For the price, the hotel was excellent. Facilities were good and the room was nice.

Although insects are expected on a tropical island, but the resort can help reduce them by increasing their pest control. Saw many of them including a cockroach in one of the restaurants. Not the best beach for swimming as the winds are strong at that part of the island.

Convenience and facilities

We were not given attention like the white people most of the time when we need help in the dinning

The setting is gorgeous - very serene. Lovely to sit on the balcony or by the beaches. The staff are very hospitable. Despite being winter season, the place was very lively.

Didn't realise how far it is from a real town - we thought we'd be able to walk to town to experience real Mauritian life.

The property was really great. Loved it. Don’t understand why the rating was below 9. I could easily give it above 9.5. The staff were helpful, super friendly. Everybody just greets you with smile. Help you with everything. The room was nicely decored, clean, quite decent. For the location, it’s not far from Port Louise. Ala Carte breakfast from the Mediterranean restaurant was a plus. Good choices. And I had great Indian dosa with masala at the buffet breakfast, which was included in the booking price. They even provide free kayaking, and other water activities. Friday evening, there was free Sega music and dance show. I’m happy with basically everything. Awesome experience

I guess if I had to be picky, I got kicked out from the Mediterranean restaurant, bcoz my shorts were too short. 😄 And the beach wasn’t that nice

It felt like a more exclusive resort, did not feel too busy but still top quality. Buffet and restaurant food was very good. The staff were excellent and clearly were on top of everything. The water sport activities were free and including kayaking, windsurfing, water skiing and snorkelling- amazing!

The pool could have had deeper sections. There were two pools and never got too busy - none of that having to wake up early to reserve a sunbed! But the pool could have been deeper in some sections as I think it got to 1.2m only.

Location - interesting beach with rocks, losts of fish in the water and crabs on the beach. Great Views and faciliaties. Helpful and friendly staff. Ladies at the spa were very professional.

The hotel did not put me into a twin room with 2 single beds as per my booking. However the sofa bed was made up for my son, so it still worked out ok. We had some problems with 🐜 ants. The house keeping were trying to assist. Being on the ground level and so close to the beach I understand ants can be a problem.

Excellent beachfront location, the water edges have been nicely designed and it’s a pleasure to stroll on the private beach. Very nice and helpful staff. Many water activities are free ; you have to walk to the boat house. The room is very comfortable and (when I was there) very quiet. We tried 2 of the 3 restaurants (Indian and East Asian) on site and while it’s pricey (resort style) the food is good

There is no great snorkeling to do from the beach ; you have to take the boat during the organized tours and then it’s okay but not great. it’s more a “beach lover” place than a “water lover” location. Then there is the whole resort thing of having to book and plan activities in advance instead of spur-of-the moment decision, it may be your cup of tea or not.

Nice hotel with long beaches and all facilities. It has a buffet and 3 restaurants (Mediterranean, Asian, and Indian) and the restaurants are good. It also provides complementary water activities (Snorkelling, water skiing, wind surfing, etc.) and other trips at additional costs. We also saw a small house that was for the kids. Basically you can just go and the hotel can provide all activities. We also tried the SPA and it was really nice

None

We had a truly memorable stay at the InterContinental Mauritius Resort in Balaclava. The entire team was warm, welcoming, and attentive from start to finish. A special thank you goes to Kevin Ritmoo, the Head of Guest Relations and Chief Concierge, who was extremely kind to us and went above and beyond throughout our stay—his professionalism, warmth, and knowledge really made a difference, and he is a real asset to the hotel. We were also very grateful for the help from Joy at reception, who made our check-in smooth and pleasant, Vimal, who took great care of our luggage on arrival and departure, and Kilesh, who gave us a thorough room tour and explained all the facilities clearly. Our room was spacious, beautifully designed, and had a lovely jacuzzi with stunning views. The bedding was incredibly comfortable, and we really appreciated the luxurious Byredo amenities. The breakfast buffet was excellent with a wide variety of high-quality options, and the beachfront setting is just breathtaking—calm, relaxing, and perfect for a peaceful getaway.

Honestly, there wasn’t anything we didn’t like. Everything was well thought-out, and the staff truly made our experience seamless and enjoyable.

Our stay at this hotel was absolutely amazing – a perfect mix of relaxation, fun, and unforgettable moments. My wife, our child, and I felt so well taken care of from the moment we arrived. The Kids Club was a true highlight – our little one loved every second there, and it gave us time to relax knowing they were in good hands. We also loved the complimentary water activities, especially snorkeling, which was an incredible experience. One of the most touching moments was when the team surprised us with a beautiful birthday cake for my wife – such a thoughtful gesture that made her day extra special. We were truly moved by their attention to detail and care. Special thanks to the pool bar team, who kept our cocktails fresh and ready with smiles and great service every day. And the live music in the evenings was the perfect way to end each day – relaxed and full of good vibes. We left with full hearts and amazing memories. Highly recommend this hotel to anyone looking for a family-friendly getaway with top-notch service and a personal touch.

There are some stones on the beachfront, but no worries – you can request water shoes at the boat house, which made everything easy and comfortable.