591 reviews
Hotel América
Hotel América
From
$30Avenida 5,258, Entre Calles 30 Y 32, Bacalar, 77930, QR, Mexico
591 reviews
Choose dates to view prices
1/72
Free Private Parking
Free wifi
Air conditioning
Tour desk
24-hour front desk
Non-smoking rooms
Free toiletries
Hotel América is a 3-star hotel in Bacalar, Quintana Roo, Mexico. Located 0.4mi from the city center, it sits at Avenida 5,258, Entre Calles 30 Y 32, making it easy to drop in and explore. Price starts from $30, and the property has 591 reviews backing its appeal.
Featured amenities include free private parking, free Wi‑Fi, air conditioning, a 24‑hour front desk, tour desk, non-smoking rooms, and free toiletries. An airport shuttle is available for extra charges.
Located in Bacalar, Quintana Roo, the property sits 0.4mi from the city center and has 591 reviews reflecting guest experiences.
After a day of exploring Bacalar, a practical and friendly base awaits with helpful touches that make travel easier. A 24-hour front desk and a tour desk are on hand to help plot outings, while essentials like free private parking, free Wi‑Fi, air conditioning, and non-smoking rooms keep stays comfortable. For arriving guests, an airport shuttle is available for an extra charge, smoothing the journey, and stepping out to the city center is a quick 0.4mi stroll.
Room options run from cozy to roomy, catering to different group sizes. The Standard (1 Bed) is suitable for up to 2 adults and 1 child, and the King Room offers a 1 king-size bed for 2 adults and 1 child. For larger parties, the Standard, 2 Double provides two double beds for up to 4 adults and 3 children, while the Family configuration includes a twin plus two doubles for 2 adults and 1 child. The Standard, Triple combines a twin and a double to host 3 adults and 2 children.
Convenience continues with easy payment options and the chance to plan excursions at the tour desk. Cash is accepted, along with Mastercard and Visa, making it simple to handle transactions. A practical, traveler-friendly choice for a Bacalar stay.
Closest airports
Chetumal International Airport
13miCorozal Airport
20.9miOrange Walk Airport
43.4miMost popular amenities
Free Private Parking
Free wifi
Air conditioning
Tour desk
24-hour front desk
Non-smoking rooms
Free toiletries
Rooms
Show 7 photos
Standard, 2 Double Beds
2 Double Beds
130 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
x4
+
x3
More details
Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room has air conditioning, a wardrobe and a flat-screen TV. The unit has 2 beds.
Show 13 photos
Superior
1 King Size Bed
120 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
Providing free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Show 7 photos
Family
1 Twin Bed
2 Double Beds
365 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
+
More details
This air-conditioned room has a cable TV and a private bathroom with a shower with hot water. There is also free Wi-Fi.
Show 8 photos
Standard, 1 Bed
120 sqft
Wheelchair accessible
+
More details
Featuring free toiletries, this double room includes a private bathroom with a shower. This double room has air conditioning, a wardrobe and a TV. The unit has 1 bed.
Show 7 photos
Standard, Double/Twin
1 Double Bed
1 Twin Bed
Free wifi
+
More details
Show 8 photos
Standard Room
1 Double Bed
120 sqft
Private Bathroom
Air conditioning
Shower
Free toiletries
+
More details
Show 6 photos
Standard, Triple
1 Twin Bed
1 Double Bed
195 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
x3
+
More details
Show 7 photos
King Room
1 King Size Bed
+
More details
Show 6 photos
Standard, Accessible
235 sqft
Wifi
+
More details
Apartment 1 Room
More details
Guest reviews
7.2
591 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Nenagh
10
December 2023
This hotel was great! It was a little outside the centre but still a reasonable walking distance. The room was massive and had great aircon, great WiFi and decent (all be it slightly cool) shower. Staff were lovely and helpful and we actually ended up extending our stay here. Walking distance from the lagoon, centre and ado bus stop
Classic barking dogs through the night but nothing earplugs wouldn’t fix.
Paulina
8.2
November 2024
It is close to the water, the staff is friendly
The room was very hot. There was AC, but one of the windows didn't have glass, so it didn't make much difference
Juan
8.2
March 2025
The size of the room and it was clean and it was peaceful
I got a room where the door was literally moving when the breeze blew at night. It was a bit scary and annoying at first. Would recommend if it could be fixed
Susan
8.2
November 2024
Great value for money, very clean, strong air conditioning!
Noisy...try getting room further away from front desk and road. Reading light needed by bed.
Vincenzo
9.1
December 2023
10 minute stroll to the very city centre Lovely staff Water and coffee always available at reception Room is small but more than ok for the reasonable price paid.
Bathroom a bit smelly No fridge in the room
Munoz
9.1
November 2023
Staff was wonderful and accommodating. Air conditioning worked well and we slept well.
Soundproofing is nonexistent between rooms and some of the other guests were yelling at each other to be quiet.
Sivert
9.1
January 2023
Good location, 3-4 blocks away from the lagoon 10-15 min walk from the centrum, convince stores Were nearly.. Great staff 👍 👏
The lock door was good for nothing, and location Of a AC right above the beds..
Isobel
8.2
February 2023
Big room, nice shower, centrally located. Friendly staff
Very loud, paper thin walls probably
Joseph
8.2
December 2022
Location was excellent. Very clean. Room was made up each day. Clean towels each day.
Mattress was worn out ozone side other side was good. TV didn't work.
Alessandro
10
February 2022
Bigger and brighter room than the usual, two fans, very nice staff, free drinkable water in the hall, both the room and the shared spaces were very clean. Very quiet and calm. The beds were very comfortable and there were three pillows for each one. There was a problem with the provided wifi in room 5, but they found a solution in a very short span of time
Nothing bad to find in this section this time 😉
Points of Interest Around Hotel América
Airports
Chetumal International Airport
13miCorozal Airport
20.9miOrange Walk Airport
43.4miAirports
Chetumal International Airport
13miCorozal Airport
20.9miOrange Walk Airport
43.4miAttractions
Quintana Roo
13miChetumal
13.6miChacchoben
24.2miAmenities of Hotel América
Free Private Parking
Free wifi
Air conditioning
Tour desk
24-hour front desk
Non-smoking rooms
Free toiletries
Amenities of Hotel América
Accessibility
Entire unit wheelchair accessible
Activities
Bicycle rental
Bathroom
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Wardrobe or closet
Cleaning Services
Daily housekeeping
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Family rooms
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Media & Technology
Flat-screen TV
TV
Parking
Free Private Parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Safety & security
Safe
Safety features
First aid kits available
Spa
Locker rooms
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Stay rules - Hotel América
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available at a location nearby (reservation is not possible).
Children and beds
Child policies
Children of all ages are welcome.
Children 11 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Mastercard,
Visa,
Cash only
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Curfew
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - Hotel América
When are the check-in and check-out times for Hotel América?
Hotel América welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 12:00 PM.
Is vehicle parking offered by Hotel América?
Yes, Hotel América does offer parking facilities. The parking is free, private, and located near the hotel. However, it is important to note that parking reservations are not accepted.
What are the rates at Hotel América?
Rates at Hotel América commence from $30. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
What types of rooms does Hotel América offer?
Hotel América offers a variety of rooms including Standard Two Beds (Twin) and Superior (Double) rooms. The Standard Two Beds room accommodates up to 4 adults and 3 children, while the Superior room accommodates 2 adults and 1 child. Both these room types have a non-smoking policy. Another option is the Family Room, which provides a larger space of 366 sqft and accommodates 5 adults and 4 children. The Standard and Standard Triple rooms both offer a non-smoking environment and can accommodate 2 adults and 1 child, and 3 adults and 2 children respectively.
Where can guests find entertainment in Hotel América?
Guests at Hotel América can spend their time enjoying various leisure amenities. They can explore the surrounding area by renting bicycles provided by the hotel. This allows guests to experience outdoor activities and see the city at their own pace. It is a great way to enjoy the beautiful scenery and get some exercise at the same time. Whether guests are cycling enthusiasts or simply looking for a fun way to explore, the bicycle rental service is a convenient option. It provides an opportunity for guests to immerse themselves in the local culture and discover hidden gems in the area. With the hotel's featured amenities and bicycle rental service, guests have plenty of options to make the most of their time and have an enjoyable stay at Hotel América.
Are both cash and credit cards valid payment options at Hotel América?
Yes, both cash and credit cards are valid payment options at Hotel América.
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