Great location. Clean room. Friendly staff.

The wifi in my room did have a connection to the internet. During my stay, they couldn’t fix this.

Fantastic and friendly staff, very helpful! Thank you!

Excellent location, and admits check-in at after hours. Small room, but nice for few nights

It was expensive than the app price. The beds are uncomfortable and noisy

Exceptional location

Beds were uncomfortable

The location is great!!!!

The beds are hard as a rock

Really really central location

The mattress and pillows were hard as a stones, plus the remote of our TV had only like two working buttons. Besides this, we had a real really noisy neighbour, and although there were signs everywhere to keep quiet, he was on a ver loud phone call both inside his room (next to us) as well as in front of our door at 3AM

Great location.

Small room, the bed was rock hard and there was no hot water. We were next to the stairs and they were very loud when people walked down them. Luckily it wasn’t very busy when we stayed or it would have been noisy.

location in historic centrum

our room was in corner/dead end from patio which was originally used for storing brooms. no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv.

The location of this property is excellent, you will be in the city center really close to a lot of restaurants, bars, and the plazas.

The rooms and bathrooms are extremely small. It’s very difficult to even shower correctly because of the size of the shower, it’s less wide than a closet. There is also nowhere to put your soaps, shampoo, etc. Forget about any sink counter space either because it’s a simple rounded porcelain sink with the tiniest bit of space by the faucet handles. The room comes with one tiny packet of shampoo- looks like a sample- and a small hand soap. By far the worst thing about this hotel though are the beds- you may as well be sleeping on a plank of wood dressed up in sheets and the flimsiest blanket. The pillows are no better. We request extra pillows and an extra blanket but they were taken back every day after cleaning- when we asked why they wouldn’t leave the pillows in our room they said it was the owner’s policy to take any extras back after cleaning. On the topic of cleaning- they only do a very basic “clean” of the rooms and they don’t change your bedding or towels unless you specifically ask for new ones. The TV in my room never worked, and if you get a corner room in the far sides of the property you won’t get wifi signal either. There’s no phone inside the rooms, so you can’t call the front desk, you always have to go to the front.

We were coming from a 20 km walk in serra gorda. We booked a hotel instead of the usual hostel to have a comfortable experience. Hot water was not available neither the evening we checked in nor the following morning. Staff said It was because cold weather (as they use solar collectors) and many guests present. It sounded like a lame excuse as they should have at least a backup heater in case there is bad weather for a couple of days in a row... Also the bathroom in our room had no window and smelt a bit like stagnant water. Wifi did not reach the room.