This is a small boutique Hotel that is perfectly placed on the Lagoon! What is awesome is that you may borrow kayaks & paddle boards and enjoy the beautiful lagoon! We enjoyed the views, the restaurants are decently priced, not cheap but not over the top expensive. The rooms are a good size and the decor and style is super nice, the pool was perfect, not big but just great to have a little swim. And at least the water was not hot so it was refreshing. Service was great, all staff members we dealt with were awesome! You are here for the views, the swim in the lagoon and the water activities. Taxi from the ADO terminal cost 70$ Pesos and 10 minute ride. Walk to the Zocalo is 20 minutes.

The only thing is that in our room, the shower window had no cover…sooo everyone from the restaurant next door can see into the shower…it was kind of weird…until I made eye to eye contact with the Cook from the restaurant…

Their people, hospitality, vibes, foods, amenities and most of every others. It was the best accommodation where I could experience adventure, people, freedom and memories after a long time.

Rather than something I didn't like, comment for a hotel where I had a great time that I couldn't be more satisfied with: There was no separate ventilation in the shower room, so it seemed like it would be difficult to manage the humidity, which wasn't uncomfortable at all but I hope the quality of this space is maintained for a long time. Also, on a dark night, it might feel a bit far to walk back from the centro. (Some streetlights did not work.)

The hotel was beautiful - right on the lagoon. The private dock and use of kayaks and SUP made for a really fun afternoon. The food was excellent, if not a little pricey - but worth it. The music in the background was great and at a low volume. The fact that there were only 9 rooms made the stay quiet and pleasant. Overall, a good stay.

The water pressure and water temp in the shower were not great. The first evening into the night, there was very loud music coming from the neighboring hotel. But the next day it was quiet again. The staff, while friendly, did not go out of their way to provide tourist info or suggestions or even towels. Only on the 2nd day did we learn we could take towels with us outside the hotel to Los Rapidos. They would've been nice to have the day b4 when we were at the lagoon.

Great location, direct access to the lagoon! The staff were all friendly and helpful. We really enjoyed our down time here.

We do wish the property toilets in the rooms had quicker flushing water power, we were filling bottles just so you wouldn’t have to wait 10 minutes to flush after someone else. The hotel sold bug spray in the lobby but that was about it, no snack or drink options so you didn’t have to run to a store. The water they provide in the room is never cold or refrigerated which was a bit of a let down when it’s 91 degrees out and all you want is a cold beverage.

Amazing spot right on the laguna. Beautiful rooms. Attentive staff. Canoes and kayaks free to use. Easy parking.

Just a bit of a walk into town, but happy to compromise on this for the laguna location.

The location was fabulous. Right beside the lake only a short walk into the centre of town. The room was comfortable. The hotel buildings were very pretty. All the staff were helpful and friendly.

The room was slightly small for four of us. Lots of mosquitoes (in the town as well). The inclusive breakfast was limited.

I can give only maximum points! There wasn't anything to complain about, honestly . Actually, the nicest surprise was to find cafe capsules in the room. First time in Mexico. I had a nice coffee to enjoy! Do not stop doing it, please.

There is anything to bring out. Enough close to center, walkable distance, directly nearby lake, which was surprisingly warm and clean.

The rooms were very pretty and clean. The lagoon front is very convenient and I love that they offered lagoon tours in which they could pick us up in the hotel at the lagoon. Good service and good cocktails and breakfast

The pool was not clean for most of our stay. Could’ve been due to the bad weather though

Location, comfortable room with very comfortable king size bed.

Our room was right next the bar. Windows next to the bar only had screens and shutters so music and sounds of bar staff working came straight into the room. Most rooms in the hotel would be quieter. If quiet is important, don’t stay in Room 8.

The facilities, the location and the staff were all great.

The only thing I didnt like was the coffee 🙂. Our room needed minor reparations that should be taken care of to maintain the quality of the hotel. For example the safe didnt work, and the shower head needs to be replaced.