Room (including bathroom) was comfortable and clean. AC worked almost too well. Pool was wonderful on extremely hot days. Breakfast and especially dinner were fantastic! Very quiet (could be a positive or negative depending on the experience you want). Massage was good, as well. Walkable to many sightseeing locations, about 15 minutes to Jemaa el-Fnaa. Always felt safe for 3 women. Friendly staff. Lovely place to stay in an amazing city.

Not entirely the riads fault, but we booked a taxi shuttle through them and after arriving at the airport the driver did not have the hotel sign up. After calling, we got it sorted out, but when we arrived at the taxi dropoff for the riad, a porter (not from the riad) came and put our things in his cart to take to the riad. We thought he was from the riad, and the lady who came to meet us from the riad didn't tell us otherwise. After dropping our bags off (less than 5 min walk), he asked for $10. It would have been nice if the lady had warned us there would be charge or let us know the porter was not from the riad. It just felt like we were scammed immediately arriving in the country. Admittedly, our fault for falling for it too.

Our stay at Riad Chergui was perfect for 4 nights in Marrakesh. The location was perfect for walking to the main square and some of the main attractions nearby too. The Riad was clean and well stocked with everything you need during your stay here. We loved the complementary breakfast with a variety of pastries, fresh juice, fruit and yogurt. A lovely way to start the day! We especially loved the pool which is large compared to other Riads and great for cooling down in the hot weather. The staff were also lovely, very friendly and helpful 😊

Nothing! everything was great.

Party of 8 ladies celebrating a forthcoming marriage. Having never been to Marakech before, we couldn't have chosen a more perfect place for our 5 nights. It's a beautiful Riad once inside. The staff were absolutely wonderful and so accommodating to anything we asked. Always smiling and happy to see us. Our rooms were lovely, very comfortable, very clean and tidied every morning after we left and refreshed. Limited toiletries which we expected but we always take our own. Continental breakfast was amazing, far more than we expected, and we could have eggs cooked any way we wanted too and in a gorgeous room with an amazing ceiling which was also set up as a lounge area too. You could relax on 2 levels. One by the small pool (very cold but refreshing) and up on the super sun terrace both with sunbeds tables and chairs. Towels and sun hats provided. We would definitely recommend a stay here as the location was perfect for sightseeing the Medina day or night or for just wandering about the shops and alleyways, all in very good walking distances. The street traffic was wonderfully chaotic with more mopeds and bicycles than cars, so watch your backs!! All in all, we were all sorry to leave as we'd had such a great time and would most definitely come back to stay here again. Well done, Riad Chegui 👏

A calm amongst the choas! Within a few steps of Chergui is the busy and bustling streets of Marrakesh. Step through the front door into an oasis of calm and tranquility. Emmaualle and her team are friendly and accommodating. The Riad itself is beautiful, it is well maintained and we had a follow up message after booking to confirm we realised we booked a room with a low bathroom height. Which I thought was a nice touch. And was even offered transfers from the airport which we were grateful for as a staff member meets you and walks you straight to the Riad! After reading a review about the lack of English that is spoken - do not worry, Emmaualle and another staff member speak perfect English and you get by with the other staff with basic communication skills. The staff are super helpful and friendly and will come out from their well deserved break to help immediately. The breakfast is plentiful and delicious! I would stay here again and recommend anyone to stay here.

NA

We travelled 2 weeks ago for a few days to celebrate my Mums 80th birthday - loved everything! The location was perfect - an oasis of calm after the heat and chaos of the medina. The owners and staff couldn't do enough for you - and I tested that as asked for lots of advice/made bookings. Food was delicious - I can't eat gluten & they were brilliant about providing alternatives. Room & communal areas were lovely, and original features of the Riad made it so special. Pool was a little cool to swim in but you could paddle to cool down. Would recommend the guided tours round the city (our guide Mustafa was brilliant) & the balloon ride over the desert! Thank you to Radouane & Emmanuelle, & their staff for all their hard work. It's a fabulous Riad full of Moroccan charm & the trip far exceeded our expectations - would definitely return! Megan & Lesley

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The staff were all super helpful & accommodating whether it was answering questions before the trip or during the stay. We had dinner in the Riad the first night & it was absolutely great. Breakfast was enough to last you until dinner!

Nothing that we disliked. Given we were visiting when it was a little chilly, the Riad had the open fire going in the breakfast area which was lovely - the room just needed more ventilation, it became quite smokey. Water went off x2 (for a short time) but these were as the owner described it "Moroccan technical issues" that were beyond control of the Riad.

Ten out of ten for Riad Chergui- no exaggeration! Everything was wonderful from start to finish. This was our first trip to Marrakech, and we had no idea what we were doing or to expect. Emmanuelle and her staff were super attentive and kind, facilitating everything. Nothing was too much trouble. We arranged with Emmanuelle a pick up from the airport, so getting to the Riad was stress free. Breakfast was wonderful, the room was cute and pristine. The Riad is beautiful and a little oasis from the busy Medina. Nothing was too much trouble. All the staff were beyond kind. We especially enjoyed talking to Mohammed. Thank you for the wonderful experience and memories. We will definitely repeat our stay here.

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My friend and I booked the riad based on price and proximity to tourist attractions. Upon arrival in the riad our expectations were exceeded for the beauty of the structure and the kindness of all staff. The building is beautiful and you can not appreciate from the outside. Special mention for the reception, restaurant, kitchen and cleaning staff. The stay is worth for breakfast, very rich in local flavors (excellent local pancakes of bread) and for dinner: the lamb tajine is the best we ate in town. Upon arrival we were provided with a catalogue of services offered by the hotel, we booked a day trip to Esaaouira and the driver was punctual, friendly and very cautious driving. We recommend you book the pick-up at the airport because the staff will take you directly to the riad and you won’t waste time. We definitely keep this riad in mind to come back when it is warmer and you can enjoy the pool and massages.

nill

We had a fantastic stay at Riad Chergui! The staff was welcoming and professional, greeting us with delicious tea and sweets upon arrival. The riad was beautiful and impeccably clean, providing a peaceful retreat in the heart of Marrakech. Breakfast each morning was phenomenal, and the team went above and beyond by helping us book a taxi to the airport. We truly felt we got the quintessential Moroccan riad experience and would highly recommend Riad Chergui to anyone visiting the city.

It was a little hard to find the property, as our GPS mapped us to the back side of the property and there was no signage for the property where other riads displayed their signs.

Location, staffs, room, food and great service. We had a great stay in Riad Chergui (was advised by our tour company Suntrails Morocco). Courteous and professional staffs who are always ready to help. Our room is chosen well for me and my family as we have a 2 yo son. I am not worried that we will disturb other guest (and didn’t hear the call for sunrise and sunset as it was Ramadan which I was looking forward to but it is ok, it means the rooms are sound proof). The room is clean, great water pressure considering we are at the top room floor and everything is working well, We had our dinner on our first night and we had the best Lamb Tagine that we tasted (coming from Morocco tour for four days and had Tagines in other places), we also had Seafood Pastilla which tasted great (we missed seafood and suprised it has Chinese influence on it- we are from Asian background). Even if the staffs are busy as we came Saturday afternoon, they are always smiling and helpful, it sealed our wonderful short 2 nights in Marrakech. Kudos to the team.

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