The location was excellent, walkable to Pekan Rabu, Dataran and many eateries in town. Parking spots were available in front on the hotel. reception staff and the manager on duty Ms Azni were pleasant and very welcoming. Ms Azni pleasantly shared touristic information, her gesture was much appreciated. the room was spacious, basic but tastefully furnished. The housekeeping was quick and service the room daily. Room amenities was complete. Lifts moved quickly, no waiting time. Breakfast was the highlight, elaborative spread, tasteful and ample. The restaurant was also very spacious.

The hotel gets busy, especially during breakfast on weekdays because of the many governmental events. Going for breakfast a bit later. may be ideal on weekdays.

Small but nice and clean room n toilet.. just nice for single traveller.. if for couple also ok..but not with kids it'll be cramped - shops all nearby within walking distance - Staff at the reception was welcoming and informative ..we arrived very late at midnight Beds comfortable and clean Toilet clean but small... Nice for locals but for foreigners might be a bit cramp

-Breakfast simple..but I guess it's ok for the amount included in the booking.. so don't expect too much. -phone line wasn't working so couldn't contact reception counter

Cozy, clean, food is good! WiFi is super fast!

I noticed there is a water mark on the ceiling and the next day, some water drops from the water mark, and I had to put a towel on the floor, otherwise the floor will be wet and slippery. Perhaps need to supervise a scheduled the M&E regularly.

Is about 3 or 4 minutes walking from hotel to Masjid Zahir. From window can be seen Masjid Zahir, Dataran Alor Setar, Menara Alor Setar. Very near to Pekan Rabu. Easy to explain to the hailing driver the location as it is well known hotel. Breakfast is superb. Room service menu is good price. For lunch if to try nasi campur, there is, just behind the building, near to river. Delicous, clean and good price. For animal lovers, no need to bring cat's or dog's food because haven't seen any stray cats or dogs in that area.

Nothing. Everything is fine. Being grateful to have place to stay in Alor Setar.

The staff was really nice. I had to cancel one of my rooms due to unforeseen circumstances, and they granted free cancellation despite it being the day of. When I arrived, they were very understanding and nicely welcomed me with friendly chats. Everything else was just a normal hotel stay. The room was comfortable enough, and the parking is also ample.

I like the 90s vibes of Alor Setar where this hotel is located. The reception staff were welcoming. The lobby was nice, cozy. The room was clean, bed sheet, pillows and towel seemed all clean well prepared. Quiet room on fourth floor.

The air-conditioning could have been a bit better. This seems to be the usual problem with older hotels in Malaysia.

Overall, my stay for one night and breakfast were great. So convenient for 2 adult person travelling. The pricenis so affordable. The staff are friendly. Its a great thing that i can reserve a parking. It is so convenient.

The restaurant was great. The server was attentive and helpful in choosing the correct drinks that paired with the menu. The bell boy was very helpful bringing my bag from the front door to the frontdesk.

Needs a major update on the room furniture and decor. The furniture has seen better days

Location is very strategic for tourist.

Enough varieties of bfast menu. The replenishment of foods , clean utensils, drinks need serious speed improvement.

The room were clean, tidy & bright. The vehicle parking was easy & free for use by the patron. The breakfast were good & the coffee house were spacious & comfortable to dine during breakfast

Couldn't get any assistance to carry lots of luggage's upon returning from Hatyai