After a disappointing one night stay at another riad. We decided to cancel our booking with them and made a booking at La Maison Arabe. Outstanding service. This is a hidden gem. The hotel is beautiful and spacious. There is a lot of space to walk around and hide from the busy and hot city. The rooms are clean and everything you need for a perfect stay. But what makes this hotel outstanding is not the rooms or pool. The people make this hotel unique. The staff at the hotel make you feel at home and they help you with whatever you need. They exceeded our expectations when my birthday came, and even when I had a stomach ache, they brought me some ginger tea. They were so thoughtful with my birthday and made sure I had an unforgettable time. I truly want to thank you all for all taking care of us. There is also a countryclub, a beautiful place not so far from the city where you can go and relax at the big pool and you have food and drinks all day. Thank you to the all The Reception staff, Housekeeping, Wait staff. Thank you, Mohammed, for taking care of us at the countryclub. (All of you deserve a raise and bonus) Can't wait to be back and stay at La Maison Arabe. 100% worth the stay there.

This riad has gorgeous Moroccan architecture and decor with modern amenities such as: as a heated pool, spa, cooking class, and jazz bar. The staff are so professional and courteous that they almost seem like they are taken out of a movie. You’ll know what I mean when you stay there.

You can’t flush toilet paper but this is common in Morocco and not a fault of the facility. I doubt you’ll find other places in Marrakech that don’t have toilet paper bins next to the toilet.

Fantastic small hotel right on the edge of the Medina meaning everything was in easy walking distance which is a massive boon in a City where driving can be something of an exciting experience. Amazing staff who could not have been more helpful or friendly - you felt like part of the family and it was always nice to come back after a busy day exploring.

In all honesty the hotel met or exceeded almost all our expectations with the one small niggle being that it would have been nice if the pool had been a little easier to get into - it was largely unused so I understand they may not wish to waste the money but having been told it was heated our one attempt to use the facility was something of an arduous trial which lasted for a fairly limited amount of time.

The breakfast buffet was scrumptious, with Moroccan and French staples and delicacies. My favorite was the grilled homemade Moroccan bread. The cheeses were top quality, and we really enjoyed the omelets and fresh-squeezed orange juice. The infusion smoothies were energizing and creative, and the setting was 10 stars. At first, the room seemed small, but then I realized that the point of the riad was to take in all the spaces, and I opened the shutters to the interior, which made all the difference. The bathroom was beautiful. The service was exceptional. The staff seemed to be always around, and nothing was too much trouble. Number one thing I liked the best was the staff can arrange tours, advice and trips at a moments notice. Their recommendations were top-notch, and they even escorted my husband to a barber shop for a straight razor shave, which he is still talking about. The cooking school was a great experience. I learned techniques and cooked foods I've never cooked in a fun atmosphere. The other number one was the hamman. I'm not going to tell you because you have to experience it. That's it! We stayed 6 nights, met some great people, and enjoyed it all. Thanks, Maison Arabe.

Nothing.

Great location about 20 minute walk from the main square and the Medina in a quiet alleyway. The adjacent street is also very amospheric and has a good choice of restaurants. Beautiful building with the internal courtyard especially lovely with the restaurant around the swimming pool (one brave soul did use it during our stay!) and local musicians in the evening. Reception staff very friendly and helpful, getting us guides and taxis as required. Room clean and comfortable with a luxurious feel.

The dinner in the restaurant (only one open when we were there) seemed overpriced. Coffee capsules not automatically renewed every day but came if asked for.

This hotel has beautiful architecture and facilities. It's elegant in a historic and cultural way, and is totally luxurious and is not like today's generic glam hotels. We had an interior room but the carved wooden shutters and stained glass window and door brought in wonderful natural light from the open-air hallway and you still had privacy. We didn't have time to have their breakfast but it looked amazing. Since it was February, we also didn't use the central courtyard with the beautiful pool but that makes me want to come back for a longer stay in the hotter months. Definitely do the hammam!!! And show up early so you can sit in the gorgeous spa area and enjoy the candlelight, epic lantern, fountain pool, and soft music. I would recommend this hotel to anyone traveling to Marrakesh!

The only thing that could be better is the location. It's in a quiet part of town about a ten minute walk to the plaza.

The property, boutique, and staff were very nice and helpful. A friend and I went to dinner at the restaurant the first night and our server was excellent, very professional. My friend is a professional chef and she was ecstatic with her dinner. The concierge went above and beyond for me, upgrading my room. I believe her name was Raja (apologies for spelling).

Actually, oddly, the breakfast was good for fresh juice (although they were always very low on the popular orange juice) and the fresh Moroccan crepes were excellent, but there were a lot of dishes that were sitting out and things were not replaced so they did not look too appetizing to me. Also, I went to the jazz bar once & was disappointed to see the musician start at 7, play a half hour & then take at least a half hour break. I wasn’t sure if that was just the one long break (it could have been)) because I didn’t want to wait anymore.

The staff were just incredible at both the hotel and country club. Having fallen ill on the first night they could not do enough for me and they were incredibly caring and kind. Full of smiles, so polite and nothing too much trouble! Room was gorgeous, spacious and super comfortable. Perfect to relax in after a day on your feet! Mohammed at the Country Club was brilliant. Quietly went about his business with the utmost professionalism. All brilliant - thank you!

Only slight thing I’d say is that the breakfast is probably a bit overpriced. Setting by the pool amazing and staff lovely.

The hotel is beautiful and lives up to its reputation. The cookery school was fabulous and the hammam was the best I've ever been to.

We felt the food and drinks were overpriced. Very small outdoor sitting area which was enclosed so no view or breeze. The options are the roof terrace bar (which allows smoking and is over a busy road) or 20 minutes each way in a minibus (which runs hourly) to the 'country club'.

The breakfast was excellent but quite expensive. The staff were very friendly and helpful and the hotel was colourful and authentic in the Moroccan style.

Our room only had two little windows which looked out onto an inner courtyard so it was dark without lights on. The choice of food on the menu the first evening we arrived was far too lavish and expensive after a day's travelling and also the restaurant was not lit enough to see what you were eating or easily read the menu.