everything

nothing, all good

I had an exceptional stay at this hotel in Casablanca, where everything exceeded my expectations. The suite was luxurious, impeccably clean, and incredibly comfortable, with every detail thoughtfully designed for a relaxing experience. What truly set this stay apart was the staff, who were remarkably friendly and dedicated to providing outstanding service, making us feel welcomed and cared for at every moment. If you’re looking for the perfect blend of comfort, elegance, and top-tier hospitality.

While the suite was luxurious, the poor soundproofing was a major downside. We couldn’t sleep at night because the noise from car exhausts outside was so loud it felt as though the windows were open. This lack of sound insulation significantly affected our ability to rest and overshadowed the otherwise excellent service and accommodations.

Clean and modern

N/A

Great hotel in a great area of Casablanca I had a great stay with my sister, for a noisy street the rooms where absolutely quiet en great isolated. Everyone was very helpful and really a hotel to go back. There are lovely cafes and restaurant just across the street. And a great shopping street on walking distance.

It was all good and value for your money

New and spacious.We splurged on a suite and it was really nice … liked the hallways. The breakfast was simple but excellent.

I tried to get some help from the bell staff when the taxi driver ripped us off by not using the meter and making stuff up about why the dad was more than double than the ride to the restaurant. Basically closed ranks with a fellow Moroccan over a guest and while this is not atypical in the country I expected better from the hotel.

Lovely rooftop pool. Great service and extremely caring and friendly staff (from the concierge, to housekeeping, staff at breakfast, to room service to reception). Everyone was so kind and helpful. They made the experience that much better even though it was Ramadan. We thoroughly enjoyed our restful stay here. All the locations we could visit were within a short distance of the hotel, which was perfect.

There was nothing i didn't like. I liked everything. Just a few comments. It was a shame the spa massage was closed due to Ramadan. We didn't realise. However, we totally respect and understand the reasons for this. Would be great to have more of a variety on the meal options for room service and breakfast. A map of recommendations of places to visit within the area would have made the experience even better

The room was spacious and clean, and the bed was comfy. The breakfast was amazing, with a variety of different foods. I enjoyed my stay there.

Construction was ongoing in the adjacent building, so I had to keep my windows closed all the time and could not enjoy the cool outside air.

Beautiful place to stay, beautiful room, everything is great. The room is so spacious and lovely, bed is huge, and I could see the sea from my room. It's a 5 star hotel as if you book at the Hilton or 4 seasons. Several restaurants on-site as well as a spa, and excellent complimentary breakfast. Staff were wonderful and I was happy in this area of town. Many nice restaurants and cafes in the surrounding area and within walking distance of Hassan II mosque if you don't mind to have a bit of exercise. Excellent choice of place to stay. You absolutely get what you pay for.

Property os very good and best location for us as there are many close by cafes and restaurants and its family friendly. At Check in time very friendly female staff didnt see her name as no name tag as well concierge service is perfect

No international breakfast only europe and Mediterranean, to order at RS takes forever to come at Checkout there was an old gentleman no response at all will give it 0 checkout experience, room clean but still not 100% clean

The Staff were extremely hospitable, I would especially like to single out Younis at the Reception. He was very welcoming and helped us out quite a lot. 5 stars just for him!

I would really have to be nitpicking here, so I guess I'll say the shower needs some updating. It was quite old and let down the overall quality of The Ambassador Suite in which we stayed.