The design is very nice, the pool and outdoor areas was great 👍 , only some little issues with devices , and the check in was little complicated I still waiting for a refund the guy at desk charge me 2 times one on my deposit online and later on cash because he's terminal don't work The place is good just need take little more care on little details

TV remotes, Not free ice Check in complications Wait outside to enter to the hotel

Location, space at the room, restaurant (kind of high priced)

One of the cleaning lady’s went through my wife’s purse, she didn’t take anything because she had Colombian money, maybe she didn’t recognize them, but all my wife stuff were misplaced, that was terrible situation, we were just at the pool 25 feet away. While this lady was doing the cleaning. Another thing that happened to us, after five days at the room, they booked our last night for someone else 😡

Breakfast was just some croissants and water. Food was very good and reasonably priced - at restaurant, pool, or room service. drinks were rather expensive. GREAT location, Bruno and Octo just 1 block away, SSAM nearby. Nice pool area, balcony on 2nd (1st floor in MX) overlooking pool was fun. Oxxo 1.5 blocks away. not too far from Centro, and close to Centro Magno (walking) and Gran Plaza (50-60 peso uber)

Drinks were pricey like 160 or 45 for cerveca, but Oxxo was nearby for drinks on the balcony.

Breakfast at the restaurant was excellent, The pool and jacuzzi were a great surprise, The hotel is very quiet and ideally located near the main points of interest. The team was very friendly and helpful during the stay.

The cleanliness could be better in the room. The steam room was not functioning properly during my stay.

Location is perfect nothing is far and the neighborhood is quiet and safe. Hotel is nice, few rooms and good service. Rooms are spacious and ours had a nice balcony. Pool with heated water open until late night.

Only thing we didn’t like is the minisplit was making loud sounds in time to time waking us up. We told about it to the front desk girl, and we would stay again here for sure.

Very professional, helpful and courteous staff. High comfort level. Pool is really great, with warm water, and the pool courtyard lovely at night. Restaurant chef cooked for you anything you wanted from the long menu. I stayed almost 2 weeks and it felt like home, only more luxurious.

The water from my shower leaked ontp the bathroom floor when I had it on full blast. But this was the only thing wrong, otherwise all amazing!

Comfortable bed, big pool great staff and kitchen service, great prices on food and bar.

Towels, sheets need to be changed daily, shower rain was blocked the shower handle was not working smooth, and there was no extractor, covered parking.

Everything looks just like the pictures, very clean and comfortable. I would definitely come back to this hotel

They should provide more coffee, they only allowed me to have one pod of Nespresso for free. Not asking for unlimited Nespresso but a pot of free cheap coffee by the lobby would be nice.

Great boutique hotel. Comfortable beds and good showers. Staff are friendly, helpful, and attentive. Lovely terrace, bar and pool. Very good location in leafy residential area, but close to first class restaurants.

My room was not cleaned by the time I returned around 3:00pm. Very surprised

The location was amazing. The staff was super helpful, and the inside was beautiful. The rooms were comfortable, and it felt very historic.

We booked some day tours from the hotel, and we were disappointed in some of them. They did not all take us where we were promised, or our time was cut short in the main cities.