Cleannesses, spaciousness🥳, the staff of the hotel.

Almost the same version of breakfast, I’d appreciate a little of vegetables. At least No ability to pay with a card at the reception Hammam didn’t work and I got that notice on the same day.

The staff were all excellent,especially on reception they helped us along, gave directions. Contacted airport and tour transport. Arranged luggage transport out of medina area. Brilliant

Breakfast to late at 0830 if going on organised tours that start at 0900 from a location you have to walk to. Needed more working space, dressing table ,etc Bedroom seating uncomfortable .

My experience at this place was great, but I do want to mention that Omar is one of the greatest worker we ever met. From the moment he received us at the airport drop off location to the last day where he also walked with us to the airport pick up location. He was super kind even though we arrived so late at night, he had the energies to talk to us about Marrakech and gave us tips and places to visit. The next day we had to leave early for our excursion and he prepared a quick breakfast for us. Every day he was attentive with all guests and asking if we needed anything. Hopefully when you stay at this Riad Omar is still there to assist you. About the hotel, it was very cozy really nice inside. We wouldn't have found it if it wasn't for Omar that met us at the drop off location, but then it is super easy to get there, just need to memorize the way there. Super close to the Jemaa el-Fnaa, it is also close to a bar which is hard to find around that area, its rare that a restaurant serves alcohol, so every night my husband and I would walk to the bar (5 min walk) its called Mabrouka rooftop. Everything around was super safe, and all excursions picked us up at the Medina which was very convenient and close. I do recommend this riad, we had no issues with our room or bathroom, everything was perfect.

The Riad was so comfortable and traditionally charming. The room was room itself was decorated beautifully and was spacious for us and our luggage. We were traveling with another couple and enjoyed the common area on the mainfloor as well as the sunny roof terrace where we were served a scrumptious traditional breakfast every morning. The location was perfect for our daily fun in the chaos of the Medina. Yet when inside the Riad it was like another world of serenity and peace. I requested a massage and they had someone attend to me within the hour. Every staff person was so helpful and friendly that it made our visit so much easier. I would especially like to thank Omar and Laila for their patience and care during our stay.

The staff at l'Heure d'Été are fantastic. Nothing is too much trouble for them and everything ran extremely smoothly – transfers, meals, etc. Definitely take the riad up on the offer of a meal. You might pay a little more than you would at a restaurant (€22pp = roughly 220MAD), but we had a totally private three-course dinner on the rooftop – just us, the chef, and a server – and the food was exceptional. Very definitely worth the experience. When we had the shutters closed, our room was pitch black. Made for a fantastic night's sleep. Location is perfect, very central, close to everything you could want as a tourist. Very easy to find too – it's only just off a couple of main streets through the medina and Google Maps had no issue with routefinding. You might want a hotel transfer on the way in though. €20 from RAK airport.

No complaints at all. There's often a bit of noise in the room – a little from outside, plus from other guests moving about in the central courtyard. It's just a feature of staying in a riad in the medina. We like an earlier night than most and it didn't stop us sleeping, but just beware if you're a very light sleeper!

Fantastic central location close to Jemaa el Fnaa (the largest, loveliest square) and any number of covered markets. Turn right out of the hotel and follow the market stalls for 5 mins to the end for the beautiful Bahia Palace on your left. Breakfast was very nice, including really well cooked eggs and several breads and cakes. The interior was lovely, the rooms very sweet, bathrooms (incl nice shower gel and shampoo) excellent and staff on hand 24 hours a day were superb. We left some earrings behind and received a WhatsApp message about them, so these are people you can trust.

Staff were very nice, friendly and helpful with sorting out activities.

Could be more active to reply to message prior the stay but otherwise everything was great.

On arrival to Marrakech, there was a 4 hour wait in Immigration-It was chaos and noone knew what was happening. We had no wifi/data and could not contact the hotel to ask if our airport shuttle would wait. Once we were able to get through immigration, we connected with wifi and 'Laila' from the riad spoke with me, even though she was off-shift and it was quite late. The driver had waited all that time! We were so grateful. My sister and I would have been a bit intimidated if we had to find our own way. The room was very very spacious and beautiful and it is pitch black at night which is nice.

The nights were hard to sleep as the noise of motorbikes was so loud. The riad is super close to EVERYTHING-The souks and restaurants etc are on your doorstep, but it's very noisy.

Nice roof top, good located near the main square. The staff was always very friendly and supportive.

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The staff are extremely friendly and knowledgeable. They were able to help me resolve an issue with a local tour and provided useful tips when trying to get a taxi. The room was very spacious and had very good air conditioning. Although it's tucked away from the main square it's in an ideal location to explore the old Medina.

Not much I didn't like about the riad, maybe be aware that the WiFi can be a little slow on the rooftop.