Very friendly and welcoming staff. The hotel was quite full on arrival but we managed to find a secure carpark, we were lucky because the carpark only holds around 5 cars. The room was quiet at night, with air conditioning and a fan. There was a kitchen with most facilities. The room was nice, and clean, with a small fridge. Wifi was good also.

A little out of the way of restaurants and cafes, but that is very minor, and is reflected in the price.

Very relaxing place. Mixed of hotel and hostel.... Very complete functional shared kitchen. Nice grounds it's a great value for what you get.... The only dislike it's the distance to town and how much further you have to drive to turn around and traffic noise... (not hotel's fault!!) other than that its a great place. All the ladies working there are super nice very helpful

The facilities are good and the host is very friendly and accommodating. The room is simple but has everything you need (air conditioning, fridge, tv). Enough parking spaces. When we were staying there, the location shown on Google was "Doña Lucy".

I wouldn't recommend it if you don't have a car as it is located next to the highway entering/exiting Bacalar. The centre of Bacalar is just a bit too far to walk.

Really amazing new and relaxing place. The garden is wonderful and the rooms were really new and clean. The staff was super helpful, even recommended some beaches for us. You can rent a bike and use that around the city

The location is right next to the high way, sometimes it can get a little noisy but it wasnt too bad. It is a but further from the center but you can bike there in about 5 min

Very comfortable and great value for money. If we were in the area again, we'd book again.

The property is adjacent to the main trunk road. One has to walk a couple of hundred metres on the verge before one can turn onto the quieter roads that take you to the lake and the town.

Super clean, well taken care of, smiling staff, if you speak Spanish I'm sure they are even more amazing, refreshing pool, comfortable beds, warm water, a common kitchen area which we used daily to cook and make coffee in. The kitchen is well stocked.

The highway which you can hear and the poor wlan that cut out all the time and had very poor speed. If your working and traveling you need your own data.

The hosts were super nice and accomodating. The room was simple but nice and the outdoor area was beautiful. Bed was comfortable and the air con was great. Great value for money.

The location was a bit tricky. It on the highway so you have to walk or bike along the highway to get to and from the place. It wasn’t so bad after doing it once or twice but would be better if you had a car.

Some of the kindest people you’ll ever meet. Make sure to ask about the beautiful life they are building. The location is not officially on google maps yet, it is the right Oran. Holdings in your right of highway 307 before you get to the Bacalar sign that sits in the middle of the 307.

The site and people were great. We had to leave early for an emergency and they were incredibly helpful

It was great - the swimming pool - guite big and warm, children just loved it. And there is also possible to cook your own meals in the shared kitchen with good equipment to cook even to make fresh juices and so on. Very nice surroundings

Beautiful rooms with a fridge and tv. Very private, the front porch is a nice touch. Staff was incredible, super friendly and helpful, and quite accommodating when we wanted to extend our stay on short notice. Outstanding value for the price. I'll be coming back for sure.

A slightly larger coffee maker would be great haha.