Great location, in the heart of el centro. Excellent service, the staff is awesome and very attentive. Breakfast was delicious. Pool was very clean. Room service was also great. Would definitely book again.

Everything was just great!

The room smelt like mold! It would be nice to have an outside window. Even the windows into the middle courtyard have the balcony, so people can walk in front and look right into your room and directly into the bathroom, so you pretty much need to keep the curtains shut. It takes a. Long time for hot water for the shower. Be patient though, it will come. You need to reprogram your key every time you leave your room to get back in. I am not sure if they are replacing the flooring in the lobby, but it looks like there are stains on it! I know it is clean, as they mop it every morning. The cleaning staff start moping the floors right outside your room pretty early in the morning and you can here everything going on outside the rooms. The pool was also pretty cloudy although very well used while I was there. There was also some kind of a sewer smell while sitting up there. There are homeless people right on the corner by the 7 eleven, which were not a bother and not the hotels fault either.

I had a really great visit at Hotel Santiago de Compostela in Centro Guadalajara. I booked through booking.com and the price was reasonable- the location is extremely convenient. My room/suite is gorgeous, it has a strong AC, 3 balconies looks out over the plaza at Los Dos Templos, a smart TV, 2 lounge chairs and a couch—and a small card table with chairs. The queen sized bed is comfortable, the bathroom is renovated, and there is a vanity with a long counter, a stool, and a mirror. There was bottled water for me upon arrival and there’s a small coffee pot with instant coffee should you want to brew your own. The room is bigger than a Manhattan studio apartment! There’s some noise from the street, but that’s to be expected for an urban location at a transportation hub. There is a patio and a pool on the rooftop, which is lovely- 1.66 meters deep, and the water was refreshing in the morning and shaded in the afternoon (May). My only suggestion would be to add a couple lounge chairs by the pool, for optimal comfort and sun bathing. There are convenience stores (OXO and 7-11) on the corner, awesome tacos 2 blocks down, and there’s a Taxi stand directly in front of the hotel. I’m glad I found this spot, it made my solo trip to Guadalajara easy and comfortable. Though you can’t check in until 3, the concierge will store your bags so you can go enjoy the city before check-in and after you check out. The staff also recommended and arranged a Saturday ALL DAY Tequila tour through @JaliscoGoldenTours for reasonable price (cheaper than the Tequila Train). I encountered very accommodating and friendly staff, I’ll stay here again and recommend to friends!

The staff, Ismael & Juan Carlos were very attentive to client standards and needs. Polite and amicable for a gay couple. Also very helpful to provide us with information to visit the city. The one hour of live piano music in late afternoon was amazing and so much appreciated after a long day of touring.

The hotel was exceptionally clean but aging somewhat. Although there are new toilets and new sinks, the drainage of the sinks (two rooms) did not drain well.

We liked everything it was very clean,we liked the buffet,the service was excellent,

We thought that we were gonna have a good night, but around 10:00 I don't know from where ,there was a party or something like that, they played all night, till' 8 or 9 in the morning, it was really loud, and on top of that we had an earthquake like at 3:30 in the morning, we couldn't sleep after that, I understand that with nature ,it's unpredictable but the music? Who's fault is it ?

Location in center Guadalajara was nice and practical. The pool was nice and easy to access, with a nice view from the city center. Beds were comfortable. Parking in the hotel.

Bedrooms were not very clean. In the description it mentions the bedrooms have a balcony but it was more like a deco balcony, with no access. I understand the hotel is in downtown and noise can be expected, but the rooms don't have noise cancellation.

Roof top space was lovely. Location to the old town centre was good.

Internal windows that go to the central atrium means that you can’t have them open due to noise, safety and privacy. Although there is aircon (which I personally don’t like), it was stuffy and dark. I also found it to be noisy because sound echoes around the atrium and you can hear people from the room above.

The location was great! Everything was in walking distance. I liked that the rooms had blackout curtains so it was nice and dark. The staff was very helpful and friendly. They had a breakfast buffet that you have to pay for but it was pretty good.

The room was small but it did the job. We could hear everything echo with the hotel. So just know it’s not very quiet. Our shower head was attached incorrectly so water would spray to the side and get the entire little toilet room wet. It’s was a minor inconvenience.

Beautiful historic vibe with interior balconies. Beautiful facade and lobby interior. We were greeted warmly at the door and escorted to our room. Towels and sheets were nice and clean. Location couldn't be better, right on the plaza.

Room was a bit tired. Tile chips, funny interior steps, slightly smelly, window opened only to moderately vented interior space. Exhaust fan in bathroom was noisy. Pool was covered during our stay.

IT LOCATED ACROSS THE 2 TEMPLES SQUARE WITH TAQUERIA LOS FAROLES 2407, 2BLOCKS DOWN FROM THE MAIN SQUARE WHERE THE CATHEDRAL IS WITH ACCESS TO HUNDREDS OF RESTAURANTS AND BUS TOURS

I WISH THE ROOM HAD A WINDOW TO THE STREET OR A VENTILATED PATIO SOAP AND SHAMPOO WERE COMPLIMENTARY BUT TOO CHEAP, SMELLED LIKE PETROLIUM SOME LADIES WERE NOT TO NICE IN RECEPTION