Clean and staff was extremely friendly and helpful

I had been parked under the roof parking lot and when the hotel owner arrived there he made me take car out of roof parking lot to parking lot not roofed. His excuse was that my car was too big. First of all my car us a regular Yukon, second parking lot was empty, third the next morning roofed parking lot had big cars parked there. That was annoying I was about to check in somewhere else. Of all places I have stayed no one has ever bother me after checking in. I felt bad for staff because they were trying to be helpful and polite but the main person was sabotaging their service.

The place was very clean, breakfast was very good and the staff were very friendly and helpful., They did not really speak English but still tried their best to be helpful, especially Elena at the front desk who helped us order take-out food.

It would have been nice if they had lampshades on their night tables so we could read without having to use the overhead light.

Breakfast was good, location was alright too, about 20 minutes walk to downtown but in a quiet area. Cleaned daily and refreshed towels and toiletries. There wasn't a lot of space in the room but the bed was huge.

The room was cold, the reception could have told us the AC was also a heating unit too we figured it out on our second night but had a cold first night and blankets would have been good.

The room was great for the price. Very small, but served it's purpose. Front desk was very helpful and even suggested a burger and hot dog stand that was nearby when we arrived late at night. The breakfast was excellent. It had a great variety and you could order chilaquiles free of charge; it was very good and it even had options to order additional stuff for a fee. The shower had good pressure with hot water. The room was clean and we had daily housekeeping free of charge. Only about 5-minute drive from the Malecón. I would stay here again if I was looking for something cheap.

The beds were a bit stiff. At first I didn't mind, but in the morning I woke up with a sore back. To me, that was something I didn't mind since the room was cheap. Parking is small, but they're great at finding a spot for you.

They were ready for us at check-in, clear with rules, fast getting us settled. Breakfast was AMAZING, great variety of foods and excellent service.

The price was fair for the quality of the rooms and close distance to our destination. However, at check out, we heard much lower prices for the same rooms we stayed in..

Very clean. Great Roku T.V. Great secure parking . Excellent bed. Breakfast was good. Great value!

The heater was annoying, blowing cold air on you as it reached temperature. The single light in the bedroom made it difficult to read. It would be nice if there was a lamp beside the bed. How about a picture or two??

The value for money was exceptional. As travellers by motorcycle you never know what you are getting at the end of a long hot day riding but this hotel was outstanding. The shower and bed were 10/10 the two things you need most...!!! The other great aspect was safe parking for the bikes.

Nothing to say here....

There are not too many hotels as this one. VERY SECURE, VERY SAFE & VERY PRIVATE TOO! The breakfast room gets a little crowded, but there is patio seating, there is GOOD FOOD (breakfast & a la cart) and there is GOOD COFFEE! It is reasonably priced too. Not far from the hustle and bustle and there is a reason I keep staying here!

Amazing breakfast!! Such a highlight. Having parking inside of the hotel grounds was a huge plus - made us feel safe about keeping some of our stuff in our car. Lovely room, and very inexpensive for the great space and breakfast we got. I also liked not being right in the tourist district.

The shower was pretty terrible - frequently swung from scalding hot to cold, sprayed water everywhere, and leaked into the room, leaving a puddle every time we showered.

They’re always nice there. It’s a great value for the town and I always stay there. Uber is super cheap, so at night I pay $3 for Uber to places. Hot Breakfast is good and you can pay a little extra if you want breakfast special items. Quiet area of town and secure place and secure parking.

It’s not walkable at night. But $$2 to $3 Uber works great in this town