Excellent location next to a megamall, behind there's an excellent coffee shop with really good local breakfast fare. Staff are super friendly and helpful, ample sockets in the room for gadgets. Spacious, clean bathroom. Comfy pillows, i slept very well. They named the rooms after states of malaysia, so instead of remembering numbers, just remember names of states (get to know malaysia better and good geography lesson for kids)

No lift. Wasn't a big problem for me, but those with small children, the disabled or elderly will find it difficult to climb stairs. Shower head had a bit of problem (water was spraying in all directions). Don't expect a fantastic view (my room faced the careash next door).

This hotel offers adequate basic amenities for a short stay. The rooms are clean and simple, equipped with essentials such as a comfortable bed, air conditioning, and a television. Although the room size is small, it is still sufficient for relaxing comfortably after a day of sightseeing. In terms of service, the hotel staff are friendly and helpful. The check-in and check-out processes run smoothly without any issues.

When youre too lazy to boil the water, you could go out from your room to take from water dispenser which they provide hot and cold water for drinking.

As an overweight, yeah i do hate stairs but what can i do... Hiking with stairs 🤣

The most is, the place is located like center in the city. For 10 meter you already reached to Bintang Megamall. If you wanna go to Permaisuri Mall, you can walk like not more than 1km... (Only for those who likes to have an adventure :'))

Everything's better.. there's none that i didnt like

Friendly staff, loving the names of the rooms, provided filtered water & ironing facilities on my floor. The room was small but cozy, aircond did its job. The ensuite bathroom was simple but most importantly clean! Bed & pillows were comfortable too.

It was a bit dusty on the window area and TV area, it could use a wiping moment. Thats all.

Price is good for its location. It's our second stay. We booked 2 rooms and one of our rooms needed maintenance work. Some light bulbs were flickering and the air-conditioning needed servicing. But everything was fantastic. Hot strong shower. Comfortable beds.

Location excellent nearby mall and other shops. The staffs are very friendly..they allow us to change with a good room.And in the future booking..they give a good options that I can request again the room that we stayed .

Bathroom which had a bad drainage..pls repair it so that no bad smell from.the bathroom.

Room is clean, tidy and adequate space. the toilet is clean. Nice location as my course is at Meritz hotel, just few steps away. Friendly and helpful staff.

the shower head is slightly loose, it will dropped upon turning off the tap, but not a big issue, if can be fixed then will be perfect.

the place is close to bintang megamall, which is the favorite mall for us Bruneians

Still thingking what haha maybe nothing, but i was wake up at 2am because of my son said there is a crockroch which is come from toilet. Its make me watch out for fear that cockroaches will appear again haha

- The room is clean, comfortable and pleasant. - The receptionists are friendly and polite. - Excellent location. It's literally next to Bintang Mega Mall.

- There's nothing I dislike about this hotel. But it would be great if the hotel can provide a mini fridge in each room.