated pool" only means "not freezing cold". The water temperature wasn't inviting for a colder day or a night swim.

This hotel is a little gem. It was small and chic, and exactly what I was looking for. There was a small but lovely outside area, as well as a friendly bar and small restaurant with a very nice menu and a wonderful cocktail and wine list. It’s also very conveniently located just off the Ventura Freeway

There wasn’t anything I didn’t like. I didn’t have a lot of curb appeal, but that’s not important to me at all.

Location and hotels overall atmosphere.

the parking fee is not right, there is no reason to charge extra for an open parking lot with self parking in this location. to make it worse they will not place the 16.00 overnight additional fee on your room charge which makes it easier to expense, they make you register your car through an app by 9:00 pm and the app charges a 2.00 extra fee, not right to say fee is 16 and be charged 18. I think they need to rethink this fee and how it is collected. I'll park across the street next time if there is one...

I loved everything and miss it already. So nice to meet people from different areas of world. There is nearby gas stations stocked with essentials you might’ve missed when packing goods for your trip. There’s McDonald and erewon up the road. 15 min away. Also Albertsons it’s like a Walmart. I needed socks and was able to buy them at a reasonable price.

There was two night someone random knocked on my door. It woke me from my sleep and I was a little traumatized.

Fresh, clean rooms with nice pool area. Perfect for overnight stay, near Malibu, before heading back to LAX.

Bar wasn’t opened when we arrived (3-4pm). Service a little slapdash overall. But we had a lovely server when we had dinner.

Clean modern comfortable hotel, the staff in the bar the lady & guy working there it, were great really helpful did there best to cater to my family’s needs they made our stay very welcoming. The staff at the check in desk now that was totally different story, the parking charges are ridiculous when you’re already paying good money already to stay in the first place. It makes a great hotel feel not so great, a few people checking in at the same time was upset with this extra charge.

Parking charges.

This is a Fantastic Hotel! From the architecture to the mattresses, everything exceeded expectations. The beds are comfortable, you can cast any of your streaming services to the television, the grounds are WOW! It's quiet even though you're right around the corner from the 101. And the Keurig in the room makes it easy to wake up, the shower is lovely and modern to help get your day going. We never did figure out how to connect our music to the mirror in the bathroom, the option exists.

Charmin would be a nice addition, as the current brand of toilet tissue can chafe pampered touches. A microwave in each room would also be handy, but we never needed it to the effort of using the one in the lobby. There is not much that can be done for the slightly crowded parking late at night as you're next to a lovely hiking trail. Just the first night I had to clarify if I could in fact park in the lower portion of the lot, which we did a few nights and all was fine and the difference in distance was negligible. There is really nothing of substance that is a drawback to this hotel. We LOVED our stay & hope to return.

Great location. Modern clean decor. Friendly staff.

Bed mattress not so comfortable. Low water pressure in shower.

Such a cool little hotel with a really comfortable atmosphere.

They don’t clean the room unless you book it in the day before.

The hotel room was so clean and modern. The bed and pillows were so comfy. The reception staff were beyond helpful and friendly. The pool was fantastic, spotless and we loved the gas fire at night! It was such a fabulous location between 20-30 from all main locations and had a great variety of food eateries across the road. We loved our stay so much! If we head back to LA would stay in this hotel again. We felt so safe in this environment.

Gym facilities could could be improved.