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7.4

2,970 reviews

Krystal Cancun

Krystal Cancun

Blvd. Kukulcan Km 9 Lotes 9 Y 9a Zona Hotelera, Cancun, 77500, QR, Mexico

Choose dates to view prices

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Krystal Cancun

Krystal Cancun is a 4-star resort in Cancún, Quintana Roo, Mexico. Address: Blvd. Kukulcan Km 9 Lotes 9 Y 9a Zona Hotelera. Located beachfront in the Zona Hotelera, it sits about 7.1mi from Cancún city center.

Featured amenities include a water park (extra charges), spa/wellness packages, a free Kids' club, snorkeling (extra charges), and a restaurant. The property also offers an outdoor swimming pool (free), a kids' pool, and private parking (free), plus Wifi (free), room service, and a 24-hour front desk. Additional options include a fitness center (extra charges), meeting/banquet facilities (extra charges), water sports facilities on site (extra charges), spa (extra charges), golf course (extra charges), sauna (extra charges), bar, sun deck, tour desk, babysitting/child services (extra charges), and live music/performances (free). Beach access features include beach umbrellas (free), beach chairs/Loungers, and a terrace with views.

Reviews total 2,974. Price starts from $109 per night. Parking On Site (free), Wifi (free), and the beachfront location round out the standout perks.

Set on the white-sand shoreline of Cancun’s Zona Hotelera, this 4-star resort keeps the sunshine coming all day. For water lovers, a water park is on site (extra charges), plus spa/wellness packages and a free Kids’ club for junior explorers. Outdoors, three pools invite every mood: an infinity-style pool for all ages, a kids-only plunge pool, and another all-ages pool—each with sun decks and easy access to private parking and free Wifi. Beach time is easy with free umbrellas, loungers, and a terrace that frames the sea.

Food and fun are built in, with Hacienda el Mortero serving Mexican specialties in a traditional setting, Aquamarina and Las Velas offering international options for family dinners, and Mediterraneo bringing a romantic Mediterranean touch. On-site entertainment includes live music performances (free), while beverages flow at the bar and sun deck. For excursions, a tour desk can help plan adventures, and water sports facilities on site are available for an extra charge.

Room choices fit a range of travelers: from King Room, Oceanfront, Balcony to Deluxe, Ocean View, and Romantic Krystal configurations, as well as Family Studio options. Each option has its own vibe, with layouts that suit couples, small families, or larger groups. The beachfront location makes it easy to mix restful seaside moments with quick trips into Cancun’s center, about 7.1mi away, for a day of shopping, dining, or sightseeing.

Closest airports

Cancún International Airport

10.9mi

Cozumel International Airport

44.4mi

Most popular amenities

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Beach

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Picnic area

Garden

View

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Rooms

Standard King Room in Krystal Cancun

Show 6 photos

King Room

1 King Size Bed

30 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

+

More details

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Deluxe Room, King or 2 Double Beds, Ocean View

2 Double Beds

1 King Size Bed

345 sqft

Balcony

Free wifi

Microwave

Minibar

+

More details

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.

Romantic Room with Ocean View - single occupancy in Krystal Cancun

Show 5 photos

King Room, Ocean View

1 King Size Bed

365 sqft

Private Bathroom

Balcony

Minibar

Flat-screen TV

+

More details

King Bed - Ocean View.

Standard Room with Two Double Beds in Krystal Cancun

Show 6 photos

Room, 2 Double Beds

2 Double Beds

30 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x3

+

x3

More details

Show 5 photos

Room

345 sqft

Balcony

Free wifi

Microwave

Minibar

+

More details

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Deluxe Room with Ocean View in Krystal Cancun

Show 6 photos

Deluxe Room, 2 Double Beds, Ocean View

2 Double Beds

345 sqft

Private Bathroom

Balcony

Minibar

Flat-screen TV

+

More details

Club Room with Ocean View - single occupancy in Krystal Cancun

Show 7 photos

Room, King or 2 Double Beds, Ocean View, Club Level

1 King Size Bed

2 Double Beds

365 sqft

Private Bathroom

Balcony

Minibar

Flat-screen TV

x3

+

x3

More details

Deluxe King Room in Krystal Cancun

Show 9 photos

Deluxe Room, King Bed

1 Queen Size Bed

345 sqft

Private Bathroom

Balcony

Minibar

Flat-screen TV

+

More details

Family Studio (2 Adults + 2 Children) with Sea View - single occupancy in Krystal Cancun

Show 5 photos

Studio, Ocean View

1 King Size Bed

1 Sofa Bed

430 sqft

Private Bathroom

Balcony

Microwave

Minibar

+

x3

More details

Deluxe Room, King or 2 Double Beds, Balcony, Ocean View

2 Double Beds

1 King Size Bed

Balcony

+

More details

King Room, Balcony, Ocean View, Club Level

1 King Size Bed

Balcony

More details

Room, King or 2 Double Beds, Club Level

2 Double Beds

1 King Size Bed

Balcony

+

More details

Guest reviews

7.4

2,970 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Points of Interest Around Krystal Cancun

Attractions

Mandala Cancun Nightclub

0.1mi

La Isla Shopping Village

2.1mi

Cancun Hotel Zone (Avenida Kukulkan)

2.6mi

Jolly Roger Pirate Ship

2.9mi

Cancun Scenic Tower (Torre Escénica)

3mi

Isla Mujeres

5.2mi

Kin Ha Water Park (Balneario Kin Ha)

5.5mi

Palapas Park (Parque Las Palapas)

5.7mi

Cenote Nohoch Nah Chich

5.9mi

Playa Norte (North Beach)

8.7mi

Ventura Park

8.9mi

Xoximilco Cancun

12.1mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

21.7mi

Contoy Island (Isla Contoy)

25.7mi

Selvatica

27.9mi

Restaurants

Hacienda el Mortero

Cuisines

  • Mexican

Ambiances

  • Traditional

Aquamarina

Cuisines

  • International

Ambiances

  • Family Friendly

Las Velas

Cuisines

  • International

Ambiances

  • Family Friendly

Mediterraneo

Cuisines

  • Mediterranean

Ambiances

  • Romantic

Pools

Location

  • Outdoor

Features

  • Infinity
  • With plunge

Age restrictions

  • All ages

Availability

  • All season

Location

  • Outdoor

Features

  • Infinity
  • With plunge

Age restrictions

  • Kids only

Availability

  • All season

Location

  • Outdoor

Features

  • Infinity
  • With plunge

Age restrictions

  • All ages

Availability

  • All season

Amenities of Krystal Cancun

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Beach

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Picnic area

Garden

View

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

Stay rules - Krystal Cancun

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Krystal Cancun

What's the check-in and check-out schedule at Krystal Cancun?

The established timings at Krystal Cancun are: Check-in after 03:00 PM and check-out before 12:00 PM.

Does Krystal Cancun provide parking options?

Yes, there is parking available at the Krystal Cancun hotel. The best part is, parking is free! You can easily find a private parking spot on site without the need for a reservation.

What's the nightly rate at Krystal Cancun?

For Krystal Cancun, room prices kick off at $109. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

Which room categories can I book at Krystal Cancun?

The hotel offers a variety of room types including Standard Rooms with Two Double Beds, Family Studios with Sea View, Standard King Rooms, Romantic Rooms with Ocean View, Club Rooms with Ocean View, and Deluxe Rooms with Ocean View. All rooms are non-smoking and have different occupancy limits ranging from 2 adults and 0 children to 3 adults and 2 children. The bed sizes vary, with options such as double beds, king-size beds, and sofa beds available.

How can guests spend their time at Krystal Cancun?

Guests at Krystal Cancun can spend their time at the hotel enjoying a wide range of leisure amenities. There is a water park, outdoor swimming pool, and a kids' pool for guests of all ages to enjoy. Water sports facilities are also available on-site for those seeking adventure. The hotel also offers a spa with wellness packages, a sauna, and a hot tub/Jacuzzi for relaxation.

For dining options, guests can choose from a variety of on-site restaurants. Hacienda el Mortero offers traditional Mexican cuisine, while Aquamarina and Las Velas offer international cuisine in a family-friendly atmosphere. For a romantic dining experience, Mediterraneo offers Mediterranean cuisine.

The hotel also offers additional amenities such as a beauty salon, aerobics classes, snorkeling and diving opportunities, a playground, and fishing. Guests can also participate in yoga classes, fitness activities, and enjoy massages and other spa treatments.

Can guests use a pool at Krystal Cancun?

The hotel has a total of 3 pools. Pool 1 is available all season, located outdoors, has no age restrictions, and features an infinity design. Pool 2 is also available all season, located outdoors, is restricted for kids only, and has a plunge feature. Pool 3 is also available all season, located outdoors, and has no age restrictions mentioned.

Does Krystal Cancun have on-site restaurants?

Yes, the Krystal Cancun has several on-site restaurants available including Hacienda el Mortero, Aquamarina, Las Velas, and Mediterraneo. Hacienda el Mortero offers traditional Mexican cuisine, Aquamarina and Las Velas offer international cuisine in a family-friendly ambiance, and Mediterraneo offers a romantic setting with Mediterranean cuisine.

What methods of payment does Krystal Cancun accept?

Krystal Cancun accepts cash as a method of payment, along with Mastercard, Visa, and American Express.