Easy to access imago. The scenery is fantastic I can see Mt. Kinabalu The toilet is clean but the unexpected is different from the photo. Not the one I chose. Overall good enough .

The bed was not so good .got sound. The main gate can't be locked and felt in unsafety. Many times I wake up and check on the door. I heard that ppl open doors on the first night . Should improve on the door . Limited on the toilet roll and tissue . Should be put according to days of stay and number of ppl stay.

The location, the facilities, and the host is very accommodating.

The actual building where the property is located is grotty and sometimes smelly. It is not very pleasant to go out of the lift and greeted with a smelly corridor on the way to the apartment.

Host "The self check in & check out is hassle free even though we never met the host personally, Ms Wong. The host thoroughly explain the procedures beforehand in the WhatsApp group she has created. Instructions were clearly stated and easy to follow" Location "Location of the apartment is excellent, situated at Loft D above Imago Shopping Mall and there are plenty of shops adjacent to it. Walkable and accessible for example Orange & 7-Eleven convenience store & restaurants that open 24/7" Facilities "Household equipment such as water dispenser, washing machine, microwave oven, cooking stove, cutleries TV, WiFi Router are provided to make your stay as conducive as possible. All the room are air-conditioned and well functioning."

Air-conditioner in one of the room is leaking, probably need servicing. The rest are ok.

Great location, spacious and well equipped.

Staying at this suite above a mall was super convenient—everything I needed was just steps away. The accessibility was fantastic; my mother-in-law needed her wheelchair, and the overall experience was great. The space was clean, the hot water worked perfectly, and the air conditioner kept the room comfortable throughout my stay. The outdoor pool was a nice addition to the suite. The property lady asked for the deposit in Singapore dollars. I’d recommend this hotel to anyone looking for a comfortable stay at unbeatable convenience!

While the property lady was on top of their communication with checking when we would arrive, picking up the keys after hours was daunting after a 6-hour drive with all the steps and the need to go through the pictures they sent. The pick-up location for the keys was not the same building as where we stayed. It might be helpful to send a PDF document rather than several pictures. We recommend that people try to pick up earlier to avoid this self-led process, and having someone guide them would be ideal. Otherwise, it was a fantastic stay!

Love the location. Spacious enough for our family. Parking spaces provided, extra charge for the 2nd car but no big deal, the security matters the most. Ms. Wong is so approachable, willing to assist us at any hours. Really appreciate all her efforts in making our stay memorable.

Bed is quite hard, not so comfy. Dusty floor. Some hiccups with our 2nd key card, cant access our floor from the parking area. We travel with families, its a hassle to just have one working key card with us. Luckily Ms. Wong willing to lend us another spare card after we complained. Master room a/c not cold.

big area, full facilities, comfortable, nice view

car cannot stop at the lobby even for a moment and must go down if anyone come bcause there is card access for the property’s parking . the kitchen also provide only one side for cooking so it’s a bit hard to cook more dishes for family

Very spacious apartment. Large living room and terrace. The beds were comfortable, towels, shower gel and shampoo provided. Air conditioners working properly. The property is right above Imago shopping center, lots of shops and cafes in and around Imago. The airplanes are flying low right over the building - a spectacular view, the noise on the terrace is loud, but inside we couldn't hear it. Person meeting us upon check-in didn't speak English very well, but she had prepared a detailed information to send in WhatsApp, so everything was very clear. Also she was quick to resolve any questions or issues. Would stay here again.

Air-con leaking in one of the bedrooms, cockroaches in the building, description and photos for this apartment are accurate, although it is more worn off than in photos. Only one elevator goes to parking floor, a bit frustrating because if the wrong elevator opens, you have to send it down and then wait for the right elevator.

-Spacious Apartment, 3 bedrooms, 3 bathrooms, one big dining together with living room and spacious balcony. -facilities provided such as water dispenser (Hot/Cold), Plate/bowl/mug/spoon/fork/pot, microwave, fridge - airconditioning in good conditions. - Washing machince provided so easy for us to do laundry after a few days stays. - Easy access to Imago Shopping Mall and a lot of eateries surrounded the apartments. - Smart TV provided with Android box so we have entertainment; Youtube etc. and wifi is very reliable. - Cleanliness - bedsheets were fresh, toilets are clean and provided with toileteries, body shower gel, shampoo, towels provided for 10pax clean. - 1 parking space provided for the unit.

We checked in late due to our unit not yet being clean when we arrived and have to wait around 30mins.

The beds were very comfortable and my back didnt ache at all. Heater, aircon, fan and tv working very well.aircon is cold in all rooms. Had a great time watching fireworks from veranda. Veranda is spacious. Living room and kitchen are also spacious and have most items needed. Lift is just at corner of zeus and nearby 7 eleven and orange. View is of sutera beach resort and golf course. Most restaurants are downstairs.

Iron.is working but a bit damaged. Ironing board have marks but still can be used.