GOLF , POOL and the Infinity Blue restaurant was stunning. The staff at the Infinity Blue Bar and Restaurant are phenomenal and made our stay worth it in the end. Food was GOOD. The staff in the little boutique shop were friendly and helpful!

Main Restaurant and the Indian Restaurant are delipidated and not up to standard. Staff are arrogant and unhelpful. Reception staff are most unhelpful and so extremely nonchalant!

Everything was amazing, the architecture of the hotel, the room, the SPA, the entertainments, the activities, the beach, .... We will come back but the next time we will probably not dine at the Indian or the Italian restaurants, they were good but not as good as the other ones. We hughly recommend the hotel and it's all inclusive.

The coordination between staff. We often recieved conflicting information.

The whole atmosphere was relaxing and friendly, helped by a team of wonderful stagg who couldn't do enough. We couldn't find fault in anything. The food was great with plenty of choices of a la carte and buffet. The beach and pool were clean and well served with plenty of sum beds, etc. The spa was lovely and relaxing, and the golf course was stunning. The room was large with a sofa, balcony, minibar, 2 washbasins, bath, and great shower. There was a walk-in wardrobe for clothes with plenty of hangers. On departure day, being able to book a 30-minute slot in a well served changing room was a nice touch, as was still being able to access the food and refreshments included in our booking. We will return.

It was winter, so on a couple of days, there was some rain, but there was plenty to do to avoid it, and every room had an umbrella provided!

Our holiday at the hotel was wonderful. Very good food, nice people, all the time they made sure that we didn't lack anything. Wiktor with the service a wonderful man. There are several restaurants in the hotel, so everyone will choose something for themselves. Beautiful golf course, great kids club. General manager great person, very friendly to guests, very helpful. It's a pity that the holidays pass so quickly.

nic

The location, beach, pool, rooms are great. Kids enjoyed the family pool, kids club. A la carte restaurants -need to book in advance- are nice. Some of the staff are kind (reception, chauffeur, housekeeping). The glass boat tour is nice

The lunch in the buffet restaurant is very limited, same pizza hamburger pasta every day, dinner is a bit better. The staff here is not very great, bored and slow. We got drinks after a long time. Had to ask for cutlery and napkins in the morning, forgot to bring the drinks. The feee massage is nice, my husband enjoyed his but my masseuse was tired and bored, not kind at all. Altogether we liked it, if the waiters, bar and restaurant staff would be kinder and the restaurant crew is more hospitable, we would return but the service is not 5 (or at least 4) star this time.

We really liked the variety of food that was available at the buffet and in the restaurants around the resort. The view was incredible and the spa facilities were amazing!

The organisation of booking, reserving and going to different restaurants across the resorts was not great and we were told many different things about what needed to be done and not enough about how to do it. We were also advised there was an ice cream bar included but no one could tell us where it was , we then found a kiosk at the other resort and we were only told at the end of our stay when checking out that we had been charged for it! Service around bringing drinks around the pool was very very slow and we would often have to wait over half an hour for our drinks.

The resort was beautiful 😍 we went for our honeymoon, it was the perfect place to relax. Good was diverse and great.

In order to dine in other restaurants they had to be pre-booked. But it didn't make sense as from the moment we arrived the restaurants were fully booked for all the days. So we had no choice except to go to the buffet. It would have been nice to have had this information in advance and the option to book the restaurants, so we could have enjoyed an a la carte experience.

-Staff were very friendly and helpful. -The design of the hotel, indoor-outdoor transitions, pool and ocean, surrounded by trees...everywhere were great. You can also reach to Heritage Le Telfair and C Beach Club with a short walk from the beach. We used kayak at C Beach Club. -Our room was big enough, there was always water bottles in the room and in all restaurants. -You can send a postcard to home from the mailboxes inside the hotel, I love it -Although our garden door was open most of the time, we didn't see any bugs or spiders in the room, but I suggest you to be careful to mosquitoes. -Spa experience was great, highly recommended.

Our room was on the ground floor and there was a smell of dump when we entered, when we informed the reception, they refreshed the air of the room with natural lemon-orange essence, we liked that they came with a non-chemical solution. Cocktails in the bar could be stronger a little more. The breakfast and dinner buffet options in can be increased with more variety. In the evenings, the room was a bit cold, the AC in the room did not have a heating, when we called reception, they sent us a shawl and t-shirt, but wasn't enough. An electric heater may not be bad for such situations.

The place is well kept with a beautiful beach. Rooms are clean. Staff is friendly. Foods was fantastic with a good variety

Nothing

This hotel is spectacular! The staff is extremely friendly and went above and beyond to make our stay pleasant. The airline lost my luggage and I didn’t have any clothes at all. They gave me a sarong and a polo t-shirt for free. The spa even lent me a straightener which I really appreciated. The food is very good (Italian, Indian and the seafood restaurants are the best). Shoutout to Davidsen who looked after us really well in the bar every night (even though we don’t drink, he always offered us different options). The free massage is surprisingly good to be complimentary - make sure you get it! If you spend the day out, they give you a picnic box to go - very good quality food. The gym and the golf course also beautiful. We would definitely go back tomorrow if we could! Congratulations to the management of the Hotel because they are doing an excellent job. Ah! And the rental car in the hotel is cheaper than if you do it at the airport (we rented a car for 50€/day!). Best beaches: blue lagoon, flick en flak, le morne.