The riad is beautiful, stylish and the rooms are elegantly decorated. The bed was incredibly comfy. Having the swimming pool on the terrace meant that we could sunbathe and cool down all in one place (unlike a lot of riads where the pool is downstairs and in shade). There were lots of special extra touches such as complimentary biscuits and wine left for us in the room and Morrocan tea and sweet treats on arrival. The riad is conveniently located a 25 minute walk to the Jardin Majorelle and a 15 minute walk to Le Jardin Secret/ Ben Youssef Madras, with a number of restaurants nearby, set away from the hussle and bustle of busier areas closer to Jemma El Fenn. Taxi rank close by to the riad should you need it to travel. Would highly recommend, we had a wonderful stay. Great for those wanting a bit of luxury and to relax.

The side street to access the riad is very quiet and is a minute or so walk from the main street, solo female travels might feel less comfortable walking there alone in the evening, although hotel staff very attentive at letting guests in via the doorbell and is well lit. The vegan breakfast options were limited (jam, bread, fruit, refreshments) and overpriced at 13euros, though tasty. The bar/restaurant on the terrace did not appear to be open during our stay outside of breakfast hours.

First of all, the staff at the hotel are THE BEST ❤️. They took care of us very well, they are all super kind and professional. The hotel itself is like dream - even if we never left the building for the entire week we would have had an amazing holiday. The pictures don't do justice to how beautiful this place is. All the craft and details are lovely, we spent some time just admiring the decor. We felt ourselves dropped into a fairy tale straight out of the One Thousand and One Nights every time we crossed the threshold. Our room was perfect, the bed very comfortable, great shower, very clean. Breakfasts were abundant and delicious. We also ordered once from the restaurant and it was tasty. We especially loved the cookies that came with the mint tea (that we ordered at all times of the day). The pool on the roof is heated, so we could enjoy it and swim even in January! We tried the hammam and it was also fantastic. It was our first time in Marrakech and we were told by friends that 2-3 days are enough for the city. In contrast, we stayed for a whole week and it felt short! The city offers many interesting sights to visit (all within walking distance). Just wandering around the Medina and watching craftsmen do their thing is an experience in itself. The city is also well located for day trips; we rented a car (parking available near the hotel), and we visited Essaouria, Ourika and Agafey. It is also easily possible to visit these places with tours that depart from the city. Word of advice: if it is your first time in Morocco, make sure to bring an empty suitcase with you!

Leaving Morocco and especially the hotel! This is the first time ever that we were sad to arrive home after a holiday. We wish we could have stayed longer...

Staff were super friendly especially the lady who checked us in, may be here name was Najda(just wanna say thank you and sorry if I got the name wrong. She knew all about the hotel history and helped us plan our evening very well. Also the in hotel HAMMAM spa was great. Check out the video on YouTube: $99 Riad Alibaba VS $299 Riad Elegancia Marrakech

Beautiful property in a good location for the delights of old town Marrakech.. easy walking to all the must visit places . Friendly neighbourhood.. local eatery, beautiful hamman spa , pharmacy and taxi rank right there. Not accessible by taxi but just a short stroll from drop off.The staff are delightful and respectful and most accommodating.. helping assisting and ensuring that all my requirements were met .. making calls on my behalf .. chaperoning to taxi and so on. Wonderful experience ..thank you all so very much.

I didn’t see any other guests during my stay ..

I really loved the gorgeous design in the reception area, so colourful and unique. The team is absolutely amazing and would go above and beyond to help in any way. We loved spending time on the roof top area where a lovely bar and a nice pool are. Our room was clean and so beautifully designed, with an extremely comfy mattress too.

We would have preferred being able to choose what to order for breakfast instead of receiving a standard set of dishes. Also, the windows in the room face a common area so you can't really leave them open. To get to the Riad entrance you need to walk a couple of minutes in a tiny and dark street.

The £12 added breakfast was incredible. Soo much food all freshly made. Said the breakfast chef and waiter was soo nice and very happy to make changes for us. The hotel has a sister hotel 3minutes walk away you're free to use also. There is also a separate huge swimming pool that they run shuttle busses to 20mins away that is brilliant for pool days. They have food and drink there and it's got sun all day unlike most of the roads ground floor pools in Morocco. The rooms are nicer than the hotel pictures show, the aircon was also great, very needed in the summer. We chose to organise the cab with the hotel for pick up and drop off to the airport for £20 each way. We probably could have got it cheaper but I didn't want the stress and the hotel have a member of staff waiting at the road to guide you in and take your luggage so its definitely worth it. Special shout out to Amena and Said staff members were exceptional and went above and beyond for us.

The only thing that was very annoying. On our last day we weren't leaving until 4pm so we had breakfast on the roof and had a relaxing day at the roof pool. But one of the hotel desk staff(a man we'd only seen once before) insisted we had to get out of the pool to come and pay the bill! I thought this was ridiculous since we were on the roof 4 floors away and wet! I said we'd pay when we come down before we leave as we will have more drinks and lunch. He was quite rude about it and said no we have to pay now. However the other desk clerk Amena was always very nice, helpful and polite.

The service provided by the staff, they were very attentive to all needs (locations, taxis, general queries/ assistance). The decor was a beautiful introduction to the architecture of Morocco, I would most definitely recommend staying in a Riad to fully appreciate the culture and beauty of the country. I would like to give a special thanks to the doorman, who would receive and escort us to and from the property after dark, we felt very safe during our time here.

All was excellent, though a couple of suggestions would be to provide the guests with toiletries as a 5 star establishment (e.g. toothbrushes, toothpaste, etc) and to install additional lighting on the terrace. The terrace was dimly lit for ambience however due to the lights being spaced out, it was too dark to have dinner upstairs.

The staff were amazing, helpful and, accommodating. Both current hotel managers, Amina and Mohammed were exceptional, professional, and kind. Moreover, compared to other riads visited this was the most beautiful in terms of color and design.

The riad is in a central location which is perfect for getting around but the alleyway leading to the hotel can be improved. I also had a little trouble breathing due to the air condition in the room. For anyone wishing to do some work in the central hall maybe a little more or different lighting would help create a better work environment if needed.

Riad Elegancia is dreamy, perfect and very picturesque. It is a 2 minute-walk from car drop off. Staff make you feel very welcome. We stayed in a hotel and a luxury desert resort as well during our time in Marrakech and both of them paled in comparison to Riad Elegancia. The service is personalized and top notch. Well maintained facility. Food is great. Internet is very fast. Excellent air conditioning in the rooms and common areas except the roof top (the pool and tub). The Hamman and Spa service is excellent. One personnel, MOHAMMED, particularly stood out for us. He helped plan a surprise birthday dinner for my wife and went above and beyond to ensure my wife was happy. We have already recommended to Riad Elegancia to our friends planning to visit Marrakech soon.

Nothing could have been better

Riad Elegancia was a genuinely perfect place to stay. The two stand outs for us were the property itself (it is beautiful and so zen) and the service (nothing was too much, the cleaning was spot on and everything was dealt with promptly and efficiently). As it was Ramadan no alcohol was served, but you could visit their sister hotel nearby, which was super close and also had a beautiful roof terrace, if you fancied a tipple. Will absolutely be back