2,970 reviews
From
$109Blvd. Kukulcan Km 9 Lotes 9 Y 9a Zona Hotelera, Cancun, 77500, QR, Mexico
2,970 reviews
1/128

Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Krystal Cancun is a 4-star resort in Cancún, Quintana Roo, Mexico. Address: Blvd. Kukulcan Km 9 Lotes 9 Y 9a Zona Hotelera. Located beachfront in the Zona Hotelera, it sits about 7.1mi from Cancún city center.
Featured amenities include a water park (extra charges), spa/wellness packages, a free Kids' club, snorkeling (extra charges), and a restaurant. The property also offers an outdoor swimming pool (free), a kids' pool, and private parking (free), plus Wifi (free), room service, and a 24-hour front desk. Additional options include a fitness center (extra charges), meeting/banquet facilities (extra charges), water sports facilities on site (extra charges), spa (extra charges), golf course (extra charges), sauna (extra charges), bar, sun deck, tour desk, babysitting/child services (extra charges), and live music/performances (free). Beach access features include beach umbrellas (free), beach chairs/Loungers, and a terrace with views.
Reviews total 2,974. Price starts from $109 per night. Parking On Site (free), Wifi (free), and the beachfront location round out the standout perks.
Set on the white-sand shoreline of Cancun’s Zona Hotelera, this 4-star resort keeps the sunshine coming all day. For water lovers, a water park is on site (extra charges), plus spa/wellness packages and a free Kids’ club for junior explorers. Outdoors, three pools invite every mood: an infinity-style pool for all ages, a kids-only plunge pool, and another all-ages pool—each with sun decks and easy access to private parking and free Wifi. Beach time is easy with free umbrellas, loungers, and a terrace that frames the sea.
Food and fun are built in, with Hacienda el Mortero serving Mexican specialties in a traditional setting, Aquamarina and Las Velas offering international options for family dinners, and Mediterraneo bringing a romantic Mediterranean touch. On-site entertainment includes live music performances (free), while beverages flow at the bar and sun deck. For excursions, a tour desk can help plan adventures, and water sports facilities on site are available for an extra charge.
Room choices fit a range of travelers: from King Room, Oceanfront, Balcony to Deluxe, Ocean View, and Romantic Krystal configurations, as well as Family Studio options. Each option has its own vibe, with layouts that suit couples, small families, or larger groups. The beachfront location makes it easy to mix restful seaside moments with quick trips into Cancun’s center, about 7.1mi away, for a day of shopping, dining, or sightseeing.
Closest airports
Cancún International Airport
10.9miCozumel International Airport
44.4miSpa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Beach
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Picnic area
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony

Show 6 photos
King Room
1 King Size Bed
30 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Deluxe Room, King or 2 Double Beds, Ocean View
2 Double Beds
1 King Size Bed
345 sqft
Balcony
Free wifi
Microwave
Minibar
+
More details
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.

Show 5 photos
King Room, Ocean View
1 King Size Bed
365 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
+
More details
King Bed - Ocean View.

Show 6 photos
Room, 2 Double Beds
2 Double Beds
30 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x3
+
x3
More details
Show 5 photos
Room
345 sqft
Balcony
Free wifi
Microwave
Minibar
+
More details
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Show 6 photos
Deluxe Room, 2 Double Beds, Ocean View
2 Double Beds
345 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
+
More details

Show 7 photos
Room, King or 2 Double Beds, Ocean View, Club Level
1 King Size Bed
2 Double Beds
365 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
x3
+
x3
More details

Show 9 photos
Deluxe Room, King Bed
1 Queen Size Bed
345 sqft
Private Bathroom
Balcony
Minibar
Flat-screen TV
+
More details

Show 5 photos
Studio, Ocean View
1 King Size Bed
1 Sofa Bed
430 sqft
Private Bathroom
Balcony
Microwave
Minibar
+
x3
More details
Deluxe Room, King or 2 Double Beds, Balcony, Ocean View
2 Double Beds
1 King Size Bed
Balcony
+
More details
King Room, Balcony, Ocean View, Club Level
1 King Size Bed
Balcony
More details
Room, King or 2 Double Beds, Club Level
2 Double Beds
1 King Size Bed
Balcony
+
More details
7.4
2,970 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Mandala Cancun Nightclub
0.1miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
2.9miCancun Scenic Tower (Torre Escénica)
3miIsla Mujeres
5.2miKin Ha Water Park (Balneario Kin Ha)
5.5miPalapas Park (Parque Las Palapas)
5.7miCenote Nohoch Nah Chich
5.9miPlaya Norte (North Beach)
8.7miVentura Park
8.9miXoximilco Cancun
12.1miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
27.9miAttractions
Mandala Cancun Nightclub
0.1miLa Isla Shopping Village
2.1miCancun Hotel Zone (Avenida Kukulkan)
2.6miJolly Roger Pirate Ship
2.9miCancun Scenic Tower (Torre Escénica)
3miIsla Mujeres
5.2miKin Ha Water Park (Balneario Kin Ha)
5.5miPalapas Park (Parque Las Palapas)
5.7miCenote Nohoch Nah Chich
5.9miPlaya Norte (North Beach)
8.7miVentura Park
8.9miXoximilco Cancun
12.1miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21.7miContoy Island (Isla Contoy)
25.7miSelvatica
27.9miAirports
Cancún International Airport
10.9miCozumel International Airport
44.4miHacienda el Mortero
Cuisines
Ambiances
Aquamarina
Cuisines
Ambiances
Las Velas
Cuisines
Ambiances
Mediterraneo
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Beach
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Picnic area
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Activities
Aerobics
Beach
Cooking class
Diving
Fishing
Golf course
Happy hour
Live music/Performance
Live sports events (broadcast)
Snorkeling
Themed dinners
Tour or class about local culture
Water park
Water sports facilities on site
Bathroom
Bathrobe
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Microwave
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Room Amenities
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV outside property
Fire extinguishers
Safe
Security alarm
Smoke alarms
Services
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body wrap
Facial treatments
Fitness
Fitness center
Hair coloring
Hair treatments
Haircut
Hairstyling
Kids' pool
Makeup services
Manicure
Massage
Outdoor swimming pool
Pedicure
Sauna
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waxing services
Yoga classes
Transportation
Car rental
View
City view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Krystal Cancun?
The established timings at Krystal Cancun are: Check-in after 03:00 PM and check-out before 12:00 PM.
Does Krystal Cancun provide parking options?
Yes, there is parking available at the Krystal Cancun hotel. The best part is, parking is free! You can easily find a private parking spot on site without the need for a reservation.
What's the nightly rate at Krystal Cancun?
For Krystal Cancun, room prices kick off at $109. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
Which room categories can I book at Krystal Cancun?
The hotel offers a variety of room types including Standard Rooms with Two Double Beds, Family Studios with Sea View, Standard King Rooms, Romantic Rooms with Ocean View, Club Rooms with Ocean View, and Deluxe Rooms with Ocean View. All rooms are non-smoking and have different occupancy limits ranging from 2 adults and 0 children to 3 adults and 2 children. The bed sizes vary, with options such as double beds, king-size beds, and sofa beds available.
How can guests spend their time at Krystal Cancun?
Guests at Krystal Cancun can spend their time at the hotel enjoying a wide range of leisure amenities. There is a water park, outdoor swimming pool, and a kids' pool for guests of all ages to enjoy. Water sports facilities are also available on-site for those seeking adventure. The hotel also offers a spa with wellness packages, a sauna, and a hot tub/Jacuzzi for relaxation.
For dining options, guests can choose from a variety of on-site restaurants. Hacienda el Mortero offers traditional Mexican cuisine, while Aquamarina and Las Velas offer international cuisine in a family-friendly atmosphere. For a romantic dining experience, Mediterraneo offers Mediterranean cuisine.
The hotel also offers additional amenities such as a beauty salon, aerobics classes, snorkeling and diving opportunities, a playground, and fishing. Guests can also participate in yoga classes, fitness activities, and enjoy massages and other spa treatments.
Can guests use a pool at Krystal Cancun?
The hotel has a total of 3 pools. Pool 1 is available all season, located outdoors, has no age restrictions, and features an infinity design. Pool 2 is also available all season, located outdoors, is restricted for kids only, and has a plunge feature. Pool 3 is also available all season, located outdoors, and has no age restrictions mentioned.
Does Krystal Cancun have on-site restaurants?
Yes, the Krystal Cancun has several on-site restaurants available including Hacienda el Mortero, Aquamarina, Las Velas, and Mediterraneo. Hacienda el Mortero offers traditional Mexican cuisine, Aquamarina and Las Velas offer international cuisine in a family-friendly ambiance, and Mediterraneo offers a romantic setting with Mediterranean cuisine.
What methods of payment does Krystal Cancun accept?
Krystal Cancun accepts cash as a method of payment, along with Mastercard, Visa, and American Express.

Calle Guerrero Sm1 Mza 17 Playa Norte, Isla Mujeres, 77400, QR, Mexico
8.6mi from current hotel
Very Good
730 reviews
From

Avenida Adolfo Lopez Mateos SM001 MZA001 Lote 005 , Cancun, 77400, QR, Mexico
8.5mi from current hotel
Very Good
720 reviews
From

Vialidad Paseo Mujeres, Isla Mujeres, 77400, QR, Mexico
10.2mi from current hotel
Very Good
577 reviews
From

Blvd. Costa Mujeres Municipio Isla Mujeres, Isla Mujeres, 77400, QR, Mexico
12.6mi from current hotel
Very Good
1,455 reviews
From

Avenida Matamoros, N. 15, Manzana 26, Lote 03 Centro, Isla Mujeres, 77400, QR, Mexico
8.6mi from current hotel
Good
2,308 reviews
From

Seccion Rocas, Lotes 9 Y 10, Isla Mujeres, 77400, CANCUN (AND VICINITY), Mexico
8.7mi from current hotel
Good
544 reviews
From

Avenida Rueda Medina Colonia Centro, Isla Mujeres, 77400, Mexico
8.3mi from current hotel
Very Good
61 reviews
From

Abasolo Centro - Supmza 001, Isla Mujeres, 77400, Mexico
8.5mi from current hotel
Good
611 reviews
From

Calle Zasil Ha Sn Zona 7 Islote El Yunque, Isla Mujeres, 77400, QR, Mexico
8.9mi from current hotel
Good
432 reviews
From
Featured hotels
Featured hotels
Cities nearby
Popular cities