168 reviews
From
$64Prolongacion Heroes 326, Chetumal, 77010, QR, Mexico
168 reviews
1/30
Business center
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Meeting/Banquet facilities
Air conditioning
Hotel Principe is a 3-star hotel in Chetumal, Quintana Roo, Mexico, located at Prolongacion Heroes 326, just 0.7mi from the city center. With rates starting from $64, this property has earned 168 reviews from travelers.
Key amenities include a restaurant, an outdoor swimming pool (free), free private parking, free WiFi, and room service. Business needs are supported by a business center and meeting/banquet facilities, while air conditioning, a 24-hour front desk, and non-smoking rooms ensure comfort. A tour desk, a bar, and kid-friendly options such as a kid-friendly buffet and kids' meals (extra charges) add to convenience.
Accommodations feature a terrace, balcony, patio, and garden view, with upper floors accessible by elevator. Free on-site parking and free toiletries accompany the stay, while a garden setting and a bar offer pleasant spaces to unwind after a day of exploration.
After a day of exploring, the outdoor pool invites a refreshing dip year-round, with adults-only access. Free private parking and free WiFi simplify arrivals and stays, while a garden setting and an on-site bar provide relaxing spaces to unwind. Restaurante #1 serves Mexican cuisine in a family-friendly ambiance, offering a convenient option for a casual dinner without leaving the property.
Accommodations highlight terraces, balconies, or patios with garden views, lending a touch of outdoor charm to every stay. Free toiletries are provided for convenience, and the garden ambiance is complemented by the bar for a pleasant evening refreshment.
For business travelers, a business center and meeting/banquet facilities support professional needs. A variety of room types are available, including Double Room (two double beds) accommodating up to 4 adults and 3 children, as well as Executive, Suite, Villa, and Family configurations. Cash is accepted, and Visa is accepted as a payment method.
Closest airports
Chetumal International Airport
2.2miCorozal Airport
11.9miOrange Walk Airport
34.5miCaye Caulker Airport
56.4miCay Chapel Airstrip
59.5miBusiness center
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Meeting/Banquet facilities
Air conditioning
Tour desk
Kid-friendly buffet
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Garden view
Patio
Garden
View
Balcony
Upper floors accessible by elevator
Free toiletries
Show 7 photos
Double Room
2 Double Beds
110 sqft
Private Bathroom
Flat-screen TV
Patio
Air conditioning
x4
+
x3
More details
This air-conditioned room includes cable TV and a private bathroom.
Show 8 photos
Executive
110 sqft
Balcony
Flat-screen TV
Wheelchair accessible
x4
+
x3
More details
This more spacious executive room has modern décor and is located in an exclusive section of the hotel. It includes air conditioning, cable TV and a private bathroom.
Show 8 photos
Executive, 2 Double Beds
2 Double Beds
110 sqft
Garden view
Private Bathroom
Balcony
Flat-screen TV
x4
+
x3
More details
Room - 2 Double
2 Double Beds
x4
+
x3
More details
Family
More details
Suite
More details
Villa
More details
Apartment 1 Room
More details
Lodge
More details
Room, Shared Room
More details
Single Room
More details
7.2
168 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Jencarlo
8.2
October 2023
Location. Clean and comfortable room.
Bathroom really small..Also did not like that the bathroom light and one of the room light are both controlled by one switch which is outside the bathroom. When want to use bathroom and turn on the light it tends to annoy others in the room trying to sleep.
John
10
October 2022
a very large hotel, not to busy, room clean and well kept and outlets in between the bed. The pool was nice
hard to get a taxi. Restaurant was still closed. No coffee available. Their was no chairs to lay down on at the pool. only tow tables with chairs.
Robert
8.2
July 2023
The staff was very nice to us
They over charge us at the hotel. The internet was down for most of the stay the pool was not accessable until the next day which is just crazy.
Fernando
8.2
April 2024
Staff were nice and Friendly, a mini shop and pharmacy was at walking distance very usefull.
Mona
10
April 2024
that the hotel workers are friendly and tried anyway possible to make us enjoy our stay
nothing
Ernesto
8.2
December 2022
It was clean and comfortable
The shower is old and took forever for the hot water to run…
Denese
7.3
June 2023
The rooms were cleaned and the AC was cool and welcoming especially in the hot climate we are having presently.
We arrived at the hotel 2pm after we were scheduled to arrive at 1pm the room was not ready, we had to w8 until 3pm to get a room, the following day we went shopping came a little after 12pm to collect our items and give up the room. The staff was already in the room placing our items outside the hotel so they could clean. Imagine getting a room at 3pm to check out 12pm the following day. The room was smaller than advertise, the pool changed my son's pants from blue to purple so imagine the chlorine in it.
Bernard
7.3
July 2025
Pancakes, waffles with egg and bacon, A warm cup of coffee or tea
The shower did not have hot water. The AC unit shuts off at night a few times The rooms need to be cleaned properly, has a dusty smell.
Bernard
7.3
August 2025
great loaction, great price, would definetly stay again.
the room are some what out dated and the bedding are out dated
Janine
7.3
March 2025
Quietness
Wi-Fi service sucks after the 2nd floor
Attractions
Chetumal
0.9miQuintana Roo
1.1miAttractions
Chetumal
0.9miQuintana Roo
1.1miAirports
Chetumal International Airport
2.2miCorozal Airport
11.9miOrange Walk Airport
34.5miCaye Caulker Airport
56.4miCay Chapel Airstrip
59.5miRestaurante #1
Cuisines
Ambiances
Location
Age restrictions
Availability
Business center
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Meeting/Banquet facilities
Air conditioning
Tour desk
Kid-friendly buffet
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Garden view
Patio
Garden
View
Balcony
Upper floors accessible by elevator
Free toiletries
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Upper floors accessible by elevator
Upper floors accessible by stairs only
Bathroom
Free toiletries
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Family rooms
Non-smoking rooms
Room service
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Living Area
Desk
Sofa
Media & Technology
Cable channels
Flat-screen TV
TV
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Safety & security
CCTV in common areas
Fire extinguishers
Safe
Safety features
Access to healthcare professionals
First aid kits available
Spa
Outdoor swimming pool
View
Garden view
Pool view
View
From 14:00
Until 17:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:30
Pets are not allowed.
WiFi is available in all areas and is free of charge.
No age restriction for check-in. (Only children 1 and up are allowed)
Come and go whenever you want
Free private parking is available on site (reservation is not possible).
Child policies
Children over 1 are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Hotel Principe?
While the stay at Hotel Principe offers a flexible check-in window between 02:00 PM and 05:00 PM, the check-out is fixed at 12:30 PM.
Is vehicle parking offered by Hotel Principe?
Yes, Hotel Principe provides free private parking on site. No reservation is required.
How much does a stay at Hotel Principe cost?
At Hotel Principe, prices have a starting point of $64. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
What types of rooms does Hotel Principe offer?
The hotel offers Executive Double Rooms, which are quadruple rooms with a size of 108 sqft. Smoking is not allowed in these rooms. They feature two double beds and can accommodate up to 4 adults with no children.
What are the main attractions at Hotel Principe?
Guests at Hotel Principe can spend their time enjoying the leisure amenities provided by the hotel. One of the main attractions is the outdoor swimming pool, which is available for use all year-round. This provides guests with the opportunity to relax and take a refreshing swim regardless of the season.
Additionally, the hotel also boasts a separate kids' pool, which allows families with young children to enjoy the water in a safe and controlled environment. This ensures that both adults and children have the chance to make the most of their stay.
Besides the pools, guests can also spend their time at the bar, where they can unwind with a refreshing drink or socialize with other guests. For those who need to work during their stay, the hotel provides a business center, which offers a convenient space for meetings or work-related tasks. Moreover, guests can enjoy the exclusive benefits of the executive lounge access provided by the hotel.
Can guests use a pool at Hotel Principe?
Hotel Principe has an outdoor pool available for guests all year round.
Are there restaurants located within Hotel Principe?
Yes, Hotel Principe has an on-site restaurant called Restaurante #1, which offers a family-friendly ambiance and serves Mexican cuisine.
Does Hotel Principe accept credit cards and cash payments?
Yes, Hotel Principe accepts credit cards, specifically Visa, and also accepts cash payments.
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