401 reviews
From
$276Av Xaman Ha Mza 9 And 10 Lot 1, Riviera Maya, 77710, QR, Mexico
401 reviews
1/97

Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Riu Palace Riviera Maya - All Inclusive is a 5-star resort in Playa del Carmen, Quintana Roo, Mexico. Located about 1.2mi from the city center, the property sits at Av Xaman Ha Mza 9 And 10 Lot 1.
Facilities include spa/wellness packages, a free kids' club, and snorkeling, plus a restaurant and beachfront access. Outdoor swimming pool (free) and a free kids' pool, along with private parking (free) and WiFi (free), set the stage for easy stays. Room service and a fitness center (free) add convenience, while additional options include Spa (extra charges), Massage (extra charges), Babysitting/Child services (extra charges), a 24-hour front desk, non-smoking rooms, beach umbrellas (free), beach chairs/Loungers (free), terrace, elevator, playground, garden, free toiletries, balcony, and a bathtub.
Reviews: 401. Price starts from $276. Location: Playa del Carmen, Quintana Roo, Mexico. Address: Av Xaman Ha Mza 9 And 10 Lot 1. Distance to city center: 1.2mi.
On-site dining offers a globe-trotting menu that’s easy to explore without leaving the resort. Don Rafael brings International flavors with a family-friendly vibe, Il Portico serves Italian favorites, Yashima offers Japanese dishes, and Krystal provides a romantic setting for special nights. For variety, guests can also try Agave for Mexican fare, plus casual spots like Chilis and Pepe’s Food Snacks—ensuring something tasty for every mood and moment.
Five outdoor pools keep the sun-loving travelers happy all season, with a dedicated kids-only pool adding extra splashes of fun. Snorkeling adventures and a free kids’ club keep younger guests entertained, while beach access with free umbrellas and chairs makes days by the water effortless. Practical touches such as private parking and free WiFi add convenience to the carefree resort experience, complemented by a 24-hour front desk ready to help with plans and requests.
Payment is simple with Mastercard, Visa, and American Express accepted (cash is not accepted). Spa days and massages are available for an extra charge, as are babysitting/child services, with spa packages offered for added pampering. Whether traveling as a family or seeking a romantic getaway, this destination blends sunny resort life with easy, flexible options.
Closest airports
Cozumel International Airport
12miCancún International Airport
32.4miSpa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
Free toiletries
Balcony
Bathtub

Show 5 photos
Suite
1 Queen Size Bed
710 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x8
+
x5
More details

Show 4 photos
Suite, 2 Double Beds
1 Queen Size Bed
2 Double Beds
375 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x3
More details

Show 4 photos
Junior Suite
1 Queen Size Bed
2 Double Beds
375 sqft
Private Bathroom
Balcony
Bathtub
Terrace
+
More details

Show 4 photos
Junior Suite, Sea View
1 Queen Size Bed
375 sqft
Private Bathroom
Balcony
Bathtub
Terrace
+
More details

Show 4 photos
Junior Suite, Queen Bed, Sea View
1 Queen Size Bed
375 sqft
Private Bathroom
Balcony
Bathtub
Terrace
More details
Junior Suite, Balcony
1 King Size Bed
35 sqft
Balcony
Terrace
Wifi
Minibar
x5
+
x3
More details
Show 4 photos
Junior Suite, 2 Bedrooms
+
x3
More details
2 Bedroom Junior Suite
Show 4 photos
Suite, 2 Bedrooms
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 3 photos
Junior Suite, Ocean View
Free wifi
+
More details
Show 5 photos
Suite, Connecting Rooms
x8
+
x5
More details
Suite Connecting Room
Suite, King Bed
1 King Size Bed
More details
Suite, Queen Bed
1 Queen Size Bed
x8
+
x5
More details
8.8
401 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Fundadores Park (El Zócalo)
1.5mi3D Museum of Wonders
2.3miXenses Park
2.9miRio Secreto Nature Reserve
3.5miDiscover Mexico Park Cozumel
12.4miKantun Chi Ecopark
13.5miXotik-Ha EcoPark
13.8miThe Mayan Cacao Company
15.6miSan Gervasio Mayan Ruins
17.4miPlaya Palancar
17.5miSelvatica
18.1miEl Mirador Lookout
21.8miCenote Dos Ojos
27.9miCenotes Sac Actun
29.1miCasa Cenote
31miAttractions
Fundadores Park (El Zócalo)
1.5mi3D Museum of Wonders
2.3miXenses Park
2.9miRio Secreto Nature Reserve
3.5miDiscover Mexico Park Cozumel
12.4miKantun Chi Ecopark
13.5miXotik-Ha EcoPark
13.8miThe Mayan Cacao Company
15.6miSan Gervasio Mayan Ruins
17.4miPlaya Palancar
17.5miSelvatica
18.1miEl Mirador Lookout
21.8miCenote Dos Ojos
27.9miCenotes Sac Actun
29.1miCasa Cenote
31miAirports
Cozumel International Airport
12miCancún International Airport
32.4miDon Rafael
Cuisines
Ambiances
Il Portico
Cuisines
Yashima
Cuisines
Krystal
Ambiances
Agave
Cuisines
Location
Availability
Location
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
Free toiletries
Balcony
Bathtub
Activities
Beach
Snorkeling
Themed dinners
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Coffee house on site
Minibar
Restaurant
Snack bar
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Hair/Beauty salon
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Fitness
Fitness center
Kids' pool
Massage
Outdoor swimming pool
Public Bath
Spa
Spa facilities
Spa/Wellness packages
Transportation
Car rental
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express
This property does not accept cash.
When are the check-in and check-out times for Riu Palace Riviera Maya - All Inclusive?
If you're staying at Riu Palace Riviera Maya - All Inclusive, the entry is set at 03:00 PM and exit is by 11:00 AM.
Does Riu Palace Riviera Maya - All Inclusive provide parking options?
Yes, there is parking available at Riu Palace Riviera Maya - All Inclusive. The parking is free, private, and located on site. No reservation is required for parking.
What are the rates at Riu Palace Riviera Maya - All Inclusive?
The entry-level price at Riu Palace Riviera Maya - All Inclusive is $276. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What types of rooms does Riu Palace Riviera Maya - All Inclusive offer?
The Riu Palace Riviera Maya - All Inclusive offers a variety of room options. The Junior Suite Sea View and Junior Suite Superior are both non-smoking rooms with a bed size of 1 Queen. The Junior Suite Superior can accommodate up to 3 adults with an additional 2 double beds. The Suite and Junior Suite rooms also have a non-smoking policy and bed sizes of 1 Queen with the option to accommodate up to 3 adults with 2 additional double beds. All rooms have a similar size of 377 sqft.
Where can guests find entertainment in Riu Palace Riviera Maya - All Inclusive?
At Riu Palace Riviera Maya - All Inclusive, guests can spend their time enjoying various leisure amenities. They can relax and rejuvenate with spa/wellness packages and massages. The hotel is situated right on the beach, allowing guests to take advantage of beachfront activities and soak up the sun on beach chairs or under beach umbrellas. There are also multiple outdoor swimming pools, including a kids' pool, where guests of all ages can cool off and have fun. For dining options, the hotel offers a range of restaurants, including Don Rafael, Il Portico, Yashima, Krystal, Agave, Chilis, and Pepe's Food Snacks, serving a variety of cuisines such as international, Italian, Japanese, Mexican, and more. Additionally, guests can enjoy evening entertainment, snorkeling, playground, fitness center, and beauty salon facilities.
Is there a swimming pool at Riu Palace Riviera Maya - All Inclusive?
The hotel has a total of 5 pools available. All of the pools are located outdoors and are available all season. Additionally, Pool 5 has an age restriction and is designated for kids only.
Are there restaurants located within Riu Palace Riviera Maya - All Inclusive?
Yes, the hotel has several restaurants on site including Don Rafael, Il Portico, Yashima, Krystal, Agave, Chilis, and Pepe's Food Snacks. The cuisines offered range from international, Italian, Japanese, Mexican, and there is also a snack option available.
What methods of payment does Riu Palace Riviera Maya - All Inclusive accept?
At Riu Palace Riviera Maya - All Inclusive, you can make payments using American Express, Mastercard, and Visa. However, please note that they do not accept cash as a form of payment.

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